Mark Winston,OD

Excellent doctor. Very thorough, explained every step as he went, honest and kind. Didn’t try to prescribe glasses when simple cheaters could do the trick. Great front office staff as well. Had all tests completed, dilated etc and I was in and out just under an hour. Highly recommended, super nice and very professional.

I’ve been going to Dr. Winston for many years. He’s very reasonable regarding pricing and also very honest and down to earth. He’s smart and has analyzed and diagnosed various problems correctly. Other members of my family have gone to him and everyone is super happy. I ordered both contact lenses and various glasses, and his prescriptions are right on! Once a pair of glasses broke and they fixed it at no charge. The staff is also very nice and efficient. I wouldn’t think of going anywhere else.

I discovered Dr. Winston on
and WOW what a great experience!
Today was my first visit to Dr. Winston. I made the appointment just to renew my contact lens prescription written by my eye doctor in Encino (now former ;-), who couldn’t give me an appointment until January 22^nd, arrgggh.
Dr. Winston’s office is within walking distance of my home, so I booked with him primarily because of his location and his 5 star Unilocal reviews. Not only did Dr. Winston greatly improve my contact lens prescription but he also diagnosed me with a condition that has gone un-​diagnosed for years by my Encino eye doctor and was mis-​diagnosed by a very famous Beverly Hills «World-​Renowned Eye Surgeon» (according to his website).
My condition diagnosed by Dr. Winston is Meibomian Gland Dysfunction, I know, it sounds scary but it’s not serious, pretty common and easily treatable by me at home.
I went to the «World-​Renowned» Eye Surgeon in Beverly Hills, complaining of dry eyes a couple of years after I had Lasik surgery done by my Encino eye doctor and he prescribed and fitted me with lower punctal plugs for ~ $ 500. The punctal plugs only made the problem worse: my eyes still felt dry and now tears would constantly run down my cheeks for no apparent reason. I would have to carry tissue with me wherever I went. I hated the plugs so much that I went back to have them removed. The «World-​Renowned» Eye Surgeon charged me an additional $ 270 to remove them!
Dr. Winston took his time to thoroughly explain Meibomian Gland Dysfunction to me and how I could easily treat it at home. I never felt rushed and had a very good understanding of the condition when I left his office! I really can’t say enough great things about Dr. Winston! I will now have my family go to him for all their eye care.
You can go to those fancy «World-​Renowned» Beverly Hills Eye Surgeons if you like, but I’m sticking with Dr. Winston. I couldn’t be happier and I’m now on the road to recovering from teary eyes and constant mucous build-​up in the corners of my eyes. Thank you so much Dr. Winston!!!

I am from the Midwest, and what I really like about Dr Winston is he has the Midwest friendly and warm personality that I miss about home! He’s a very personable and down to Earth doctor that seems to genuinely care about giving the best care to his patients. I’m glad my manager at work recommended him to me!

New to the area and found Dr Winston through Unilocal.Shocked at any negative review. His staff is very helpful and quick to return calls. Dr Winston himself is very knowledgable and thorough. He has even called me to check on how my contacts were working out. I have never had to wait for an appointment. I would recommend this office for sure! Now to find a dentist!

I have been going to Dr. Mark Winston for about 4 years and I can honestly say he’s great but his staff is horrible and so are the frames that they sale. I purchased my first pair which were to small on my face then I complain about it so they fitted me with another pair that were to small again. The next pair cost me more money and they broke in 7 months I took them back ordered another pair in which I had to call them several times about. Finally I got them and once gain they broke in 6 months I took them back and they told me I couldn’t get another pair until my insurance kick in in November of 2015. I will never go back and they have lost my families business forever.

I have been going to Dr. Mark Winston for about 4 years and I can honestly say he’s great and His Staff had me confused at times, however they found away to take care of my problem. I would like to mention Janice, you went above and beyond the call of duty to reach out to me and I really appreciated all that you did for me. You made me a firm believer of top notch service. Thank you Dr. WINSTON and your Staff.

I was looking for a good Optometrist and my sister introduced me Dr. Winston. My family and me has been going since then with him. An excellent optometrist, so professional and dedicated. I totally disagree with the person who is talking about racism in this office. My husband does not speak English and has never been treated less for not speaking it, on the contrary Dr Winston’s staff have always been willing to help him all the time, giving him good options because he is a Medicare patient. I don’t have anything negative to say about Dr Winston and his friendly staff. This is an A Plus Optometrist to go!!!

Our entire family has been going to Dr. Winston for many years. He is an excellent optometrist! It’s rare to find someone who is so caring and has the expertise to help with all of your vision problems. I had frustration with my vision especially at night and Dr. Winston was able to figure out exactly which prescription would work for me. His office staff is very attentive and friendly and they always call right away as soon as our glasses or contacts are ready. They go above and beyond to help with insurance issues and getting your contacts as quickly as possible even giving you spares to hold you over. My son had to return to college out of state and they made sure his contacts were ready so he could bring them back with him. If you want an excellent optometrist with a wonderful staff visit Dr. Winston and you’ll be very happy you did.

Problem solved!!! Dr. Winston was able to resolve a problem with my left eye that baffled three other specialists for over a year. Thanks to his skill and professionalism, I can wear contact lenses and see clearly again. I was also so impressed by his patience, as he allowed me to go through several trial brands to find the one that was just right for me. The staff was also very generous and helpful, providing me with samples to wear while my prescription was being filled. I could not be more excited and pleased that this kind of expert care is right in my own neighborhood. Thank you, Dr. Winston!

I had an okay experience. I think the doctor was good but the service was so-​so. Long story short, it took forever for me to receive my contacts. They had excuses like I requested to send them to San Diego but I never made such a request. Anyways, every time I called it felt very impersonal even though I talked to them several times.

Dr. Winston has been my optometrist since 1997. Everyone always compliments my glasses. He does a terrific job. Wouldn’t go any where else. His staff is very nice and helpful

I needed my glasses in record time to go on vacation and Dr. Winston suggested the frames that I loved and rushed my order so that I could leave without worry.
Very helpful.

My family’s been going to Dr. Winston’s office for a few years now. I like their service and their staff is nice and very helpful.
Their selections in frames are very good, from the plain looking ones to the more trendier frames.
I am very happy with Dr. Winston’s office and staff.

I’ve been to Dr. Winston at his Stevenson Ranch office as well as his Northridge office and have trusted him for many years (both my mom and I are his patients). I definitely recommend him!

I’ve been a patient for about two years.
The most important thing to me about getting glasses/​contacts is that I’m being examined by a skilled optometrist.
Dr. Winston is very exact in his measurements. I know this because a week after getting my prescription from Dr. Winston, I had an exam with another optimetrist (it was free), since Dr. Winston’s office didn’t have the frames I was looking for (he’s since then increased his selection of frames). The other optemetrist gave me a weaker prescription. Dr. Winston’s was right on target.
He also explained a problem I’ve been having with dry eyes and posed a very good solution. He detailed the problem and explained the science behind why the home remedy would help (I asked for details).
He’s honest and professional and if you want an optometrist who really knows what he’s doing, see Dr. Winston.

Dr. Winston has been my eye doctor since I first started wearing glasses and contacts; that was 18 years ago. My family and I are no longer located in the LA area and travel from Northern California and out of state to see Dr. Winston because he is that good.
We are always able to get an appointment when we need one and with two locations, Northridge and Stevenson Ranch, it makes things very convenient for us. The selection of glasses has been fantastic and given that I do live out of state now, they are more than willing to ship my contacts once they arrive in their offices. The time between office visit and arrival of glasses and contacts has been prompt and accurate.
Dr. Winston and his staff are very professional and very diligent. My dad had extremely bad eye sight and no eye doctor could make his glasses to where he could see properly. Only Dr. Winston was able to cater to my dad’s special eye needs and as a result we’ve been going there ever since (for my dad that means 30 years). You couldn’t ask for a better eye doctor.

I have been a patient of Dr. Winston for over 8 years. There are many choices in this area but I continue to be a patient because I have been happy wth everything.
Dr. Winston has been consistently excellent with all of my contact and glasses needs. I have been treated with professionlism and recieved any new perscriptions promptly.
I felt so comfortable that I brought my young son knowing that he would be treated with compassion and care which is exactly what happened.
The doctor and his staff is the best, I would recommend his office to everyone.

I have to agree with the gal with the contacts problem. The staff is really bad, they never call you, you have to call them and then be put on hold for who knows how long, then in the case of Naomi, you have to slowly spell your name several times before she gets it right. My glass which Dr. Winston said would be a week are now going on two weeks with no glasses! Costco is for me from now on!

My patience with this place has finally run out… I’ve been going to Dr. Winston for three years now but now I’m so fed up with his staff! Appointments are way over booked (do they accept walk-​ins?), staff is not very friendly, and there isn’t a lot of consistency between this office and the one in the valley.
I needed contacts for my trip but noticed my prescription expired, so I had to go for a check-​up this past Saturday. I get there a little earlier than my appointment time and had to wait about 45 minutes before my check-​up started. Dr. Winston is friendly but seems like he’s in a daze sometimes. I noticed he writes little notes on his charts while we have conversations, he brings up my profession and asks how that is coming along. We have small talk for just a little bit, not sure if he really pays attention to what I’m really saying.
After my check-​up, I place an order for contacts with his assistant. I tell her that I need these contacts by Wednesday and I would like to pick them up at the Northridge office. I told her it was very important because I was going on vacation starting Thursday. She confirmed that I would receive them by Tuesday or Wednesday. They would also call when they arrive.
Monday strolls on by… then Tuesday… around 3PM I make a call to the Northridge office, explain to them about my order, and the lady says my chart is still at the Stevenson Ranch office and that she will make a note for the them to call me tomorrow (Wednesday).
Wednesday gets here… still no call at 10:30AM. I decide to call at 11AM. The phones were busy for 20 minutes straight. I finally get a hold of someone, asked about my order and the lady (not in a friendly voice) said that she will call me back in 15 minutes. I go on about my day at work, even take my lunch and at 1:30PM I still get no call back! I finally call again and the lady told me the contacts arrived at the Stevenson Ranch office today, even though I specifically told them to send it to the Northridge office. The lady then tells me that they will be at the Northridge office tomorrow (Thursday). I told her that wasn’t acceptable because I will be out of town.
After some complaints the only thing that they could do, or would do, is have ONE single pair of contacts available for pick-​up at the Northridge office. Because of the late warning, there was no way I could drive from El Segundo to Northridge by 5PM when they close. I had to ask a favor from my dad to pick up the contacts for me. What a stressful day!
Another thing to add is this office is smaller than the Northridge therefore having a smaller selection of glasses to choose from. Next year when my prescription is up, I’m definitely looking for another optometrist. Anyone have some suggestions?