CVS pharmacy

Specifically «Andy», is a Pharmacists that deals with this customer like I want to be treated!!! That’s all I’ve got to say about that right now!!!
Also, I plan on writing corporate to suggest they change the hold music @ CVS. It sounds a lot like Mortuary Music and is very depressing. Thanks Andy!!!

If I could give zero stars, I would! I come here all the time since I live in the neighborhood. Usually their customer service is great except the last two times. The cash register girl was so rude to me, I couldn’t even believe it,
As she checked me out, she had no smile whatsoever. Didn’t ask anything, looked like she didn’t want to be there. Anywhos, I came to buy my sister in law some pads and I saw signs plastered everywhere saying buy 1 get one 50%off. I was like okay score! Grabbed two and at the end of my purchase I saw it was full priced. I asked her and she answers me «IT has to be the same brand, it says right on the paper didn’t u look?». Okay already annoyed. So I decide to go back and check, nope nothing but I still go ahead and grab another of the same brand. Came back for her to do my return. Asked for my number for my cvs card so rude. She didn’t even hand me the pen. She threw it to my side. And I payed with a card usually they would ask how I want it back. Nope, then she tells me to sign maybe more like demanding. I decided to let her know that her customer service sucked. And she didn’t have to be so rude about throwing the pen. And asked for her name. Her response again «it’s Rosie, it says it on the receipt look at it. And she was fighting back with me saying I threw stuff at her too in front of customers. I work in a job too where customer service is big. Our job is too help customers and answers questions customer has.

VERY nice staff in the pharmacy. Listened to what I needed to say and were VERY accommodating. I appreciate their efforts and hard work tonight. It did not go unnoticed!

This is a high priced joke of a store. Go to a neighborhood pharmacy. Anywhere but here.

All these people complaining about the pharmacy staff are idiots! They are the nicest employees ever, some guy was saying negative things about Zoom she is one of my favorate ! I don’t blame them for having an attitude having to deal with drug seekers all day, they have rules they have to follow, sorry if you abused your pain meds but that’s not there fault! I give the pharmacy staff a lot of credit for having to deal with ass *‘s all day

Slowest drive-​thru pharmacy ever!!! What’s the point of having a drive thru when it’s slower than going inside?

I had to laugh at some of the reviews of this store. The people that call this a «bad area» have no idea what a bad area is I suggest they try south central LA or Perhaps parts of Santa Ana. I have been a customer here for over 5 years. My insurance requires me to use CVS but I would come to this store anyway pharmacy staff always remember me by name. When I have a question that requires a pharmacist to answer one is right there with a smile greeting me by either first or last name. The staff is mostly Vietnamese but all speak English well with little or no accent.
As far as the rest of the store is concerned it is adequately clean, not the greatest, but adequate. The environmental/​cost saving lighting may hurt appearances. I find the stock staff willing to drop what they are doing to help me find something or even to take a minute to chit chat with an old fart.
Attitude is a human trait when people are confronted with a «I’m from Rancho Santa Marguarita or Mission Viejo or Newport attitudes» your probably going to be treated like the as**olé you act like.

I wouldn’t even give it any stars. Called in to get a prescription refilled, OMG… RUDEST, lady person to talk to. Do ppl ever evaluate their employees? They need to do customer service training and learn to have more respect to customers. The tech’s name was «ZOOM». If u really don’t like ur job than quit. Why would u give me an attitude when all I want was information how to why I’m not able refill it online. I rather refill my meds online than talk to ppl like u.

Just went to CVS and just found out about the free stuff they Give you it’s the red machine right when you walk in just put your number in and it will give you free stuff I got free paper towels just for punching my number in woot woot

If you can, avoid this CVS like the plague that it is.
If there was a way to give this CVS 0 stars I would.
I can see how like the other posts, if you only come here you would like it, this area is trashy, that explains its employees and patrons. I travel all over southern California and I have been to hundreds of different convenient stores. This was the worst CVS I have ever been to ever. Rude, dirty, lousy employees and disgusting bathroom.
Parking is good because it’s a sketchy part of town.
When I walked in the lady behind the counter just stared at me. After not greeting doing she said, «what?» So I asked where the bathroom was. She said, I have to call it in go wait by isle 22. I hear over the loud speaker that there is a code b, I assume for bathroom. I waited 5 minutes before searching for an employee on my own, 5 isles over two employees, an old man and young girl, were talking and just standing around doing nothing. When I asked if one of them could open the bathroom, they both ignored me and picked up stuff off the shelf and pretend to be busy. I asked the girl if she would open the bathroom for me and she said no, he’ll do it. Which made me incredibly uncomfortable. He was so sketchy. I didn’t want to be near him. The bathroom looked like it hadn’t been cleaned in a year, the toilet paper was on the floor, along with the hand towels. And not to my surprise the note on the back of the door clearly stated that the bathroom hadn’t been cleaned since ⁰⁵⁄₂₀₁₃. So gross. This whole store was so gross. Gross employees, gross floor, gross smell, gross bathroom. Never going here again.

I got annoyed with the cashier today. Instead of asking me for my CVS card so I can get points she scanned a store one. The reason I went there was to get the credit! I won’t go to that CVS again. Good thing it’s not my local one.

This place has the worst customer service! I’ve had better experiences! I think one of the lady (older in her 50s perhaps) is racist. A few times I’ve walked in to shop around, I’ve noticed that she wouldn’t greet me but would to every other customers that comes in. Mostly Caucasians. I’m Vietnamese. She would ask them politely if they had found whatever they needed and asked them if they had their extra care cards and when they’re leaving. she would say «have a nice day!» or «have a wonderful holiday!» or «Merry Christmas to you!» but when it came to me… «may i see your extracare card» and just stares at me. She would have this nasty expression while scanning my items. I had a few coupons also and she was being nasty about my coupons. Come on! I only had 3 coupns out of all the items I’ve purchased. At least I wasn’t extreme couponing! And when I had paid and was ready to grab my things to leave. She doesn’t say «have a nice day» or anything. Just greets the next person in line. After today (3^rd time) I don’t think Ill be coming back. It’s so much closer to my home but I would rather go a few miles down somewhere else to have a better experience.

I try to avoid this CVS location at all times only because this store has bad customer service. The last time I was here was to return a beauty product. Before coming into the store, I made sure that I did my research about their return policy. After reading on their website that they have a «No questions asked, 100% satisfaction guaranteed or your money back» return policy, I went into the store for a refund. The middle-​aged man at the register seemed fine with the return and was willing to help me out with it. However, when it came to getting a refund authorization, the manager (a young looking guy) was giving me the hardest time. The item was un-​opened and had it’s original receipt. Why was it so hard to authorize a return? Also, since I had purchased the product with a extra bucks coupon, the manager told me to give the coupon back to him. Seriously? Go ahead and take back the $ 3 extra bucks back you cheap store! The only reason why I sometimes go to this CVS is because it’s close to my house. I would rather put in a lil more effort to drive farther to experience better service.

Always had an issue with the employees at this location. however I just went there and the Assist Manager who did not have a name tag or the proper dress code on rang me up… Very Rude… I forgot my card and she was pissed… hand on her hip… her name Jody… seems to me all the younger employees are the professional ones.

2 stars because they close so early!
It’s a freaken pharmacy… ppl do have emergeny needs way past 8PM…
Service is par. Nothing special, nothing bad about it either.

Stop by here pretty often to pick up little small items I need and when I get the munchies. Stores always clean and doesn’t get crowded. Prices are so so.

I’m currently learning how to be a Krazy Coupon Lady since my husband and I are starting our own little family and I am currently out of work (thanks to teacher lay-​offs). I went to this CVS, as it is my local store, to give it a shot. I had a book full of coupons and TWO baskets full of groceries and I dreaded going to the check-​out counter for fear that the manager and cashier were going to be irritated at me for all of my coupons.
My experience, however, was quite the opposite. I don’t remember everyone’s name, but a young man cashier first greeted me when I walked in the store and helped me understand the was the «bonus bucks» thing worked. Also, poor Darrell (I think that is his name) was so kind and patient with me as the line behind me got longer and I kept piling groceries and coupons on his counter.
In addition, the manager (a middle-​aged asian man) came to help us and was so kind about the whole thing that I no longer felt nervous to shop with my measly income and humongous coupon book. He explained that he had seen Krazy Coupon Ladies before, and that he thought it was great that we were able to shop so wisely. They were even really nice when I had to go back in minutes after I walked out the door to return two body washes I bought when I meant to get the same brand’s lotion.
Every time I go into this store people are so nice. I even have a favorite pharmacy tech. Erin is always helpful when I go in to the store. I have seen her deal with some VERY interesting and even mean, irate customers, but she always kept her cool. She firmly and politely helped them as best as she could.
This store may not look like anything special upon first glance, but people there do seem to try to make your experiences good ones.

Last month there was a sale on honest tea. I absolutely LOVE honest tea and stock up whenever it’s under $ 1.00. So when they were on sale for 84 cents I had to get at least 20! They had a very small amount at this store so I only ended up getting 15. The problem was after I bought them and went to drink one I saw the expiration date had already passed and was from 3 weeks BEFORE I had actually bought them!!! All but 2 were already expired. Needless to say I was pissed! Will defiantly be going back again!

To all shoppers going to CVS Stanton. 12 444 Beach Blvd, Stanton, CA.
Late evening shopping was great with very few customer in the store. After completing a small shopping list of things needed. I approach the manager Anthony Smith who indicates he’s the night manager. Once all items are paid for I Dan Jones receive my receipt and my goods and proceed to leave CVS Parmacy, Stanton, CA. I notice before leaving the store that the manager Anthony Smith didn’t count the change back to me after giving Anthony Smith a $ 100.00 dollar bill. Before I leave the store i bring out the receipt to verify the change and the change counted was $ 59.00 and some change. Total purchases equaling $ 20.28 — from one hundred equals $ 79.72 NOT $ 59.72 received from Anthony Smith the manager of Stanton, CA CVS Parmacy. The confrontation. After discovering that the manager Anthony Smith had shorted me $ 20.00 USD via change back the the shopper. Dan Jones Indicated YOU DIDN’T GIVE ME THE RIGHT CHANGE. IT’S NOT ABOUT THE MONEY !!! IT“S ABOUT THE PRINCIPAL THAT THE MANAGER Anthony Smith basically telling me to go _​_​_​_​your self TO THE CONSUMER. Before you leave this CVS location while manager Anthony Smith is acting manager be sure to count your change right down to the last cent.
Daniel Jones
San Jose, CA
REG# 01 TRN#8865 CSHR#801 565 STR#9481
MAY 8, 2011 9:53PM

I spend quite a bit of time in this neighborhood, and this is the closest drug store, it’s open 24 hours, and it’s big.
They don’t really do anything spectacularly right, or anything spectacularly wrong. It’s neither impressively clean nor unkempt. The employees haven’t been extremely helpful or neglectful. The selection is fine, but hasn’t blown me away.
It’s your basic run-​of-​the-​mill CVS store. You could do worse.