Blinds To Go

The customer is not always right should be the company logo as my experience was less than satisfactory. Their designated installer measured the vertical blinds to reach a vent in our bedroom so that whenever the heat or air conditioner is on, the blinds behave like Marilyn Monroe’s hoop skirt over an air vent. When I complained that the light filtering vertical blind was inadequate in darkening the bedroom, they said that they had offered room darkening as an option. Needless to say we spent over $ 500 to fix the problem. I even had to install the final product myself as their installer, Dave Kramer, would not even return my phone calls to install the new blinds.

Wonderful company. Quality product. Guarantee can’t be beat. The store associates are very knowledgeable and helpful.

Lots of styles and materials to choose from, it took us 3 days to decide what we wanted to order, and only two days for it to be ready for us to pick up!
Blind was well packaged, all hardware was included (along with excellent instructions), fit was perfect (the blind exactly matched the measurement we had provided).

This is by far the best place to purchase blinds. Everyone is very nice and extremely helpful. They obviously do lots of training because they are all very knowledgeable of all of the products they sell. I wouldn’t go anywhere else for blinds.

WARNING DO NOT USE THIS PLACE! To start, when I purchased my blinds, i brought in written dimensions for the manager to copy over. Apparently, she is completely incapable of doing so without flipping the numbers around. When I received my blinds, one of them was flipped (LXW was written the other way but she flipped them so it didn’t even remotely work). When I noticed this I referenced my original sheet I brought in and confirmed that I had it written down correctly and she made the mistake. So I am thinking, no problem, I am sure they have normal customer service and would recognize the mistake and correct THEIR error. NOPE! After bringing in my original sheet and arguing, the manager got hostile and it was clear that she would not cover even a penny of the cost since I signed the document with the measurements she recorded. I didn’t think I had to re-​confirm the measurements when handing her a sheet with them all on there… figured she was competent enough as a manager! So I left and then I call the main customer service line and they stand behind the manager! Are you serious?! For the cost of one of the blinds out of my complete order?! So your manager made a transcription error and I have to pay for it? Finally after days and days of fighting they agreed to split the cost with me. Absolutely ridiculous. I would never shop there ever again. Then to make matters worse, one of my blinds broke a few months later and I remembered that they have a «lifetime warranty». I was skeptical since I knew how crappy their business was from my first experience but I drove over there with the broken blind and asked for them to fix it. HA! The same jerk manager advised that it only covers certain aspects of the mechanical part of the blind and not the part that broke on mine! Always a catch and always a scam. They wouldn’t even just charge me a fee to fix it she said I had to buy a whole new one! I would rather spend the money to re-​blind my whole house again without using this low-​class place then even consider paying her for a new one to replace this one! WHAT A SCAM and LOW-​CLASS PLACE! DO NOT TRUST! It sounds all quick and easy when you are in there placing the order but there are games to be played and very, very POOR CUSTOMER SERVICE!

It is a showroom, not a Factory. We were looking for privacy /​solar shades. I figured for the five windows maybe $ 250 to $ 300. The quote was $ 637. So, in honesty, we don’t do alot of interior decorating, so maybe this is not a totally fair review, but it was alot more expensive than we thought for something relatively straightforward.

So disappointed. After paying 2,700 $ in advance, no one cared to actually come and even measure my windows let alone to install the blinds! I have called 4 times for the past 2 weeks and no result. I am very very upset with the service. They just took our money and that was all. NOTHING in return. I am calling today to get my money at least if they are not interested in giving me the blinds.

The store is awsome just as the employees specially Karen she was so friendly and helpful I went home and highly recommended this place to all my family members. well done, my blinds are so beautiful it brights up my living room.
Maggie

Make sure to get it all in writing. Make sure to go over your order at least 2x. They don’t believe in the «customer’s always right» adage. Had a slight mishap on an order. We wanted the optional up/​down feature of a blind. Only got the down delivered. Yes, it wasn’t in the order so I won’t play the he said/​she said game so here’s my word for the wise. Go over with a fine tooth comb. We had 19 windows and 2 slipped thru the cracks. Overall a great product. Priced competively if you have other quotes to negotiate.

Blinds to go? You have to leave them there for a couple of days to have a simple shade cut. Ridiculous.

OK — I never leave reviews but always read them, but in this case I have to leave a review because of the ridiculousness of my experience with this place.
I ordered two blinds, experience was great up until I went to install the valance on one of the blinds — one of them didn’t have a miter cut on the end, so I called to say I need a new one. I was told I have to go back to the store to bring in the incorrect valance so they «can see the error». Whatever, I go in to return it. A few days later I get a call that the replacement is in, so I go back again to the store and pick it up. I get home, and realize the miter cut is off — so essentially the corner looks like a «V». Now I call back, pretty aggravated at this point and demand a replacement be shipped to my house. After a lot of back and forth, they finally agree to ship one to me.
Fast forward a couple weeks, I get the valance in the mail. So just today I go to install it, and low and behold the front valance is no joke 5″ inches short! The people in the factory are either playing a cruel prank, or just absolute complete imbeciles. At this point I’m not even going to bother dealing with these morons, and just accept the original crap miter cut that looks like a «V». Luckily I can put this in a corner of the room where it’s not too noticeable.
Conclusion: I’ll never do business with this company again!
I will say everyone at the store I dealt with were pleasant and helpful, hence the one star.

We ordered blinds for two windows and they were done within 48 hours! However, the sales person mixed up the height and width so they were the wrong size. This was partially my fault as he went over the dimensions with me before putting it into the computer and I didn’t catch the mistake and even signed off on the incorrect size. When I went back to let them know about the mix up they were great! Even though I signed off on the wrong size they quickly fixed the problem and I had our new blinds in the correct size in 48 hours! The one thing I will say is that their hours aren’t great… closing at 7PM on weekdays makes it difficult to get there before closing if you work and need to drive from a distance.

We ordered 4 different sets of blinds from Blinds to go within a months time. I must say it was extremely easy and the blinds are really nice!
The employees here are very helpful and everything went very smoothly. We ordered to vertical blinds and two skylight blinds and we are very happy with the quality of the blinds. The price was very good, too.
I love the fact you get your blinds within days of ordering them! It’s amazing how fast they get them to you and they are of great quality!