The CORE Institute – Peoria

I was referred here due to a bad lower back with a pinched nerve. I first saw Jessica from her to Kareem, from him to Dr. Abrams. I’ve had 2 injections with no results. A prescription that doesn’t help (so I stopped taking it).I still feel my nerve pinching when I bend, or do any activities. I’ve gained muscle weakness! They’ve not once gave or offered another prescription to deal with pain! I’ve lost my job & the end result was. Let’s do physical therapy/​tense unit «can’t do anything else, Good luck & take care of yourself»… Really I want answers and not some half way response?! My total time during my visit with a PA OR DOC was 10 – 15 mins? I’m so frustrated right now! These guys are a waste of money, time! You spend more time waiting to be seen than with the PA OR DOC. If you truly are worried about your health and in need of help/​answers please look elsewhere!

This place is terrible. My appointment was at 9am at 10:15 am i finaly get called back now i have to start the waiting all over.

After reading the negative reviews I was nearly afraid to go here. But I had an apt the next day so I went anyhow. I went in with a neutral opinion and cheerful attitude. They were so nice. The attitude was quiet and calming. After I filled out a ton of paperwork I waited about 10 minutes and was ushered into the back. Nice, professional assistant took my vitals and said it would be a «bit“before the doctor came in. It was only about 10 minutes.
I was braced for a quickie appointment but Dr Gorman took his time and answered all my questions. One thing lead to another and soon he had a total and complete medical history not just the information for this particular complaint.
He showed empathy for my hesitation on a medication and test but assured me that I would be prescribed it only after thorough testing.
This is NOT a rush-​you-​through kind of doctor office people! This is a specialty and sometimes the doctors do get behind schedule. And I want my time with the doctor as much as the next person and greatly appreciated not being rushed thru.
I booked my follow up apt when I left and the ladies at the desk were still very friendly and nice. I am looking forward to a good relationship here.

I see Dr Gorman here but not anymore. His staff is horrible. I had an appt in July but they decided to close for a meeting and forgot to tell me! I showed up to a closed, dark office. I called to ask what was up & the lady was like, «oh, you are right, you do have an appt but we forgot to call you and change it, oops!» And she giggled! Unacceptable! And u can’t get an appt here for months out!
I finally called and got one recently — December! I was told I could be put on a cancellation list, if one came sooner they’d bump me up. Well, one dos. Groans asst Diana called me and said they’d see me next day. We had a lengthy conversation about it and I even repeated the time and day back to her, had her repeat it back to me! But when I went the next day, she denied our call even took place! She was not only rude, but tried to say it must’ve been one of my other docs. I tried to show her in my other phone but she refused. She could have at least apologize but no — just very rude an unprofessional. No care for the patient at ALL. Diana is awful! Don’t go here!

Feldman sucks, very judgmental. Don’t go to him. Hates people with husband/​wife/​so in prison-​thinks the pain meds are to sneak into prison. He’s a real jerk. Worst doctor ever!!!

Well we showed up for our 12 pm apt and the lady at the front desk told me the doctor was 40 minutes late. I asked ypu didn’t call to let us know? The receptionist was rude and said oh well we dont do that.

My 14yr old was referred by his pediatrician. I walked in & there was a line of about 10 people, not to mention the 30+ people in the waiting room. I was given 20 pages of paperwork and a pager! You would think that these would be mailed in advance. As i finally done with the forms, the pager went off. I handed in the paperwork and shortly after called back.
The young lady/​medical asst wasnt very friendly. As she pulled up his info in the room, she asked «did you already have an xray done today? I responded «was my son supposed to? She didn’t respond! She walked out, and the Dr walked in. He was very pleasant. We were there all of 5 mins. Mind you, my son’s condition is mild. Anyway as we left i asked another young lady for my son’s dr’s card, seemed little annoyed that she had to go grab one off a different desk. Needless to say, we wont be returning.

I wish I read the Unilocal reviews first. What a horrible experience! I waited over 2hrs to see the MD for 5min of humiliation. He was extremely rude and unkind, suggesting that I was wasting his time (while he was fully compensated for the mere minutes he spent being awfully rude.) he did not examine me. I was desperately looking for help, I am suffering from terrible back and neck pain for a long long time. I left his office shocked and stunned. As I was walking out into the bright sunlight, I bumped into a total stranger who flashed me a sweet smile for free. I was reminded of how beautiful kindness is. I will not drive by that place, let alone enter it. I walked away inspired to be more kind and gentle. I pray that this brute of a human being will never be in my situation, but if it happened, I pray that he will be treated with kindness and gentleness. His office called back a few days later to tell me I have a prescription for physical therapy. I cringed and declined picking it up. I will never go there ever again. May he find peace.

I moved here from a small town to be able to get «more options for my conditions. After coming here I am realizing that was the worst mistake ever, and all the progress I have made I am now going backwards. They dropped medication 40% on my first visit with no other alternatives. My doctor assigns tests that he doesn’t tell me what results I have, so I don’t know if I am progressing or getting worse. The wait time is long and when you get in I only have 3 minutes to talk while at the same time the doctor is on the computer. The nurse and office staff are nice and professional in my experience. Now my doctor has ordered a «electrical response» test and I have a pacemaker. I am now scared if I get hurt. I am going to see if I can go somewhere else, I just wish I was meet halfway. Sad to hear that I am not the only one who is having problems.

If you like to go see a doctor and feel like you are in a factory than this is the place for you. My husband had surgery there, had some complications and the doctors or PA never return the phone call until after the weekend. By that time we had already sought other medical care. We need them to fill out paper work for short term disability and it did not get done. We tried calling but every time you call this place you get an automated voice and it’s press 1 for this and press 2 for that. It is very difficult to talk to a human. You have to leave a message and wait for a return call for a few days. The doctor had poor bed side manners. I did not feel he spent enough time answering questions and I felt he was a bit impatient. I suppose it is because of the demand he has seeing so many patients. The billing also made some mistakes so I am now dealing with the insurance and the practice trying to get the right codes that were approved so that the insurance can pay for the services. In short we were not impressed.

I used to bring a friend in to see Dr. Thompson and we both just loved him. He had performed knee surgery on her. When it was time for me to consider knee replacement, in my mind there was only one choice. Yes, I had to wait for an hour in the waiting room, but the attention that I got was worth every minute. Dr. Thompson was calm, patient and very thorough. He explained my options and answered every question. It is not time for me to have surgery and I got lots of advice about how to avoid it. I then asked him to recommend a colleague about a trigger thumb, but he was willing and able to give me a shot in the thumb that had a 50% chance of success. It was VERY successful. Like I said, the wait was worth it! Once you get from the waiting room to the office, you can expect top flight service and attention.

Appointment wait times are usually 1 – 2 HOURS and then you talk to the doctor for about 5 minutes. I found a new pain management doctor.
My CORE Institute doctor seems to only push procedures and doesn’t have time for questions about anything else. I feel they did 2 extra Medial Branch Block procedures when they weren’t needed. That left me with a MONTH of extra pain and recovery each time. After the 3^rd one he told me it was ‘just for insurance purposes’. WEREN’T THE OTHER 2 TIMES ENOUGH FOR THE SAME INSURANCE COMPANY?
On procedure day you’ll feel like an Indy 500 car at a pit stop. Multiple people rushing and all doing their prep so they can get the next customer in the bed. If you just want procedures without any other support, this is the place. If you want a Dr. that will partner with you and offer more than the one thing they specialize in, go somewhere else.

This is the most unprofessional office I have ever been to. I got an email and a call requesting I be 15 minutes early. I had made my appointment a month in advance to be first seen. Upon check in I confirmed yes I would be first seen. However another patient was called I inquired they said sorry mix up. I have m ow waited 2 hours and still have not been seen. DO NOT COME HERE!!!

It was crowded when we arrived, but we did not have a long wait.
Everyone, and I mean everyone from the front office people, to the doctors, to random people walking by who worked there was very friendly. I was met with a smile by everyone.
The computer didn’t record the forms I filled out online and I apologized to the guy who brought me back to the room (forgot his name) and he said they were having computer problems and typed everything in for me. And you know how sometimes even though they say it isn’t a bother, but you can feel it is and they are annoyed– so not the case. He was wonderful.
Dr. Scott seemed like he knew what he was doing, took the time to even point out the break in my xray to my little boy and answered his many questions. He didn’t act like he needed to get me in and out as quick as possible and made sure all my questions were answered.
Rick the guy who did my cast was awesome as well. You could tell he took great pride in his work and cared about his patients.
I saw that they were voted as one of the best workplaces in the valley. You can see that in the pride every employee took in performing their jobs. The place was clean and very nicely decorated.
I would recommend this place to anyone.

This place has always been super busy the few times i have been there. When you make an appointment, they ask you to be there 30 min prior to your appointment. You get there, fill out a sheet with some info… and wait. Then you get taken back to a room to be seen by your doctor/specialist…then wait some more.
i had an appointment today at 830. got there at 815, filled out my sheet, then waited. got walked back to the exam room… then waited at least another 30 minutes before the doctor came in. She literally talked/​asked questions for 3 minutes, then rushed me out. Was not happy.
Sadly, this has been my experience everytime i have been there. The doctor was very nice and cordial, but each time i saw her, i always had to wait much longer than i should have, and was always rushed out of there.
i understand that its a busy place, but at least act like you care about your patients.