ENT And Allergy Associates

Dr Cieko is a partner with Ent assoc of Staten Island at one teleport drive. As a registered nurse I honestly will not waste my time with physicians who know less than me (and believe me I’m not being smug … Just very honest) dr Cieko has the hand technique of a no one else. He has passed a camera scope up my nose and down my throat to visualize my vocal cords while I sit quietly and even look at the visual camera next to me … And he has also performed this procedure on my granddaughter at the ages of nine months and age three and she sat quietly without resistance both occasions … That’s what I call great hand technique !
He has patience and great diagnostic skills as well. Example … Pediatrician was treating my granddaughter for upper respiratory infection on and off for three months with antibiotic as she had fever cough etc. finally I said enough and we took her to see Dr Cieko who she was a patient of for her reflux … He dropped the scope and immediately determined she gad a roaring sinus infection with green pus filling both sinus … Now the pediatrician could not determine this because children do not voice symptoms such as «I can’t lift my head up Or lean forward …(indicates sinus infections) but Dr Cieko has the insight to look further and he is fabulous with children as well as adults
I highly recommend Dr Cieko ! There are other great guys in this practice but my review is for Dr Cieko. This is my recommendation as a Registered Nurse !

I can’t say enough positive things about the staff here. I have been suffering with severe allergies since childhood. Now after 35 of agony I can finally say that I have my allergies under control. I have been going to ENT & Allergy for a few years now and Dr. Chau has taken great care of me. The professionism and courtesy shown by the doctors and staff is beyond all expectations. I now don’t dred the summer or being outdoors. I must say a special thanks to Dr. Chau, Debbie, Goldie, Anthony, Caroline, Jennifer and Michelle. Since moving to Brooklyn, I still commute to Staten Island for treatment only because of the staff. Thank you again. Mike. H

I made made an appointment to see a doctor for my hearing. The receptionists at the desk were very courteous and helpful. Waited just about 15 minutes before I saw a doctor. Waiting area is spaceous and clean.

After I wrote this review I made another appointment online with a customer service rep. The response time was very fast. I also had no wait at the office. So it appears they are trying to improve. I will keep you posted. Original review is below.
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AMAZING Doctors but good luck getting to them.
The customer service is not good.
I waited more than an hour for my appointment. Yes appointment. I had to go back to work and was not seen.
At their call center I explained my situation to the rep she said let me check on it. A new rep answered the phone and asked me all my info all over again and had no idea what was going on. She then put me on hold. Then a THIRD rep came on the phone and asked all the same info.