Springhill Suites by Marriott

I give the fourth star due to an excellent Continental breakfast. Far better than most standard hotel buffet bars. Fresh nuts and berries to go with steel cut oatmeal and granola. Very clean too.
It is a bit pricey at $ 170 for a standard business trip room. Maybe if I shop around more I can get a better deal next time.
Polite and effective personnel during my stay and the room was very clean. Clean is important to me these days in case you could not tell.
Keep up the good work!

The junior suite was comfortable and offered fridge, microwave, mini breakfast area, clean bath and vanity, business nook, iron, king bed and sofa sleeper… among other delights.
The hotel itself is clean, well organized, and modern. Breakfast leaves you feeling like you are important… nothing like the usual complimentary bfast selection. And when there are more people than seats in the main area, an overflow is created using an adjacent conference room. Clean hallways and no awkward smell. Non-​smoking is exactly that. Everywhere I turn is interesting décor.
Great amenities and a friendly team to help with all your needs. At one point, there were fresh cookies at the front desk. Would recommend for anyone looking for savings without sacrificing value.

I havent stayed here yet but when I do I will update.
These guys are great. At least the PM shift ppl.
I had a reservation that needed canceling and let me tell you, Chandra was awesome. She made me want to re-​reserve when my trip gets rescheduled.
This was in May 2013.
Good work Springhill– I’ll be back!

I stay here once a year, even though I live in the Twin Cities. It is close to some fun shopping at the West End. My husband gives me a mom weekend to relax and I always choose this hotel. It is clean and staff is always great. This past stay they were remodeling but they made the inconvienence not one:) Can’t wait to see what they have done when I return next year.

Traveled here for business and was pleased to find a very modern, clean, crisp lobby and equally modern and spacious rooms. The desk had plenty of power outlets, two LCD televisions with lots of channels, very fast WiFi and a comfortable bed. What more is there to ask for?
Well, the only down side were the unbelievable mass of people who descended upon the breakfast buffet as if the ravenous vultures might never see food again. The staff were unable to keep up with the crowd — not only replenishing the buffet but also in keeping the space clean. It was disgusting. BUT… that wasn’t the fault of the hotel, so I only deducted one star.
Really appreciate the shuttle bus to the airport, light rail, and the mall. If I had one request it would be an expanded menu at the bar so that you could eat at the hotel rather than leaving each night for dinner.

1) Great room, I was really surprised at the amenities.
2) Wonderful desk staff, Chandra was excellent, many kudo’s to her.
3) You call that breakfast? Really? If I would have known it was so poor, I would have gotten up little earlier & gone somewhere for something decent. Very disappointing…
4) I had a check-​in coupon with FourSquare to give me 5,000 extra miles next time I checked in at your hotel. Chandra said she would leave a note for «management» to contact me about it, but that didn’t happen. I can only assume I won’t be getting my extra 5k miles — I’d call that false advertising, or really poor communication on management’s part to staff.
Overall, I’d stay again, if other places were full. But based on this one experience, I probably wouldn’t make you my first, or second choice…

Front desk was very courteous, even when we checked in somewhere in the vicinity of 1am! Nice rooms, although their tv’s could use an upgrade. (Who watches television on a tube tv anymore anyways!!!). Wake up call was right on time. Solid place.

Good value The hot tub was only warm when we 1^st arrived and there were no towels in the pool area but both were corrected later in the day.

Second night of a three night stay. Spacious clean rooms. Friendly staff. Not enough staff working the breakfast area, so food runs out with no one to refill. Only complaint so far… bath towels are thin and like sandpaper. Would definitely stay here again.

They have a great continental breakfast. We booked rooms for our wedding, and it was a good choice. The staff was very friendly and there is a shopping center nearby. It’s only minutes away from downtown Minneapolis.