Firestone Complete Auto Care

Staten Island, United States

1.7

Open now

6 reviews

Contacts

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Telephone:
+1 718-569-5206
Website:
www.firestonecompleteautocare.com
Address:
1767 Forest Ave, Staten Island, NY, 10303
Graniteville
Nearby public transportation stops & stations:
1.6 miJFK Boulevard at 2nd Street
1.7 miJFK Boulevard at 3rd Street
1.7 mi1st Street at Avenue C
Categories:
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Today

Today 7:00 am – 7:00 pm
Open now
Local time (Staten Island) 8:51 AM Thursday, June 5, 2025

Business hours

Monday 7:00 am – 7:00 pm
Tuesday 7:00 am – 7:00 pm
Wednesday 7:00 am – 7:00 pm
Thursday 7:00 am – 7:00 pm
Friday 7:00 am – 7:00 pm
Saturday 7:00 am – 6:00 pm
Sunday 9:00 am – 5:00 pm

Description

Specialties

Whatever You Drive, Drive A Firestone

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6 reviews of Firestone Complete Auto Care

No registration required
Place rating: 1
Far Rockaway, NY
I came in with a flat on the back left tire. I knew i needed tires so said ok ill just get 4 tires well been here 2.5 hrs an no tires. Yes the staff was professional courteous but slowwwwww as hell
An yes pricey for tires an yes like all mechanic shop they tried to sell me the world. NO I DONT WANT IT i just want tires
Place rating: 1
Centreville, VA
Save yourself some time and money and don’t ever go to this place. Went to get an oil change and inspection, few hours later come to find out that they didn’t even check any of the fluid levels as my car over heated and turned off. Not sure if they even did something to cause more damage to the car. Extremely disappointed with this place.
Place rating: 5
Staten Island, NY
Professional, courteous and quick service. Needed two tires replaced due to very low tread. I called ahead of time to get quote and the price was the same when I arrived. Everything went smoothly and I was very pleased. Thank you.
Place rating: 1
Denver, CO
Who exactly responded to my Unilocal comment 3 days ago, regarding the negative service I’d received from firestone?
I’ve been getting calls back to back by that cocky boss Jimmy/​James, at the firestone on Forest Avenue, in Staten Island, who, of course is claiming that I’m lying about the incident on account of the supposed fact, he has video footage of the day I went to him.
Now, it’s one thing to claim you hadn’t used a product out of my vehicle, but to carry on about how he’s waiting for me to come watch his videos, which he claims will not show his workers using 1⁄3 units of my washer fluid and placing container where it was not placed, is ridiculous.
That is just one of the many problems I’d went through that day, and to not acknowledge that, AND, to call me while I’m working everyday, so to make sure I swing by to confront them…, I’m taking this to your corporate headquarters.
Place rating: 1
Staten Island, NY
Tire shop that can’t be bothered to fix tires. only want to sell you new
money in doing the right thing. try elsewhere
Place rating: 1
Staten Island, NY
…i could not give 0 stars…
after waiting over 45 minutes, i asked when my car would be serviced.
the manager (who was just in a heated confrontation on the phone) began to taunt me out loud in a sing song voice ‘soon, soon, we’re doing the best we can’
of course i confronted his condescending tone and he began to YELL at me… yes YELL…
i waited another ½ hour and my car was serviced.
needless to say i called the corporate office when i returned home.
the CS person said he NEVER had a complaint… of course he didn’t…when management is around everyone is on their best behavior.
the service is ok, but the guy at the front is a dope.
the next time i go there i will call corporate to find out when his day off is.
i do hope someone yells at his wife, mother, or daughter in the same manner.