Allied Van Line Agents

Some time has passed since the first review, and I have reason to believe everything has changed for the better with how this company does business. This move was a corporate relocation move, so I’m not sure if that makes a difference.
I’ve had moving companies come help me move before, and none of them even compare to Ralph and Mike from Mills Van Lines. These two guys were able to pack and load my 2800 sq. ft. house in roughly 9 hours, including a 6’2″ grand piano (of which previous moving companies required at least 5 – 6 guys to pack and load). They were fast and capable at their job, and I couldn’t be happier. They even were able to deliver the piano to a different location, and were more than willing to work with my schedule. Ralph and Mike were professional, receptive, and responsive to my requirements, and they did a fantastic job. Everything arrived in exactly the same condition, and they did a great job setting up everything afterwards as well. In addition, they even offered to take some of the debris away.
The coordinator at Mills Van Lines was helpful and arranged everything ahead of time. She kept in contact to see how everything was going, and it really made a difference in knowing that everything was going according to plan.
Overall, I would definitely recommend using Mills Van Lines, since they do business the right way, and their service clearly shows it.

DO NOT USE MILLS VAN LINES. They are the most unorganized group of people who cannot handle the simpliest of moves. They were late in delivering my household goods, lost a crate, made me move the last crate of goods into my own house, ripped off a branch on a tree, violated OSHA laws by having a single person delivery my goods, and did a lousy job in packing. They showed up to pack my goods looking like street day laborerd, with no uniform or company id or logo. They overpacked unbreakable items and underpacked breakable ones.
Amongst themselves they could not even agree on procedures and policies. DO NOT use this company. They are very unprofessional

on 7÷22÷10 Mills Van Lines moved my neighbors into their house — while positioning their truck they jumped the curb in front of my house and did damage to my lawn and driveway, when I contacted Kelly Mills she informed me it was her belief they weren’t liable because they are regulated by the US DOT to drive on all streets, when I informed her my lawn and driveway were private not public she just kept repeating they weren’t liable. When I asked for their motor vehicle insurance information she refused (isn’t this illegal to refuse?). The estimate I received from my homeowners insurance company was only $ 469.03 — guess they must need the money more than they believe I do