Smith and Wesson Museum and Factory Tour

A dealer told me a 3 magazine special was in effect. S&W tells me it has expired, and it’s «tough luck» for me. Their customer service is horrible and unsympathetic.

My husband and I went to the Smith and Wesson factory and Museum tour while in Massachusetts. I have to say that these were some of the nicest, most accommodating professionals I’ve ever met.
Although we had intended to visit the location, my husband didn’t know you had to make an appointment to have a volunteer give you a tour of the actual gun factory. But when we told them our situation that we would only be in Springfield for 24 hours, they made room for us to tour the next day.
This was quite the tour and the museum is pretty interesting as well. We also had the best tour guide, Ray, who had worked at the factory for some 30 years then came back as a tour guide. You actually get to see every step of the gun making process in their HUGE warehouse. It was pretty amazing.