California Paint Company

Andy did a great job matching a stain that we had and was so helpful and thorough in explaining the process for putting a glaze on a stair tread I was working on. He went above and beyond his call of duty. It’s customer service like this that brings customers like myself back and is lacking in this area. Thanks Andy for all of your help!

i have mixed reviews for this paint store. the first time i came to this store for paint, the fat mexican who always has a hate on behind the counter treated me like a piece of shit. he was very impatient because i didnt know exactly the paint type i want and how to speak their lingo.
I came back the following week for more paint. i dealt w the same fatass mexican again but this time i knew exactly what i wanted. the fatass mexican this time around was easy to deal w and gave me what i needed and even gave me discounts.
come with ur A game and tell them what u need. otherwise this place wont give a shit about helping you.

I thought I would be a happy customer of this store for many years to come. On my first couple of visits I received good service from a salesperson Andy, and a salesperson at Palo Alto location, DG. Unfortunately my latest visit to the store was terrible humiliating experience. I was «assisted» by a manager of this store who was inconsiderate and rude to the extent that I decided to meet with the owner of this business. You may already be guessing that I did not get an apology from the owner. He said his store manager has another version of «the story»…Too bad the owner does not understand that as opposed to his employee I have no motivation to create «a story», and my only motivation to come to his store was to buy a lot of paint from him for our new house, which I am not going to do now. What I learned though that unacceptable customer treatment is welcomed at this store.

Busy store and where paint contractors take their business. They do a great job paint color matching.
I’ve been a customer for over 20 years, all our Hunter Douglas wood blinds came from their store in Palo Alto and it was nice when they opened this store closer to me. I have brought blinds in for repair or to get parts and they have always been helpful and timely in their response to any problems I’ve ever had.
I recently took them a door sample that was already painted by our cabinetmaker to do a paint match. Despite being backed up several days in their paint match queue, they were able to do a match in just a couple of days for me for a kitchen cabinet paint project I wanted to start on a particular weekend. They called as promised when the paint was ready.
We used Benjamin Moore Advance in a satin finish over Zinsser oil based stain cover primer and the match was perfect when the kitchen was finished.
Great family owned stores with nice staff.

Quite possibly the crappiest & rudest customer service I have ever received at a paint store. They don’t seem to give a rats ass about anyone except the pros. They didn’t acknowledge me either time I went in, I had to practically beg for service and they lied! Said they couldn’t get big paint chips because it was too expensive for them… But went to the Benjamin Moore off Camden (5 stars!!) and they said they get them free from Headquarters.
Avoid this place at all costs & head out to Camden instead.

Great store — i go here to get all my woodworking finishes, and they are wonderfully helpful, both in making sure you get what you need, tinting, or whatever else.

Our builder used CPC several years ago; I went in looking for touch up paint for a few different walls and brought some samples to match. I was a bit surprised that they said it would take until later that afternoon. Well it was worth the wait. They kept on adjusting the color until it was a perfect match. And I mean perfect — touch ups in the center of the wall aren’t noticeable. They didn’t just rely on the paint codes; several years of sun and changes in the paint formulation didn’t stop them from providing a perfect match.
This place is geared for contractors. Don’t expect fancy retail space. They’re easy to miss; parking lot is in the rear.

This was my first experience having to buy paint for a new house and Andy from California Paint Company made it an easy and pleasant experience.
From picking up samples I ordered online to getting me large orders of paint completed within the hour, the whole paint purchasing project was a breeze.
Painting a new house can be stressful, thankfully CPC didn’t add to that stress at all. Andy was super polite and great to deal with, even to a first time buyer who didn’t know jack about paint. Would recommend to anyone looking to get paint.

Went here for exterior paint. Had spent weeks trying to find the perfect green/​grey/​tan. Was ready to cry. The manager (David) asked me what I was trying to match. I showed him a picture and explained. In three seconds he said «here» one of these should be close. I chose one and WALLA! I couldn’t believe it. The swatch was nothing like what I thought it would be. It was perfect! I am a customer for life!!! I am on my way now to get my bathroom paint.
Side note, I had been going to home depot and the paint sales people there always lie and say things like «it looks like a perfect match to me!» when you can clearly see the color on the swatch doesn’t match the paint at all. I only had one person at home depot be honest and say «no, totally doesn’t match». I hate to be lied to like that. Won’t bother with Home depot’s paint department ever again.

Great staff. Been buying all my paints here for years. Entire house, inside and out including deck stain/​sealer, is from this store. Mind you these guys mainly deal with contractors or professional decorators but they’re always accommodating to my needs and you should go in knowing a little bit about what your going to do since they don’t have time to hold your hand and walk you through the process. They may not be able to tell you which paint color might be better for your room in combination with these other colors you have in your hand but they’ll set you up with the best quality paint brand there is on the market. If you want a less expensive, less quality looking paint and paint that’s harder to apply with less than amateur results keep going to the 2 big box stores around the corner for your paint.

Great paint. Terrible customer service. Left a quart paint can for a color match early on the morning of Day 1. Was told it would take perhaps a day to complete the match. Went back on the morning of Day 2, and was told order wouldn’t be completed until late afternoon, consequently losing me two days that I had take off work to do the painting. Hoping for the staff to accommodate me on the second visit, I asked if they could expedite the order. No dice. When I asked for the paint can back (going to Home Depot now), they slammed the can on the counter without a word. I’ve been using Benjamin Moore paints for 40 years, but I’ll never set foot inside that store again — -and it’s right around the corner from my house!

Great service and knowledgeable. They carry zero VOC paint for my baby room and even color matched a skein of yarn for the perfect paint. My baby and I are very pleased and will do all our future paint shopping here.

Andy is the best wood stain color matcher. He was able to perfectly match my hardwood floor. I stained my stairs. I compared the coloring side by side and you can hardly tell. I was very impressed with his talents. The reason why he’s so talented in matching colors is because he is an artist by trade. He is able to delineate colors by looking at them. Wow!

I’ve had great service here on several occasions. They definitely cater more towards painting contractors, but are helpful to everyone. Recently I had some old paint from a couple years ago which they were able to look up and match the color codes.

This store is top notch. The selection and quality of paint is great. I’m a big fan of BM Aura paint and the crew at California paint are the icing on the cake! I discovered this paint shop 3 years ago after we bought our home. It’s the only paint store I will go to. Their staff is knowledgeable, friendly, and efficient. Going to this store is a pleasant experience compared to waiting around at bigger retail stores where customer service is next to nilch! Thanks for all your great service and help California Paint!

I needed some paint for one wall. I called and told them I needed enough fot the wall and told them the dimensions of the wall I needed to cover. The guy asked how much paint I needed. I told him enough to cover the wall. He was annoyed that I couldn’t tell him the exact amount of paint. He actually asked why I called if I didn’t know how much paint I needed. What I wanted to say was, «You’re the &@#$ paint store. You tell me.» But I resisted. He was clearly exasperatedly and said he’d have to get his calculator to figure it out.
He also didn’t tell me the price of the paint on the phone, which turned out to be very high (almost $ 60 for one gallon), but I guess I should have asked.
Once I got to the store they were friendly and things went smoothly. I got in and out quickly. Someone needs a lesson in customer service, though.

This afternoon, I went to pick up some transparent stain from the Sunnyvale location (the Palo Alto store did not have the particular color in stock and referred me to the SV store) and they reserved a gallon of the stuff in my name
The person in SV behind the sales counter ignored me forever (about 10 min) even though there were no customers in sight and I kept on repeating ny name and the stain I was looking for — he ignored me — I tried to search around the store for the gallon of stain I wanted and finally he deemed it appropriate to slam the «reserved» gallon of stain on the counter and charged me $ 46.95 .
This all happened whithout him saying a single word –He looked Hispanic and I hate to be a racist, but he certainly understood English since he produced the stain «belatedly» —
I buy a lot of paint and related items there because we have a lot of things to work on and at the Palo Alto store they will give me a discount on the «very exagerated „retail“ prices»” they charge.
When I requested a similar discount at SV he laughed and said that was the price for the paint and that was it
Since I needed the stain today, I bought it — but I will never again go there and be insulted by sultry sales stafff
Don’t go there
They don’t deserve the business
I also want to add that I think this store (also in Palo Alto), changed owners and nothing is as it used to be –help is scarce

The place to go if you want Benjamin Moore or Pratt & Lambert, and the only Sunnyvale source for classic Eichler colors. If you know the code number of the color you want, call in and they’ll mix it up for you so it’s all ready to pick up when you get there.

No wallpaper @ sunnyvale it’s just paint. Now get in your car and drive north. Not a chance when gas in 3.50 +.

I found this paint store when I went with a neighbor; had no idea it was there since it’s not totally obvious. After years of buying paint at big box stores this place is a refreshing change of pace. It looks like a paint store should… the floors are stained when you enter from the parking lot and the walls are packed with merchandise. It reminds me of the kind of stores I grew up with. They carry Benjamin Moore and Pratt & Lambert, offering some of the colors in sample sizes. The guys are extremely helpful and know their stuff (and always offer to carry the gallons to my car). Apparently, this store is a fav with all my neighbors and local contractors and I was one of the last to find out about it.
On a side note, Pratt & Lambert has amazing colors and just glides on… well worth the price difference.
BTW, parking is in the back. Don’t blink or you may miss the turn from El Camino necessitating an annoying loop around the block due to a barrier blocking residential street access. Also, they aren’t open on Sundays. This store seems to cater to more pro painters versus weekend warriors.