Wind Mitigation Retrofits of Florida LLC

I was put in touch with Ron Cook of Wind Mitigation Retrofits of Florida LLC by a local insurance agent (not my own) when I was getting estimates to replace my current insurance. I knew I needed some work done on my roof to improve my wind mitigation but did not know of a company out there to do it. I called Ron Cook at Wind Mit Retrofits and left a message. He called me back within 20 minutes. From the very beginning Ron was extremely professional and responsive. I received an estimate exactly when he said I would get it. It wasn’t cheap but I felt it was fair for the work that was to be done. His crew arrived when they said they would. Gerard was professional and polite. He and his partner went to work immediately and I assumed completed the job because I was not able to get into the attic to inspect myself. When my home inspector arrived to update my wind mit, he discovered a portion had been overlooked. I immediately thought the worst because I had already paid in full. I called Ron and got his voice mail. He called me back within 20 minutes and assured me he would make it right. He had Gerard call me right away and he was out here the next day to make it right. I believe it truly was an oversight of two workmen thinking the other had completed the section when no one actually did. My inspector returned the next day and checked all areas for completeness and it was done.
It is refreshing to deal with a company that is responsive, has integrity and stands behind their work. I strongly recommend this company to anyone that needs a retrofit on their roof.