Jamba Juice

ok

I come here quite frequently because it’s so convenient for me as a Stanford student, and mostly it’s just like any other jamba juice. The staff is very friendly, but two things bring my star rating down: 1) It’s always really crowded, and it often takes 15 minutes to order and get your smoothie. 2) This location seems to mess up my order far more frequently than any other location I’ve been to frequently. It seems that at least 25%-30% of the time, my smoothie is messed up somehow; either the wrong drink, not blended enough, far too sweet, or just tasting really weird. One time I actually got a Strawberry Surf Rider that tasted like sweetened mayonnaise. So while I’ll go here just because it’s so close and easy, I would recommend going to the Stanford Shopping Center or Town and Country locations if you’re driving in the area.

Poor customer service!
I went in today 3÷05÷16 around noon, no other customer were there maybe because it was a rainy day. There were two employees and I was not greeted by them, one slowly walked to the register and leaned on it, it appeared he was logging in, he never acknowledge me or said that he’ll be right him me… nothing, I’m just standing there waiting… and waiting.
He finally took my order and while waiting for my drink the other associate just stared me down.
I don’t go to this location often because the service gas gotten worse.

Slow, inefficient and not particularly pleasant. But I guess you can afford to be when you’re the only smoothie place on campus.

Awful service! I was hoping they’d take my order right away but the lady in front kept yapping her mouth and the cashier didn’t even bother to say excuse me, «let me take her order first.» I was literally standing there for 5 minutes waiting for someone to take my order. Hello!!! Is anybody here??? I’m right here in front of you. I wanted to see how long it would take them to notice! Finally, I was relieved after I received my drink. Wooh!!! That cooled me down a bit! Lol

This jamba juice right now is so much better. The service is good theyre all sweet and fast. Every morning when i walk in there my acai bowl is already ready. Now they have a new bowl call pitaya and its delicious. They open early and on the weekends. So much better on Sunday because i go to church upstairs with my two boys. They sure love their strawberry wild. if you are looking for a healthy full of vitamins and energy go to Jamba, and for a peaceful Sunday this location is the best. I think out of all the others close to stanford. Reading my newspaper and eating healthy after a walk ! And a jamba and kids happy is all i need on the weekends.

They were closed 20 minutes before their normal hours were scheduled — I definitely understand that this happens sometimes when there’s slower traffic toward the end of the day, but what made the service poor was that I’m pretty sure the employee saw me through the doors when I was confusedly trying to open them and hid!

Got here at 6pm, and even though it’s not supposed to close til 7pm, the employees stopped letting more people in right after I ordered. My smoothie took a full 20 minutes for them to make, but I wish I hadn’t gotten it all, because it tasted fermented and rancid despite having no dairy in it. Never ordering from this location again.

I can only give 1 star (for on-​campus-​location) and may not return until the conditions listed below improved/​approved:
1) A crammed & awkward space configuration — Why hasn’t it found a more spacious location to serve many thirsty customers in our drought climate?
2) Shortage of staff — only 2 workers (one at cashier another making the smoothies) when it would help to have at least 2 more coworkers (one focuses on cleaning while another one making the order to shorten the wait-​time, less people waiting in the very small space)
3) Sanitary — I see many used mixer cups in the sinks waiting to be tended to but no one’s job is solely on cleaning, thus the on-​duty staff picks up the cup quickly without scrapping it to making sure the soap is completely off the surface (upsetting typing this), then grab the wet lid from the soapy container (again, without rinsing it with clean water) to put on top of the cup in order to make smoothie…
4) I order a large size to split into 2 but the 2^nd cup wasn’t full to the top (echo another customer’s review). In other locations, I could usually get 2 full cups plus a little extra in a petite cup.
5) Not sure if one of the staff is a «store manager?» In any case, the 2 workers do whatever they have to do without smiles on their faces.
Are the employees from outside or are students from Stanford itself? Who is making sure this location passes sanitary standard on a REGULAR basis?
Customers — Please make our voices heard to make positive changes for the sake of our health & wallet.

As good as any other jamba juice out there in terms of quality. The service is fairly slow but to be expected for a location on Stanford campus.

Always terrible service here. Just brought a drink here that was only filled half way and the server tried to pass it off as full… check the photo section

Hard to mess up a smoothie, but unfortunately quite easy to mess up a smoothie experience at this JJ. Took nearly 30 minutes to get my smoothie and about 10 for them to even make one smoothie while I was waiting. Then, of course, they started making them in reverse order so I had to wait even longer as people who ordered after me got theirs. This JJ could use some management. Stat.

Very poor service here, and have tried to rip me off: broken card readers, consistently out of basic ingredients like bananas, blueberries, or strawberries, and have tried three times to give me a 12oz after paying for a 16.

Is there a peach shortage going on? This is the 2^nd JJ I’ve hit where they couldnt make any drinks with said fruit. So I made my own and got a strawberry mango instead. Decent flavor but peach would have been better! Lots of little kids doing summer camp or something as they’re all over the place. Otherwise a fairly straight forward JJ experience.

This Jamba Juice location is a little unlike others I’ve been to — which makes sense because it’s on Stanford’s campus.
Every time I’ve been, it seems the staff is unprepared for the «rush» of students and doesn’t handle it well. It’s very small, and when they get even ten people at a time, it’s hard for them to keep up. Yesterday during my visit, there was water all over the ground (in the area for customers), and the bottom of my pants were soaked when I left. I felt like they could have at least taken a mop out and cleaned it up a bit.
I will still be back, because let’s face it, there are only so many options on campus to have a snack, but it just needs to work out the kinks.

Probably the last time I will come back to this Jamba Juice. Prices here consistently change and have increased significantly since last year. Today I had to wait 15 minutes to get my drink and it wasn’t even that busy. The staff seemed flustered and extremely unorganized. I didn’t even get an apology for having to wait so long. I recommend saving your money and time and go to Starbucks instead.

This is a pretty awesome Jamba Juice. I give them a high review not just for their delicious smoothies and breakfast options (because it’s a chain and the corporate people are the ones we have to thank for those recipes haha) but also for their service.
This is a speedy, speedy Jamba Juice. They go through a lot of sometimes cranky, tired, and overworked Stanford students in one day.
I spent four years at Stanford and drank a lot of Jamba Juice in that time, and can honestly not say I remember one bad service experience. Even the one time I accidentally forgot to ask for the low calorie version of Make it Light Pomegranate Pick Me Up and they made me a new one anyway. Even the one time I spilled my Berry Fulfilling smoothie on the way out and they were awesome and made me a new one.
They even asked me if I wanted an energy boost during finals when I’m sure I was not looking my sprightly self.
Keep it up Jamba Juice! We appreciate your customer service efforts and tireless energy :)

Quick, fresh-​tasting smoothies… perfect on a hot day; easy to bike with. Conveniently located in the Student Union.
I’m always jealous of the students I see, sipping on their fruity, juicy, yogurty treats. Finally, I treated myself to a Mango Mantra, and remembered everything I used to love about Jamba Juice in middle school… When I got the Jamba card that I just used as a Christmas present stocking stuffer.
Plus, they’ve started making some healthier concoctions, started offering solid food as well, they’ve become more up-​front that some of their recipes are «meal replacements.» They offer smaller sizes and post their calorie counts right on the menu. I remember (again, in middle school), flipping through the nutrition information booklet they had in the store, then promptly ignoring all the disappointing content it had to offer… No more! It is possible to make healthy choices at Jamba! Hoo-​rah!

I’ve been to this, and other, Jamba Juice locations many, many times. From when I was a student to when I was an hourly worker at Stanford to now when I’m on faculty, this place has been around through it all! I still remember coming to Stanford from Anchorage, Alaska, never having heard of a Jamba Juice, and getting really excited that there was a spot that specializes in juice on campus! A part of me still feels that excitement when I visit.
There truly is something for everybody here. Whether you’re looking for a low-​calorie smoothie, a nutrtionally-​balanced smoothie, or just a smoothie that tastes amazing, you’ll find it at Jamba Juice.
My favorite Jamba Juice in terms of taste is the Orange Dream Machine, which tastes just like a creamsicle! It’s a very nice treat!
The Matcha Green Tea Blast is another one that’s a very good flavor. It has a certain creaminess to it that really complements the tea very well.
A citrusy flavor that I like is the Strawberry Surf Rider, which tastes like a strawberry lemonade.
I’ve also had their a few of their all-​fruit smoothies, including the Pomegranate Paradise, the Mega Mango, and the Peace Perfection; they’re all good, although not nearly as sweet as the smoothies that are made with ice cream!
Recently, though, as I’ve been paying attention to calories, I’ve been going for their «Jamba Light» options. The Berry Fulfilling is my current favorite, although I substitute out the blueberries in favor of extra raspberries. Yum! :) I’ve also done the Mango Mantra, which is also good.
My only gripe is just the prices, which are quite high considering that you’re paying for a juice at the end. Nonetheless, it’s all really quite good.
Tip: Remember that you get a free boost with your Jamba Juice. Whether you want a boost of your daily vitamins, a nice energy boost to get you through the day, or a soy protein boost to rebuild muscles (among other available boosts), don’t forget that you can add it free of charge!
Tip #2: Google around for Jamba Juice’s secret menu! This truly is a secret menu, and is spread only by word of mouth (unlike In-N-Out’s so-​called secret menu, which can be found plain as day on their corporate web site — some secret!). Many of the options on Jamba Juice’s secret menu are quite sweet, which I suppose is why the menu’s secret (they wouldn’t want to damage their reputation as a healthy option!). In particular, they have flavors patterned off of each of the gummy bears, my favorite is the White Gummy!

Love their freshly squeezed carrot-​orange juice. That’s my favorite.
I don’t see it on their online menu but the warm and lightly toasted jalapeño cheese twist with a glass of freshly squeezed OJ made for a very satisfying breakfast that cool chilly morning.