I placed an order November 30th, and they completely botched that order. I received milk chocolates instead of dark. On top of that, they placed the chocolate directly at the bottom of the box, with two icepack on top of the chocolates. One of the icepack leaked and the box arrived damaged December 4th. I have asked Lindt –starting December 4th– to correct the situation and WHATTODO with the botched order, to no avail. Will never order from Lindt again.
Lisa P.
Place rating: 1 New York, NY
Great chocolate but BEWARE of their shipping policy!!! They only ship M-W! If you order after 1pm on Wed YOUARESCREWED!!! They won’t ship it until the next Monday but don’t bother to tell you this!!! Want to get a gift out??? FORGETIT. The rep I spoke to told me the shipping policy is «clearly stated». When I asked her where, she had the nerve to tell me to scroll down on the page and click the tiny text that said shipping. SERIOUSLY??? How about warning your customers that you have the slowest shipping policy in all of the developed world before they order? Oh, and they ship ground, so after they take 6 days to fill your order, they then put it on a pony and smack it on the ass. THANKSLINDT!!! You really know how to treat your customers right!!! A little honesty goes a long way.
Darren W.
Place rating: 5 Pittsburgh, PA
On Easter Sunday morn in the mountains of Benton, PA, I found myself feeling restless in the legs, itchy in the feet, and compelled to awaken early, just midway through sunrise, a rarity for me on a weekend. Leaves and branches dripped with recently fallen rain, causing them to appear as if they were sobbing in joy at the dawn of such an alluring new day. Intuition made my back feel prickly, compelling me to turn around. That’s when I saw… him. A flash of white fur caught the corner of my eye, provoking me to dash through the wet thicket in pursuit, only to lose him in a cloud of daybreak fog. As I began to walk out of the woods and into a clearing, he jumped at me from out of nowhere with… bat wings on his back? He stood about 6 feet tall. His fur was shaggy, cottony. His ears and nose were pink along with the pads on his paws. His eyes resembled large torquoise marbles. His teeth were ivory slats that jutted downward from his upper lips. It was the Easter Bunny, and I was standing before him, caught in a state betwixt awe and disbelief. «Hey, hey, hey. I just wanted to get a look at you. I didn’t think you were real. My name’s Darren by the way,» I sputtered out in an attempt to diffuse a situation that was as tense as it was fantastical. «Well, I am. I don’t like being chased. I thought you had a gun. I get shot at you know!» The Easter Bunny was obviously and understandably perturbed, paranoid, and pressured. «Really?» “Yeah, people can be real jerks. I give people candy for Heaven’s sake! That’s why I keep a pair of bat-wings around.” «Oh, ok. I was gonna ask about that.» «Yeah, I double, well disguise myself actually, as The Jersey Devil.» «Noooo way!» I was gobsmacked. «Yeah, the fear helps protect my hide.» «I hear ya. Well, I’ll let you go. I’m sure you have a lot to do.» «No, it’s fine. I suppose I overreacted. I am a large rabbit after all. I’d freak out if I saw me too. Here, take some of these.» The Easter Bunny handed me a pouch of Lindt Lindor Truffles. «Well, it was nice to meet you, Darren but…» «Wait, how do you cover so much ground in such a short???» A small dot appeared in the air and expanded into a circle that was twice as big as a monster truck’s tire. Inside of this portal were myriad other Easter Bunnies floating about in a multicolored void. «I have a crew of counterparts throughout the space-time continuum that assist me,» The Easter Bunny explained. «Say hello to Darren, guys. He’s a little tongue-tied at the moment.» «HELLODARREN!» They jovially shouted in unison like a opening shift of motivated, happy department store associates. All I could manage was a half-hearted wave and a quiet, «hey.» “Bye now,” The Easter Bunny said before vanishing in a swirl of cosmic flotsam and jetsam. The red parcel the bunny left me with was elegant. A small, winged dragon(‘lindorm’ means ‘serpent’ in Swedish) acted as a logo. I opened it and found a handful of chocolate globes, each with an exterior sheen. In succession, they disintegrated in my mouth after gentle bites cracked them open. The filling inside was obscenely rich in texture and subtle in flavor. If you believe in fairytales, they’ll believe in you, children.
Jessica P.
Place rating: 3 Exeter, NH
Tasty chocolate, but they should really rethink having full-lengthed mirrors on all their walls. Not the best way to encourage the buying of chocolate.
Tina C.
Place rating: 5 Queens, NY
To straight MEN(aka insincere infestation players): «I DON’T need you as I have chocolate!» Lindt & Sprüngli(USA) Inc. is the USA importer of the renowned Swiss chocolatier to bring this seductive sweetness to America. The milk chocolate with wafer and hazelnut cream center bar is one way of my re-charge to detox from life’s daily deal of the daily grind.
Alden C.
Place rating: 3 Tacoma, WA
3.5 stars. Every chocolate bar that I bought from Lindt I was not always impressed with. However notable mentions these days have to go to their new dark chocolate with a touch of sea salt and I like the older released bar that had warm peppers as part of their ingredients but so far I am most sold on that sea salt chocolate bar.
Bill t.
Place rating: 5 Lexington, MA
My place of employment used to have a facility right next to the Lindt factory. Everyone wanted to know when I was making a trip there and would load me up with orders. A factory is a factory. In this case, the actual chocolate is shipped in from Europe, and is used to make truffles exclusively. You can literally buy truffles by the bags, big plastic bags full. When I last visited(1990s) the price per truffle was roughly 10−20% of retail. You just had to buy a lot(like 50 if I recall right.) They also have some of the retail packages, including chocoate bars(not made here.) They don’t have everything, but they always have truffles. They have what they have. There is nothing«second» about the quality. One fellow in my office called them«Chocolate Orgasms.» Indeed, nobody disagred with him. It’s just a factory store — nothing fancy. Go there with one and only one purpose in mind. To bring home delightful, ogasmic-quality chocolate. I don’t recall on the credit cards if they took them, though I would think so.
Don W.
Place rating: 4 Biddeford, ME
I’m disappointed by what the Lindt people have been doing lately. The Amaretto flavor was taken from us a few years ago, now the Orange/Milk Chocolate is disappearing! There are no combo bags of milk chocolate truffles, and they’re replacing the flavors I like with things like coriander! Coriander belongs in Indian food(where I love it) but not in Lindt truffles. Damn. What’s next, garlic truffles? 4 stars because they’re not perfect any more. And it pisses me off.
Noel M.
Place rating: 5 Milpitas, CA
I jumped online to review the delightful«Intense Pear» bar I got in my Christmas stocking and saw the reviews mentioning the white chocolate. Ok I guess I’ll open that tonight too! I *heart* Lindt
Jesseca T.
Place rating: 5 Los Alamos, NM
I can’t believe there’s not more reviews from my fellow foodies for these guys, they make the BEST white chocolate EVER. When I was a kid I used to get a white chocolate cross for Easter every year — my mom had some hook up in Connecticut — ever since I’ve been on the search for the same quality white chocolate and have always been disappointed… until I tried the White Chocolate Lindor Truffles by this company. OMG, this is white chocolate heaven! This is the kind of treat that you have to stop talking when you’re eating it because your focus is drawn to the melty goodness in your mouth. The outside is amazing, and then you get to the inside which just melts as it hits your tongue. I don’t know how they do it but it’s barely solid, then just melts as your tongue touches it. Unfortunately, they are not cheap, it’s $ 6/bag for 12 truffles. I’ve also seen them sold separately at bookstores at the checkout. They also have other varieties, like hazelnut, dark chocolate, etc, but I never get anything but the white chocolate because it’s just the best thing ever. YUM, I’m eating one now. :)
Jeff C.
Place rating: 3 New York, NY
Lindt(NY Chocolate Show) So people swear by your truffles, do they? Ann Czaja, your confections are okay. Considering 160yr history and being a ‘master’ at your craft, I don’t get what the fuss is all about with you. I just don’t. Your truffles are OK. I prefer Tesucher, Mathez or Mary over you any day. Those without sophisticated palates simply don’t know better since they’ve never had better. Pics:
Andy K.
Place rating: 4 East Brunswick, NJ
Lindt & Sprungli chocolates are great. I love their truffles(milk chocolate, white chocolate and dark chocolate are my favorite), chocolate bars and various other treats. I even visited the home store in Zurich, Switzerland. They make a sick hot chocolate. So if you are in the area, without a doubt visit their U.S. chocolate factory in New Hampshire.
Mia K.
Place rating: 5 Baton Rouge, LA
M&Ms melt in your mouth not in your hand. Hershey’s is the great American chocolate bar. Whatchamacallit is more than a mouthful. There’s no wrong way to eat a Reese’s. Forget all those slogans. Just forget em! There is no chocolate on Earth that can compare to Lindt. Mmmm Lindor Truffles. Can’t type. Keyboard covered in chocolate. *Licks lips*