I waited awhile to write this review because I was SO angry at this salon! I’m a small business owner and HATE to give bad reviews unless I get horrible customer service, which is what happened! I paid extra money to get shellac put on my nails so they would last for 3 weeks or so. I’ve had shellac done at this salon before and the girl that did it(Tina) did a wonderful job! The polish lasted almost a month! So with that in mind I went back. I got another lady who was VERY grumpy along with the guy that sits in there on his computer. I could tell by the way she did my nails that they would probably be chipping sooner then they should. Sure enough within 3 days the polish started to chip so I promptly went back in. Grumpy man foiled the polish to take it off and told me not to move, like I was going too? Tina the nicer one there told me I could grab another polish. Short on time I just grabbed regular polish asking for just a quick manicure to clean up the nails, after all I paid to have polish for three weeks?! When someone came to finally clean up my nails I was told by grumpy guy(through Tina) that if I wanted the polish taken off it would be free but if I wanted a manicure and polish that would be $ 12! WHAT? I paid the higher price to have polish for longer then 4 days! Now I get to pay $ 12 more because they did such a BAD job? REALLY! If you go to this salon ask to see Tina she is very nice & does a good job! Don’t bother with the others the customer service is HORRIBLE!!! Needless to say I’m never going back!
Michelle D.
Place rating: 1 Stanwood, WA
I’m happy enough with pedi. But I had my eyebrows waxed and am just leaving urgent clinic due to contact dermatitis! My eye is swollen shut! I’m used to a bit of redness and even minor puffiness but the itching started within 2 hours and the swelling continued for 24 hours. I’m wondering about the cleanliness of the tools as well as the wax«pen» they used. Never seen this used before and if they are rubbing wax on different clients from same pen then this is not hygienic. STAYAWAY!!! I’m now on steroids and prescription strength antihistamines. Not to mention holiday family pics will be a joke!
Jill C.
Place rating: 1 Mesa, AZ
Just had the worst mani. Could have done a better job myself but being on vacation I wanted a treat. Nails are uneven snaggy and rough and are filed so short in places there is no white left. My pedi isn’t much better. The«massage» was quick and kind of aggressive like she was in a hurry to get me out of there. Not even a litter bit happy and will need to fix it the best I can when I get home. Nope, not happy.
Shellie H.
Place rating: 4 Seattle, WA
I love this place! I work at QFC next door and the gals here do a wonderful job to keep my nails from chipping and fading at my checkstand.
Kat S.
Place rating: 5 Woodinville, WA
Decent place for a quick fill. I typically pay $ 25 for what I got for $ 15 at this place… I guess that’s Stanwood vs Woodinville pricing. The inside is nice… staff is quiet, but I don’t mind that! Color selection is small, but they have colors I haven’t seen anywhere else.
Megan S.
Place rating: 1 Stanwood, WA
Cheap place, I understand you get what you pay for, but come on. Me and my friend went to get her nails done. She was getting a full set(new) and I just wanted a normal manicure. Full sets take the longest and she was sat and worked on while I waited patiently across her and chatting(in an empty station) for 30 minutes. The lady then asked me to move to the station where I would be worked on and we could«talk» and she sat me at the other end of the salon with 3 customers in between me and my friend. Where I waited another 15 minutes. All they do is talk in there native language to each other and don’t acknowledge me at all. She started clipping my cuticles and clipped a hangnail which bled for 10 minutes straight, even after she put stinging chemicals on it to attempt to stop the bleeding saying«so sorry, so sorry, thin skin» and then laughing. It hasn’t stopped bleeding so she painted my nails anyway and pushed one of my hands in front of a fan which smudged the polish. She then pushed my bag off the counter, saying I had smudged it on my bag. Worse manicure and polish job ever. Never ever ever going back. Don’t waste any money on being annoyed.
Ashley S.
Place rating: 1 Edmonds, WA
If I had a choice I would give this place ZERO stars! My aunt and I went in to get our nails done. I had shellac done previously at another salon that I needed to have removed. They put the foil on my nails and left me sitting there for almost 45 minutes. Taking two other clients in the meantime. When the nail tech finally came over she started with one hand and got the majority of it off. During the second hand two ladies walked in for pedicures, did not have appointments, the nail tech barely touched the second hand before proclaiming that the polish was not ready to come off, then left to start on the pedicures. The only male in the shop, who is completely worthless in my opinion, then came over to take over the process. He cut the cuticle on my pinky finger which bled profusely, blaming me for«having skin that’s too thin». The manicure that day looked like it had already had the 2 week grow out. Now, a week out from that, the shellac is coming off. They have a sign next to their register that points out that they do not give refunds, they will fix their mistakes within three days. Gee I wonder why? I’m sure they would be bankrupt by now if they gave refunds. No thanks… how about y’all save yourself the trouble and drive to the next nail salon.
Jennifer L.
Place rating: 1 Everett, WA
I went to this place because of the convenience factor i just moved to the area and didn’t have time to go to my regular nail place not only were they extremely rude but they did a quick job and the letter who painted my nails was terrible, three days later my nails crumbled and literally fell off underneath they were green took weeks to.go away awful will never recommend or go there again #!!!
Correen M.
Place rating: 4 Burlington, WA
I have to admit I almost didnt try this place based on the previous reviews but I tried two other stanwood nail salons and was very unhapoy with the service so I figured I might as well give this place a try… afterall the curb appeal and cleanliness was alot more appealing then my previous choices. I can now say I will definitely be a returning customer! As soon as I walked in the kind lady had me seated despite how busy they were. Although we didnt hold good conversation. she understood my requests and executed them wonderfully. I am much happier with my nails now that I have a quality place to go.
Erin B.
Place rating: 2 Seattle, WA
One of the worst nail shop experiences. My Lady never once acknowledged me, didn’t ask what I wanted(they offer different packages) and spoke Taiwanese with the other ladies the entire time I was there. My massage was a joke. I left irritated and feeling ripped off.
Ana D.
Place rating: 2 Camano Island, WA
Went in because Pretty Nails & Tan was full. Should have waited. Guy who did my nails [acrylic fill], watched the TV the entire time, cut my skin quite a few times and didn’t give me the time of day. Not a great choice of colors either. Great for eyebrow wax though
Michelle C.
Place rating: 2 Edmonds, WA
Please see the pics I posted… no words really needed ;) I will say that my shellac manicure was fine and the girl who did my pedicure did a good job scrubbing my calloused feet, but the massage was nonexistent and you’ll see the polish job :/
Jennifer J.
Place rating: 1 Vancouver, WA
This is why I hate these Asian salons. They don’t understand what you ask them to do! And you are just a number. The first thing I said is «Please don’t cut the corners of my toenails. I just want my nails filed.» What was the first thing she did? Cut the corners. First thing I had to come home and remove all the polish just to paint them myself. Don’t waste your time.
C D.
Place rating: 1 Camano Island, WA
WORSTEVER!!! A bllind 8y/O can do better… they dont give a krap… Nail Polish all over my toes. in the ridges. Sloppy Sloppy Mess!!! ugh! STAYAWAY!!!
M G.
Place rating: 4 Bothell, WA
I visited Hi-Tek Nails on a Friday afternoon with no appointment. They were able to accomodate me almost immediately, despite having several customers already. This nail salon has lots of manicure stations(12 maybe?) and just as many pedicure stations. Its a pretty large space, bright and open. The TV was on in the background, which is great if you have just gotten a manicure and cannot turn the pages of a book(the staff was talkative and friendly, so I did not end up watching). Also, my mani/pedi was $ 30, which seemed like a good deal to me(I have not checked other nail salons in Stanwood, so I cannot truly compare). Nothing fancy, but this place is clean and welcoming. Great manicure, great pedicure, very friendly staff. I will definitely be back.