West Penn Power-First Energy

State College, United States

1.8

5 reviews

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Telephone:
+1 800-255-3443
Address:
State College, PA 16801
Nearby public transportation stops & stations:
130 ftBeaver Ave At Schlow Library/cata Office
560 ftOpposite 240 S Pugh St
620 ftCollege Avenue At Allen Street
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Today

Today –
Local time (State College) 11:37 AM Sunday, June 22, 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

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5 reviews of West Penn Power-First Energy

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Place rating: 1
Valencia, PA
Power is off again! On a Sunday. Steelers are about to play in the wild card game. Are you kidding? Weather is 50 degrees and clear. So not caused by weather just old outdated equipment.
Place rating: 1
Clarksville, TN
I don’t see where you all are getting these good reviews. First, just to get electricity service, I was on hold for 2 ½ hours. Then they tell me that even though I need my service turned on on a specific move in date, they have 72 business days to turn it on. Which means that it may or may not be on when we move in. So now I have to pay for an extra two days of electricity even though we aren’t living there. What?! Oh, and in the middle of all this, we get disconnected. Has anyone tried to call me back? No. Garbage company.
Place rating: 1
Bellefonte, PA
I have had t worst experience with West Penn Power. Since January they have over estimated our bills and every time I call to complain or ask for assistance, all the employees give me different answers. Clearly everyone needs to be retrained, including the manager. I rather have no electricity than continue to deal with them.
Place rating: 1
Windsor Locks, CT
Without telling me, West Penn Power signed me up for a company called IDT Energy. In the month of February, the rate suddenly increased from 7 cents to 23 cents! When I called West Penn Power to figure out what had happened, they tried to beat around the bush and muddle the issue up. I knew something was wrong, so I kept asking questions. Finally after 10 minutes of talking with them I figured it out. I later learned that this is called «slamming» and that the PA Attorney General is looking into it.
Place rating: 5
Seattle, WA
Two things are wonderful about West Penn Power! Number 1) cheap cheap cheap energy rates. I come from Boston and these kilo watts will make your head straight. Number 2) auto bill pay never felt soo goood. Don’t object to the machine — you’ll lose.