AT&T in Stockton, CA

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Telephone:	+1 209-461-5592
Website:	www.att.com
Address:	1810 Pacific Ave, Stockton, CA, 95204
Nearby public transportation stops & stations:	1.4 miRobert J. Cabral Station, Stockton 1.8 miStockton - San Joaquin Street
Categories:	Mobile Phones

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Accepts Credit Cards

Yes

Today

Today	10:00 am – 7:00 pm Closed now
Local time (Stockton)	2:48 AM Friday, June 27, 2025

Business hours

Monday	10:00 am – 7:00 pm
Tuesday	10:00 am – 7:00 pm
Wednesday	10:00 am – 7:00 pm
Thursday	10:00 am – 7:00 pm
Friday	10:00 am – 7:00 pm
Saturday	10:00 am – 7:00 pm
Sunday	9:00 am – 5:00 pm

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9 reviews of AT&T

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Ellie Mae B.

Place rating: 1
Stockton, CA

I went in a few weeks back because I have been having issues with the call center AT&T telling me wrong information or lying to me in general. So I decided to cancel my internet services and when I walked in with my box saying I wanted to cancel and I was told to come in and get this situated. They told me I had to call the call center. I told the employees there I have been having bad experience and I wasn’t comfortable that they would get the job done. What did they do was put me in a corner with land line phone to call the call center to get this cancelled. Well guess what call center didn’t cancel my internet services, until I called a second time demanding a supervisor. I was hoping to avoid all this because I knew this was going to happen. The call center and stores are the worst on helping customers. I even complained to the BBB.

Stanley I.

Place rating: 5
Stockton, CA

We were treated good at AT&T. I wish there more free stuff but, it’s all good. Just have to watch the data using

Lorraine B.

Place rating: 1
San Ramon, CA

Worst customer service I have ever experienced with AT&T. The customer service rep. was rude and told me that the call center I spoke to was ‘Vanilla’ not a good way to represent the company you work for. UNFORTUNATELY I did not het his name but I went on 10÷5÷15 at noon, that person needs to be given customer service training.
I have been with AT&T for over a decade and this was hands down absolutely the worst service customer service I have ever recieved.

Manveer M.

Place rating: 5
Tracy, CA

I forgot the name of the gentleman that had assisted me this afternoon, but he was an amazing help! He answered every question I had with full knowledge, and kept conversation in between, so time flew by! Also, I learned a few more things about my phone as well. I will definitely come back here for future assistance. I am very satisfied with my visit.

Catherine E.

Place rating: 1
Chico, CA

Typical terrible AT&T customer service.
Also they lied to me about their insurance plan. I pay a monthly cost so that I can replace my phone whenever it breaks at no cost! sounds great, right? Except to be able to replace the phone I have to pay and additional $ 200. Why am I paying a monthly cost is they are going to charge me $ 200 to replace it as well?
I reported their conduct to the BBB

Jeffry A.

Place rating: 1
Stockton, CA

Nobody answers the phone from this store at all. I called them numerous times during the day and nobody answered.

Ms. Bossy M.

Place rating: 4
Tracy, CA

Javier helped me right away. The charging port on my phone was not working. Javier did testing to confirm this. He answered all my questions. Was very knowledgeable and helpful. I bought a storage card and he showed me how to transfer my stuff to it because I needed a new phone. That was nice of him instead of just doing it himself.
Took a total of 30 minutes. Everyone I spoke to there was nice. Thanks guys!

Barbara C.

Place rating: 4
Alameda, CA

While in town for work, I dropped my Iphone. Gabe at this location was great working some magic to find an upgrade I could use on a different number with my company, so I could get an Iphone4. He then put my old number on the new phone and transferred all my data. I found him to be friendly, cooperative and easy to work with. I also enjoyed the advice provided by his co-worker (boss maybe?) Phil.
Plus, Gabe referred me to an excellent Phở restaurant in town. Thanks!

ANDREA C.

Place rating: 3
Stockton, CA

This review is for this location only.
My senior citizen parents were conned into buying smartphones that are made for teenagers. My dad tried to exchange the phone the next day after realizing 1. the phone was a horrible phone and 2. he just could not figure out how to use such a complicated device. They wanted to charge him the restocking fee which was absurd.
I went to the store and Gaby helped me. She was a superstar! She realized that the sale made was probably not the right one for people in the 60’s and after speaking with her manager and using some basic common sense and great customer service skills they agreed to do a free exchange.
I’m glad Gaby and her boss were able to come through and maintain the integrity of the AT&T name. Older people have grown to trust AT&T and do not expect to be swindled by some young salesperson trying to make his quota.
A horrible experience turned into a fair one. Thanks!

AT&T

Stockton, United States