Cashier was very rude and seemed to have an attitude everyone noticed it and a few flys and fruit flys around the place. service was OK
Lindsay C.
Place rating: 3 Springfield, MA
This Wendy’s is OK, I’d come here again. I’ve been wanting to try the jalapeño chicken sandwich I’ve been hearing so much about. Bought the meal and it cost $ 9! Holy cow! The fries were hot and crispy, and the sandwich was pretty good too. I wasn’t a fan of the nacho(fake) cheese that was squirted on the sandwich… But otherwise, a pretty good lunch. On the negative side, I had to do a u-turn at the traffic light to get in and out of the Wendy’s parking lot, which is pretty annoying. It is what it is: fast food.
Timmy C.
Place rating: 1 Springfield, MA
I walked in here really excited for a delicious meal, but what can you expect? its just Wendy’s right? The tall girl at the counter was really nice, greeted us and told us she’ll be right with us. 4 minutes later we made our order. We got two baconators and 2 chili cheese fries. This took well over 8 minutes for them to complete. Our chili cheese fries were droopy and the shredded cheese on top was barely melted. It looked so poorly put together. They took a Patty and broke it in half and put one side one each of our chili cheese fries. I thought it was some sort of sick joke. They were sitting on the counter with our drinks for 5 minutes, and then 3 minutes later they gave us the burgers. A short girl gave us our food and asked us «did you guys order these chili cheese fries or whatever? «she said it so rudely. It was hilarious cus we were the only two people at the counter. She didn’t even look at me and say have a good day, she p7shed the tray slowly as if she was high on Marijuana. Every employee was moving so slow, this is fast food but everyone was moving like a snail. By the time we finally went and sat down to eat, our fries were pretty much cold due to the fact that the A/C was blasting in the restaurant like it was 90 degrees outside when it was only 45. Then the girl working in the dining room proceeded to change the trash right next to us while we were eating and also at the same time flirting with a customer for her co-worker. Extremely unprofessional. I don’t know who the manager is but you’re not a good one cus these employees absolutely suck. I worked in the food industry and I know it can be shitty but you still need to act professional and take your job serious especially if all they’re paying you to do is flip burgers and take an order. All in all this was the worst Wendy’s I’ve ever been to. Truly disgusted and shocked that our youth in this Generation can’t even take a fast food job seriously, and these are the kids that are suppose to be leading our nation in the future? Hell no. Know your worth, you want money then work for it.
Pauly C.
Place rating: 4 Monson, MA
This place has always been good. Mostly everything has been fresh except maybe the nuggets. We go here rarely but it’s always tasty and hits the spot.
Scott P.
Place rating: 1 Springfield, MA
Eat at your own risk!!! Within 10 hours my wife is suffering from Salmonella food poisoning from eating here. I’ve heard reports this Wendy’s was not clean from family, but I forgot about it. This place deserves zero stars. I will be contacting the board of health or whoever I can about this. If you ever had Salmonella poisoning you know what that entails.