Harry’s Camera & Video

Very friendly and fast! Tim helped me out with finding the right camera to transfer all my 8mm/​Hi8 tapes to electronic format! Thank you!

The guy who works there as well as the OWNER were great! They transferred 5 tapes on dvd in less than 3 hours. Thanks again!

Dru is the soul of studio city. I’ve been frequenting Harrys camera since I was a kid just bumbling my away around a camera and over the years I’ve grown to really appreciate this place. I’ve never been steered wrong by Dru and it always fun to visit him, even if it’s just to play with some of the wild old camera stuff they have in random boxes. Highly recommend this place to anyone who loves cameras and wants to support local/​small businesses.

I made a call to ask what they have, and the guy on thephone was very inpatient and rude. he made me no longer wanna go to check that store. I guess they don’t give a shit cuz they are ranked so high here!

I needed wedding tapes transferred for editing, and found Harry’s on Unilocal so decided to give it a try. Not only were they cheaper than other places (even Costco) they transferred 5 of my tapes in only a day!!! Amazing prices and service. Highly recommended!!!

Harry’s used to be a great camera store. They no longer repair cameras; everything is sent out. So don’t even bother bringing your camera in to find out what is wrong with it or to have it repaired. Such a shame!

Small boutique camera shop with limited parking, but great prices on service and super competent and HONEST employees offering quality customer service.
I had a filter ring get badly bent in an empty overhead bin during a bumpy flight. The filter glass shattered and the ring was stuck on the lens. It was a $ 1700 lens and I died a little inside when I saw the damage. Luckily the lens and lens glass were fine and Harry’s removed the bent filter and kept the lens threads intact in about 1 hour flat, all for $ 25!
They also were cool about letting me leave my car in the 15 min parking longer than 15 mins while I took care of another errand nearby, and watched my gear for me while I did so.
So while they make lack the selection and bells and whistles of the big boys, I will def go back for any needs I have that they can meet.
Ignore the small store size and quiet (sometimes borderline ghosttown) atmosphere and do yourself and your photography a favor by supporting this small business.
Thanks Harry’s!

Stopped in last minute to get an 82 mm lens cap which I just lost on a shoot.
Super nice customer service and reasonable price. Refreshing to shop in and support a mom and pop! Recommend and would visit Harry’s again.

Drue was very helpful in helping me find what I needed and ringing me up, and when I needed to return an item the staff accommodated me with positive attitudes and no questions asked.
While the prices reflect a small specialty store, the experience was painless and that’s definitely something.

When I say the best customer service ever I mean it! I have gone to some of the biggest photo and Video spots around town and came up dry just looking for a tripod head.
I walked into Harry’s and knew right away this place had what I was looking for. I purchased a used bogen 3063 head for a very reasonable price and it works perfectly with my slider.
Dru’e has to be nicest person I’ve met in my short time in the film industry. He really gives his knowledge up readily and prices are very reasonable I’m not shopping online as often, I’m going to Harry’s first!
Harry’s really brings it home for small businesses.
Thanks Dru!
Oh one more thing! I’m from Chicago and Dru’e you know how to dress brother!
Stay posh’d up!

Went to this place today for the first time and met Dru’e! Very nice and helpful human being! He had answers all the questions my man had and he has everything at the store!
We will definitely come back here and no more online shopping for us cuz he has everything! !!
Thanks for your assistance today, Dru’e!!! You’re the man!

The older gentleman was so condescending and passive aggressive. The other employee was very nice and helpful.
When I first brought it in, the older gentleman asked me what was wrong and I explained the symptoms and then he asked me if I had tried a certain thing to fix it. I didn’t understand the technical term he used so I said, «I’m sorry I don’t understand what you mean.» He stared at me, then laughed. I was forced to then say, «Can you explain it to me please?» As he rolled his eyes, he explained what he had previously said.
I clearly am not an expert on cameras or I would’ve just fixed it myself.
I got a 4 – 5 business day estimate of when it would be finished. 13 business days later I pick it up. I called 3 times in the interim and had to give them the go ahead twice because whoever I spoke to on the phone the first time didn’t give the message to the technician to go ahead and fix it.
Overall, their communication, organization and people skills are very low and their service is extremely slow.
Haven’t tested the camera yet, hopefully it works. Regardless if it works or not, I will not be bringing any future business to Harry’s Camera.

I love this shop. I’ve brought every single one of my cameras to Drue since 2003, and I have always been satisfied with the services. Drue is always upfront and realistic about the cost, and the process, whether it be transferring films to DVD, or repairing equipment. Drue is a dedicated professional, and his assistant is awesome as well! Support small business like Harry’s Camera, and the world is yours!

One of the best guys out there went in to find film no one else had and they really took care of us. I’ll will go out of my way to come here again, great service great people

Just bought a Samsung digital camera 3 weeks ago. The camera was dropped in some dirt and would not open or close properly. I was concerned that the repair cost would be double what I paid for the camera. Found Harry’s Camera on Unilocal and went from there.
Went in and the gentleman blew some compressed air in the lens area and I was out in minutes, not charged a penny, and with my camera working properly again.
I love small business’s that get it right. I’ll be back for anything camera related!

I have shopped at many video/​camera stores in the Los Angeles area and have been pretty happy. However, when I went in to Harry’s and was greeted by the owner Dru, I felt very comfortable and welcome in his store (like part of the family). He has great prices, and stocks things other stores like his just doesn’t! He has earned a customer for life with me. I recommend any person in need of any video or still camera gear to visit this store before you go anywhere else.

Awesome place they carry everything for night and day film and photography got my ir night vision led light for my SLR camera for a very good price. Highly recommended.

I typically go to other camera stores in LA and have grown accustomed to decent service at best. A lot of experts don’t have patience for an inexperienced photographer such as myself and the questions that I have but the two times I’ve been to Harry’s Camera the employees that have helped me find what I was looking for and answer the questions I had about using it and whatnot were both verry friendly, knowledgable and above all, patient!
Good prices on all of their equipment as well. It may be over in the valley but Harry’s is well worth the trip to visit.

This is THE place. Drue and company has the knowledge that’s lacking in your Best Buys and places like that. He is a true connoisseur of all things photographic, as well, you just might pick up a rare camera to spice up your life or your mantelpiece.

Because someone needed to… I was sucked in by the five star reviews, and now more than three weeks later, a lot of misinformation, shuffling and lost opportunities (planning around their one week estimate) — in the end I had to go somewhere else to get the repairs completed — on a standard Sony HDR unit. And then some — his outsourced technicians further damaged my camcorder. Dru-​ee started out nice enough, but with *NO ON-​SITE REPAIR* my requests for a rush were not only ignored, and the intention behind it forgotten, but after so little contact and update information and mistakes — 8 days in on a one week repair, he started getting belligerent and short when I’d call to get updates.
And — «I’m sure they’re working on it as we speak» isn’t an update. He knew I needed my camera to work which made it all the more frustrating. Then, it turned out that his first tech, not only couldn’t complete the repairs, but damaged the recording head and broke the upper case screw grommets. And what they did eventually do, a simple change out of the cassette mechanism (which is what I was there for in the first place), was done wrong and caused the additional damage, and had to be replaced.
Then, his second outsourcing attempt, with eight more days, and knowing what the problem was, and with Dru-​ee «paying extra for a RUSH,» couldn’t do what a place in Glendale with their own in-​house tech did in three days, even ordering parts, but for a lot less money. If Dru-​ee had been a little more honest and informative and involved, instead of putting me off, trying to make a quick and easy buck as a middleman, and hadn’t wasted three critical weeks during my busy season, only to give me my camera back broken, worse, I might have gone easier…
11MAR13: In response to Dru-ee’s version:
1) Yes, but the «one week estimate» being too long, they offered a rush.
2) And yes, his «free» loaner *an inducement for me to leave my camera there for the week* — cost plenty — an old model, all three batteries were expired and failed to hold a proper charge.
3) It might have seemed like I called a lot, yet if he’d simply followed up on his estimates and not dropped the ball, there wouldn’t have been a need for me to call at all. I wasn’t just impatient, I was feeling lied to. And, temporarily relocated far away, which he knew, the drive up had to be scheduled ahead of time.
4) Yes, Asia, oddly enough Sony has at least three service centers in SE Asia. The longest I had to wait for repairs, there, was 4 days. Not sure about the ages of their employees, but I’d guess their corporate offices aren’t set up for sweatshop labor. As for Sony causing the damage to my camera, beyond a very unlikely excuse, my last repair was five months prior for a flex cable.
Until now, Dru-​ee had never mentioned problems with prior repairs, as a matter of fact, I was never given any credible reasoning why either «professional» couldn’t fix my camcorder.
5) «Three days to ship?» On Thursday you told me the tech ordered the part and would have it Friday AM, and that it might be finished Friday. Friday, twice, over 5 hours, you told me «he’s still working on it.» Saturday, noon, «maybe later…» This spilled over to Monday, and that he was «having problems…»
6) The loading assembly was not «easily replaced.» Beyond the damage caused to the recording head, which had been fine prior to — and *is not* part of a loading mechanism more than proximate — their «repair» work also had to be replaced by the Glendale shop.
And yes the HDV/​DV-​out, which you also didn’t bother to fix in the same 21 days… You mean the very same HDV/​DV-​out you lied about (passed on a lie about) replacing a flex-​cable in the touch-​screen assembly to repair?
7) And yes, I may have seemed impatient after a while. Lied to, ignored, chided for my follow-​up calls — which was your job — who wouldn’t?
8) Not sure about his «dirty heads» comment other than trying to cover his own a$$. The camera was used 2x for less than 2 hours each time — because of his dead batteries. Luckily what recordings I did make, show no ill affects from «dirty heads,» though I lost a lot of material making up for the dead batteries.
9) Except for the initial drop off, and your calling the next day to advise me of your «rush» policy, nothing I experienced with your shop was professional. What I took in stride for the first week, turned out to be lies and wasted time in the end, 21 days later. Worse, Dru-ee’s «professional,» also broke the screw grommets to the top cover, prying it off, unprofessionally. Yes, I’m sure your tech emphatically denies any wrong doing, on a Sony standard HDR-​HC camcorder, that he couldn’t fix, in 21 days…