Autocraft Collision

Best customer service I’ve ever had.
I signed up for Unilocal to give them 5 stars. Getting in a car accident is hard, but they make everything easy. They made rentals, deductibles, dealing with and paying insurance a breeze. A perfect business.

These guys are pretty amazing. Was devastated last Friday when I swiped a pole at a downtown Boston garage. Called Mark the next day after having read some Unilocal reviews, got an estimate on Saturday, brought it in on Tuesday, and just picked it up! The finished product is perfect and the experience was effortless. They took care of everything with the insurance company, and they even gave me a rent-​a-​car which was a Honda Accord very similar to the one I dropped off. I am a Risk Manager and former auditor… so I pick apart everything and find flaws in everything; however, I can comfortably say that I couldn’t find anything wrong with this place. I’d recommend them to anyone! Thanks guys!

Wonderful experience!
After my car was rear ended in April, Mark and Autocraft were recommended to me. I drove there for an appraisal and I left with a rental car. Mark took care of all the paperwork with the insurance companies, provided a rental car — newer than my own car. In less than 2 weeks, my car was ready. His work was meticulous and he even touched up scratches that were not part of the collision. Heaven forbid another accident, but I would definately return to Autocraft. I cannot praise them enough for outstanding work and service.
Jaye O’Toole.

This place is awesome! I took my car to get the bumper fixed and they had it done in no time! They also bent back my mangled license plate that someone had hit and put it back on the car! The car looks amazing and everyone here is super friendly! Thank you autocraft!

High five to Autocraft Collision!
These guys did a FANTASTIC job on my 2007 VW Jetta. They took care of all the logistics with the insurance & car rental. I got into a car accident during the snow storm week and they took care of me right away and had my car back within 7 days.
Mark who is the owner is always on top of his work and very reasonable. Al, who runs the office is professional and has a great sense of humor.
I highly recommend Autocraft Collision, your car will come out looking good as new or even better!!!

I can’t say enough good things about the work they did on my 2008 Honda Civic. I was having issues with my insurance company and Tony and the rest of the team were extremely accommodating and helpful as everything got sorted out. I ended having some additional repairs done on some prior damage and the cost was very reasonable. The car came out looking brand new. I would not hesitate to bring my car here again.

These guys were excellent to work with. Everything went smoothly, the work got done quickly, and they worked through my insurance very well. They even stayed open late so I could pick the car up. I highly recommend them and will use them again in the future.

These guys did a great job fixing the hood and quarter panel on a 2001 BMW 330 (which I would think would be a tough job, given the age of the car and the fact that the hood is one solid curved piece of metal). The paint matching was impeccable, and I’ve got a pretty neurotic eye for these things, and have been really bothered by poorly done paint matching on a prior car. The paint even looks the same under different kinds of lighting (i.e. sunny, cloudy day, even sodium lamps at night). Anybody who knows how color works knows that’s very difficult to do.
They even went above and beyond and found a new BMW logo to replace the one that was falling apart on my hood. The guys did a great job, and did it on time, and were a pleasure to work with.

Nobody wants to take their car to a body shop, but the staff at Autocraft Collision made this process as painless as possible. Steve did the initial workup, and Mark and Al also had a hand in making sure that the repairs were done right and the insurance was handled properly. I have nothing but good things to say about our treatment there.