Hertz Rent A Car

I have rented several times from this location. Nice workers and cars are ok. One had a distinct (not too bad but distinct) smell but others are ok — but I get the middle of the road so I don’t expect perfection. They close at 5:30 which can is early but supposedly you can drop off at the hotel lobby front desk.
I usually use these guys bc I can’t leave my personal car when renting at the Dulles Airport location. Otherwise I wouldn’t use them since they don’t have a big car selection. But overall they are decent and the people are very nice

I would give this place a «zero» if it was available. To begin with, the agent was very nice but not knowledgable about the car or the area. As nice as he was, he was not able to give me directions at all. On top of that, no maps of the area. Thank God for smartphones. I rented an economical car, but it was anything but economical. My 8 cylinder car gets better mileage than this. When I got to my car it was very dirty, inside and out. Being pressed for time I took the car which was a mistake. Besides the stains in all the seats, there was a horrible smell. We were force to drive with the windows partially open. Bought an air freshener that didn’t help. When I got on the freeway the first time, the car pulled so much to the right that it almost caused an accident. I had to steer to the left the rest of the trip. Then the rain came. When we got in, there entire front and back was soaking wet as well as the trunk. This goes to show that this car is poorly maintained if at all. When I mentioned it to the agent on my return, he just had a blank look, like «oh well». He did say «sorry» but it didn’t feel sincere. Overall, this rental experience was the worst I’ve ever had. Rent from someone else as this was not what I expected from Hertz. Next time in DC I will über or take the metro everywhere, and if needed I’ll rent from someone else. I prefer to rent from «Joe’s Rental» than Hertz. Stay away from this location.