Comfort Inn & Suites

We had a fantastic experience. The room was, indeed the whole hotel, was very clean and fresh smelling. The employees were friendly. Our room was very nice. We had a double queen bed room. The bed was so comfortable, and the pillows, OMG the pillows, were amazing. Best sleep I’ve had in months. Monique was especially helpful. She really was the cherry on top. We were there with our malamute who howls when she’s lonely. She volunteered to keep our dog company up front and even took her for a walk. That was way above and beyond anything we expected. We will definitely stay at this hotel again. I have family in the area so visits are definitely regular. We now have a definite choice of stay when we visit. Thank you again Monique. YOU ROCK!!!

The staff is the sole reason to stay here they are incredibly friendly and go out of their way to make you feel welcomed. The rooms are good, no complaints. They are going thru a slight refresh and remodel, should be even better. But it’s truly the staff that made my stay here one of the best.

I made my reservation online with no problems. Since I was driving into town, I called to let them know I would be arriving late evening. Because from experience, you get a lousy room if you arrive really late and wanted to give them a heads up. Well, that didn’t help this time. I got the room with a view of the roof over the front entrance to the property. If you’re claustrophobic, stay away from room 213! Although the staff at the front desk were always friendly, I couldn’t get moved into a nicer room during my four night stay.
This was the first time I stayed at this property. It’s located on a main road, between a shopping center with Lowe’s right next door and an empty field. Even though they have a pool, it’s rather small and right up against the parking lot without any plants. A set of train tracks are located across the street and blow their horn as they pass, my room was on the front of the building and could hear the horn every night.
I wasn’t sure why the bathroom door wouldn’t stay open, but when I mentioned it when I checked out, they said they would have the maintenance person check it out. The desk chair, which I used daily to do some work, was too short for the desk and nearly fell over when I sat back on it!
A free breakfast is included with your stay. It’s the usual menu items, cereal, muffins, some hot items, etc. Coffee, juice and milk. The gal who runs the breakfast room was very nice and helpful to guests.
The room was clean. View was lousy. Location didn’t work for me. Not a relaxing stay. I won’t be staying here again. I too thought this property was in a different location.

The first thing that really stood out was how friendly and helpful the front desk folks were. Jaime and Monroe made us laugh after a long day of driving, and trust me, that matters when you deal with a lot of mediocre guest service on road trips. The room was also very spacious and clean, we really enjoyed ourselves. Thank you!

We stayed here because it was quite a bit cheaper than the Holiday Inn and the pet deposit with much cheaper (20 $ compared to 100 $ at holiday inn). We brought our English bulldog, who weighs about 55 lbs. I called and even though they say their limit is 35 lbs, they worked with us on that which was amazing! There was not even a breed restriction which is hard to find, especially with Bulldogs.
The woman at the hotel was unbelievably accommodating. I believe her name was Jamie, she was so so so amazing. She told us up front what the policies were, how much it was and all the good stuff. My fiancé plays for the AFL team in Surprise, so instead of going to the team hotel, we opted to pay for this one and I’m more than happy we did. I recommend this to all baseball families, families with pets, families on budgets, and anyone in general. This is a great place to stay and if we happen to be out this way again, we will absolutely choose this hotel. Thank you for making our experience so great and having such amazing staff!!!

I stayed here for one night because my usual hotel chain in this particular city was not pet friendly. I should have kept driving. Despite their insistence that they are «Inn of the Year» for 2011, this was the most uncomfortable hotel I think I’ve ever stayed at. The bed was more like sleeping on a rock. The air conditioner did not work well and the room stayed quite hot all evening. Even after driving for over 12 hours, I could not fall asleep in that dreadful bed. It made the next day of driving nearly unbearable. Kudos for being pet friendly, but the rooms need a serious upgrade.

Stayed two nights.
I picked this place for location, but the location was not where I thought it was but that is my fault… getting old ya know. But speaking of location I suspect I will not stay here again since it is not well located for my needs… too bad for me huh.
We checked in early and was greeted by a very nice young lady. See gave us a choice of floors two and three, we opted for the third.
The room was set well with two queen beds and each had four smaller pillows, very much to my liking.
The table with two chairs and one occasional chair suited us well as did the refrigerator. They did have in room coffee but that was the one icky thing, not good coffee. The beds were comfortable and the shower while not overly powerful was ok.
Other guests were an annoyance, but were taken care of by the night desk clerk, well done.
What surprises me about most hotels — motels is the fact of no controlling of noise with insulation and sufficient windows and the huge gaps under the hall doors. This place is no different in these areas.
They do offer a decent breakfast in a nice room with plenty of seating and tables. The woman who does the set up and tear down was very sweet so another plus.
So if this location is good for you, give it a try.

i stayed here on a corporate contract for work, and i gotta say it’s one of the better ones. it is brand new, so nothing icky here. the rooms were always clean, and the breakfast was above average. they have a pool and fitness center. also, the towels are really soft!
Cons: the bathroom door always stays closed unless you prop it open. no movie rentals on the tv.