Kappy’s Liquors of Sudbury

I am an avid beer drinker and enjoy trying new and different brews. Kappy’s maintains a better than average selection of beers and they are convenient to me, which is why I have been a regular visitor for many years. NO MORE! Almost without exception each visit requires me to seek out an employee to help with the bottle return process because either their return machines are broken or full or do not accept bottles which they should. I don’t expect the machines to work perfectly, but I do expect them to work much better than they currently do. The last straw was today when I arrived, not only were ALL of their machines out of order, but when I asked for a manual credit slip, a manager told me that he would not have his employees wasting their time helping me with that! What?! That is horrid customer service and that manager should be ashamed of his behavior. The not so subtle implication is that their time is worth more than my time and if I don’t like it then I can go elsewhere. So that’s what I am doing. So long Kappy’s. What would have taken you 2 minutes has cost you thousands of dollars in sales. Nice work!

Best place to buy wine! Huge selection and very reasonable prices. The staff are super nice and extremely helpful. If you are hosting a party and need wine, they can help you to find exactly what you need. This is by far my favorite wine store, and I tell everyone about it!

The best people by far, to work with. They will go above and beyond to find your favorite wines/​gluten free options, and make daily recommendations based upon your palette! Love the Kappys family ;)

Great selection of wines and spirits. Friendly, helpful staff. Good prices. Highly recommended for anyone shopping in the Sudbury area.

Some of the worst customer service I’ve ever had, I can’t even believe that one of the cashiers spoke to me with such a condescending, downright nasty attitude. If you’re looking for friendly service in a small town liquor store, this is not the place for you. Avoid it at all costs and go somewhere else, like Gordon’s in Waltham, or Marty’s Fine Wines in Newton.

Excellent selection of fine wines. I shop here whenever Im in the area.

MONEY!!! This place has an AWESOME selection and well priced. It can be a bit overwhelming– they are soooo well stocked. Very helpful staff, and they know their stuff. We found our St. Germaine at a decent price and were really happy to find high quality potions for our cocktails. Lots and lots of VINO. Take your time.

I went into Kappy’s to shop for a craft beer tasting party that I was going to. It took less than 2 minutes of me looking before their «beer guy» came over and asked if I needed help. I told him that I don’t purchase beer very often and I had no idea what to get. He helped me find the perfect selections. Definitely go to Kappy’s if you need specialized help. I heard they have a «scotch guy» too!

My boyfriend and I stopped in to buy a 6-​pack of Kirin Ichiban (not the cheapest beer) and a $ 20 bottle of Pinacle vodka. After a mere sentence and glare from the cashier (a large, rotund man, dark hair, a mustache maybe) we chose to walk out and never return. I have never been treated so rudely in my life and I actually began crying in the parking lot.
I will never shop at this Kappy’s again and neither will any of my friends or family. We were actually planning on making very big purchases for our 4^th of July event we hold every year. We will go to a better store.

4 stars, solid choice
what they have going for them:
big parking lot, large variety of beers/​wine/​liquor (i hardly know her)
i was even able to score a nip of st germain for 5 bucks, not a bad investment as i wanted to dabble and didnt want to drop 40 on a whole bottle.
what they dont win awards for:
price is a tad higher then the local competition and no bathroom. well i bet you find many packies with a WC, kinda self fulfilling and whatnot, but i needed to go !
i also wanted to see more variety outside there walk in cooler for beer. silly as it sounds, the idea of cold beer in hot car for travel and then back into cold doesnt work well in some cases, but so is life.
not a destination per se, but definitely a stop if in the area and in need of the sweet sweet nectar

Great little place to get good Cali wine on the cheap. I go there every time I am in town.

I was visiting my mom when my friend Drex called me from Chicago.
«I have a huge favor to ask», he said.
I grabbed my pencil.
«Yes?» Pencil ready I started jotting down the request.
«I need you to do something for me.»
Yes, that’s a favor, I thought.
«This is a big favor!»
OK already. I get that. I’m willing to walk across coals for you, my friend. Or donate plasma. Whatever you are asking can’t be that big.
«Can you bring me back some Long Trail?»
Ahhh Long Trail. One of Vermont’s finest brews, White River Junction’s best beer. Sadly, Long Trail (and dozens of other fine, fine potables) is not available in Chicago. And for a thirsty New Englander like Drex, who goes back east only a couple times a year, Long Trail is a nostalgic taste of home.
I headed my car in the direction of Kappy’s, Sudbury’s best liquor outlet. I walked in the door, grabbed a cart and began to navigate the shop’s somewhat narrow aisles. And there it was (of course), gleaming, on a shelf, somewhat obscured by cases of Bud. Long Trail! The holy grail of Vermont beers. I grabbed three sixers of LTA and three sixers of Double Bag (aww, lookit the cute cows on the package! Aw!). $ 8.99 ea. Including deposit.
I walked up to the register and was greeted by two friendly (imagine that!) cashiers who were oohing and ahhing at my dogs, who were in the car waiting for me. They asked a few questions about the dog and… didn’t ID me! Good lord, there was a sign up front saying that everyone would be ID’d! Did I look old, haggard, terrible? I decided they ‘forgot’ to ID me because they were so focused on the dogs.
But I know the truth. At almost 40, I am beginning to look old. Sigh.