The Healing Chiropractic Center of Dr Jacques Bendavid

I really like Dr. Jacques Bendavid. I like his alternative approach vs just «adjusting» your body; he addresses not just the problem area but the entire body, our habits, posture and way of thinking. He works the mind/​body and spirit. A very wise, hands on man; not trying to drain your bank account. Quite the opposite. He told me I better start taking care of my wrist cause he doesn’t want me to come to him every week. hahaha. He’s super busy which is a good thing, gave me a ton of advice and homework, exercises to do. The office is cozy and definitely has a great vibe. And plenty of parking! Would highly recommend him!!! I’ve only been twice and already feel the difference.

If you are looking for a chiropractor and using Groupon to make a first time visit to Dr. Bendavid to check him out…
Don’t.
Save your gas/​time/​mileage. He made it very clear to me that he doesn’t need anymore patients. He’s very happy with his existing clientele, who love and adore him. The only reason why he made himself available on Groupon is because his [younger] staff told him to «branch out».
Yeah, he told me this.
I’ve had a pinched nerve between my left neck and shoulder area for 2 years now. I woke up with it one day and every now and then, it’ll flair up and even affect my left shoulder blade and lower back. It’s almost paralyzing at times. I thought it was because I slept on it wrong but seeing how it keeps coming back, I knew I had to get it checked out. Being from the east coast, I don’t know of any good chiros or acupuncturists. After finding this groupon, I thought I’d check it out before committing to routine check ups through my company’s medical insurance. The Unilocal reviews were very strong and I was very excited.
So excited that I had to get approval and took off early from work to make a 6pm appt., drove from Santa Monica to Studio City (1.5 hours in traffic), showed up into the establishment at 5:53pm, after driving around for meter parking.
There was no receptionist and that’s fair, it was the end of the day so she might’ve gone home. I was just thankful that a 6pm appt. was available and that I was able to arrive on time after dealing with some dirty traffic. Dr. Bendavid was with another patient. I had all of my paperwork in hand and sat down until he was finished. The problem was, I don’t think he ever finished with his other patient.
He came out rather frazzled, took my paperwork, didn’t really read through it (especially the paper with a diagram of the human body where you’re supposed to circle where your ailments are so he could properly diagnose you). And then I could tell that his tone and energy [negatively] changed when I said, «I also printed out my Groupon and clipped it with the rest of the paperwork for you». He led me into a different patient room and had me lay there for a few minutes under a heated pad until he finished with his other patient.
Here’s the problem:
1) He was double booked. This was the biggest issue. He was seeing me and another patient simultaneously so this poor man was bouncing back and forth like a ping pong ball. I have a feeling that other patient was far more important than I was [aka existing clientele] because I sat there, alone, for a 5 min. period of time, a 7 min period of time, and the longest 12 min. completely unattended, listening to him next door care for another patient. I was recording time on my phone because I realized this was getting a bit ridiculous.
2) Lectured– The minute he found out I worked a desk job, on a computer, EUREKA! THAT WAS THE SOURCE OF MY AILMENT! He jumped on it. He nearly scolded me on the affects of sitting cramped up on a computer all day. As educational as all of that advice was, that was not what was causing my pain. I’ve been working in Corporate America for the past 10 years, on a computer, and this problem started 2 years ago on my travel to the east coast, after sleeping on a different mattress. Since then, I’ve been doing yoga, readjusted all of my work space angles to be ergonomically correct, and even gone to get a few massages. But I never got to explain that to the doctor.
Remember the micro machines guy from the 80’s? John Moschitta Jr. Yeah, imagine getting scolded at that speed and intensity for 15 min. straight. And then him telling you to relax so that he can adjust your neck and back. I was more stressed out leaving than I was when I got there.
THIS IS WHAT MY GROUPON PACKAGE OFFERED:
1 chiropractic consultation and exam
1 adjustment
RESULT
I got one chiropractic consultation. That was the advice/​lecture I received on changing up my posture when I’m on my computer.
I did not receive a full exam. He checked my muscle tone and muscle strength. He did not check my range of motion of the affected part or my neurological integrity. He said he would after his consultation/​lecture but he never got around to it. He said he «don’t have time».
I got one adjustment.
Look, I’m sure Dr. Bendavid is an amazing chiropractor. He seemed to really love his existing clientele, as he couldn’t stop talking about them. And he seemed to really know what he was doing. But my visit was extremely rushed, both because he was double booked and he was obviously trying to get out of there. And I’m pretty positive that he figured I was a one time visit since I was using a Groupon. He told me his sessions with his clients are at least a full hour. I was there for 50 min. and he spent all of 26 min. with me. For all I had to go through to get there, I thought this was pretty offensive. You definitely lost a potential client in me.

Dr. Bendavid is the absolute BEST. Was considering not rating him, as I don’t want the secret out! I have been to many Chiros in the past — he is by far the most knowledgeable, compassionate and talented hands down (on my back, hee hee).

Dr. Bendavid is magic. I started seeing him many years ago due to a pinched nerve in my neck, and continue to see him now about twice yearly for maintenance.
He is the type of practitioner who intuits your pain and treats your body accordingly. In addition to straightforward adjustments, he incorporates rigorous massage that effectively targets key muscles.
Dr. Bendavid is extremely attentive and has a very professionally affectionate way about him where you understand he truly cares. He also gives you practical physical therapy exercises to do at home so that you can continue to work on yourself in between visits.
Love him! Best chiropractor in LA.

I really like Dr. Bendavid. My experiences with him are nothing short of healing and I feel 2 inches taller when I leave his office.
The receptionist is a different story, however and the behavior is so unpleasant that I find myself searching for a different chiropractic office now. Because of the receptionist’s poor customer service skills, Dr BenDavid has lost a client. And that makes me sad because I really like Dr BenDavid and feel great when I leave his office.
I have had to cancel twice in 2014. Twice in an entire year. Once a waterline exploded in my house and the second time was because I am pregnant and at the time I was suffering from Hyperemesis Gravidarum. This means I vomit morning, noon and night and the receptionist had zero sympathy for my being a no show because of how sick I was. She left me a very rude voicemail message saying they were going to charge me for the missed appointment. I get it. I missed an appointment and should be charged accordingly but I don’t need to be rudely addressed about it or treated as if I was doing her a huge disservice by being ill.
I haven’t been to the office in nearly 5 months because it’s taken this long to stop vomiting. Today, upon leaving and as I was checking out, it first took her 15 minutes to find my paperwork, and then as I had jokingly mentioned I should make my appointment now that I’m no longer sick, she cut me off with, «well last time you slept through your appointment because you called and wanted to make an appointment for the next day.» No, that’s actually not what happened. I specifically told her I was hospitalized with Hyperemesis the day she called and left me the shitty message and I explained I was on an IV for hydration and yes I was home finally and resting when my appointment was missed. Gosh, I am so sorry I didn’t think to call YOU personally to cancel because I was in a hospital bed for 16 hours followed by a hellacious trip home that morning.
When I inquired about the cancellation policy today which I don’t see anywhere in my paperwork, she rudely answered back, «you need to call ME the day before.» Again, apologies. I didn’t know it was YOUR office!
Questions: If you have any questions about the money you are paying to the office you will get a bad attitude and she will let you know you’re a pain in the ass by even asking. Her responses are full of sighs and the expression on her face looks like she just smelled something horrible.
I had a groupon package for two adjustments and then I bought a separate package through the office directly which was 4 adjustments. When I checked out tonight she told me I had zero left from my packages. I said I had only come 3 – 4 visits so I was wondering how they were all used. I asked what I had purchased, what the value was and what the difference was in the price I was paying for a half session or full session. Wow, did I get a shitty attitude! She actually said she was doing me a favor by «calling it even» on a package that I paid for and was paying the difference on the body work session. A simple explanation would have sufficed. I just wanted to know what the prices were respectively with and without the adjustment difference. I didn’t need her to explain she was doing me any favors nor do me a favor for that matter. I could’ve gladly paid the few extra dollars, I just want to know what I’m paying for! I don’t think that is out of the ordinary to know what the cost and difference is for what you’ve purchased.
Also, I asked if they took Amex, to which she replied, «
It’s a $ 5 charge.» So I asked if it was a $ 5 charge for Amex or for all cards. Again I got the sigh and eye roll as if I’m the biggest pain in the ass for even asking and she said I could write a check to not be charged. So I gladly wrote a check.
Maybe this woman needs a different job. I don’t know. I have never seen this woman smile or laugh ever. The service I receive is poor and I’m met with a shitty attitude every time I have to deal with her and it’s just not worth it. I’m paying hundreds of dollars to this office and this is the treatment I get coming in and leaving the office. This is supposed to be a «healing» office but I feel sort of passive aggressively bullied by this woman when I leave and that is not indicative of a healing office.

I’ve been to so many chiropractors over the years and I have finally found the most amazing one. Dr. Jacques is fantastic at his work. He really puts his heart and soul into taking care of his patients as whole people. He doesn’t just adjust the back… he also does deep tissue massage and teaches you exercise to keep your muscles and bones in their healthiest condition. His whole motto is to make you feel so great that you don’t have to visit him regularly. Now that’s what I call a phenomenal doctor.
He takes insurance and offers a great package for four sessions that costs less than paying per session. 4 sessions was all I needed to help me with my lower back pain, sciatic nerve pain, poor posture, and neck aches.
If you have any aches or pains, go see him. You’ll be very happy you did. I feel more youthful and flexible than I ever have in my adult life, and it’s all thanks to Dr. Jacques. He has helped me see that it’s about a lifestyle shift, not just cracking my back. He’s the best at his work. You’ll be happy you go to see him.

The best Chiropractor in the valley! I couldn’t move my neck for two days bc of a pinched nerve. I went to him And within an hour of massaging and treatment I was able to move! I’ve been to other chiropractors, but they cannot compare to the level of bedside manner that Dr. Bendavid gives towards each patient.

I was fortunate enough to see Dr. Bendavid yesterday. I’ve had an injury involving a «trapped nerve» (I believe) for over two months. It was my first time seeing him and he saw immediately that I was really having a rough go of it. He talked me through how I can help myself, which I really appreciated, and then proceeded to REALLY work on me– much longer than I had paid for by the way, softening up the area in question with massage and all kinds of techniques that really helped me, before finally doing some adjusting. I’ve been carrying this injury around for two months and he really helped me.
If I weren’t making a move to the east coast, I’d surely be booking him for months to come. Highly recommended.