West End Bar & Grill

I only gave West End two stars because the happy hour drink prices were ok. Decided to walk there one day with our puppy and sit outside in the gazebo but the stench of the unemptied cigarette butts in the many cans sitting everywhere was unbareable! Having previous experience in the bar business it seemed inexcusable to not have the space properly cleaned for all to enjoy. Probably won’t be back.

Just the average bar. Nothing special. Might visit again and try something other then a burger.

Worst service ever. Not the waitress fault because it was only her fourth service. We had a reservation for 5:45 We all ordered the fish fry which is their special on Friday. Unfortunately the kitchen never got the message that it was fish fry night even though they have been doing for a long time We waited TWO hours for the second serving. Which was partially raw. No comment from the server. We regularly come here at least once a month. Never again!

Great place for date night in the summer. Quiet affordable no wait. In the winter however the staff can’t handle filled tables. Food takes forever to come out and people are constantly knocking into your chair.

All you can eat fish. On Friday night! Guess what? NOPE! Ran out of fish at 7:15. Then they changed their mind after we complained and mystery fish appeared. Manager would not come over. Stay away!

The food is pretty good in the morning but if you go to get alcohol in the morning they dont serve it until 10am. Working night shift i get off at 8am which is my 8pm and i cant get a drink… frustration

Stopped in for breakfast on a Sunday morning. Service was quick and friendly. I would suggest cleaning tables off with soap and water as they were sticky. The men’s room could also use a good cleaning, not just the tops of items.
Good prices on the menu and good food.

Went there tonight for the first time. We had a GREAT waitress… Erin! The food was amazing, three classic burgers and one club salad at our table!
The beer was cold, but not served in frosted mugs (–1 point)!! Y’all need to fix that!
Burgers were very tasty, and ½ pound Angus beef!
We’ll definitely be going back!

NOTHING FANCY… JUST PLAIN GOOD FOOD.
Just had breakfast. Service was quick and outstanding. Can’t believe how fast our food came.
Nothing fancy but just plain good. And reasonably priced. Off the beaten path… but worth the extra trouble to get to. Thanks West End. YOU DONE GOOOOD!!!

Such potential but horribly mismanaged ! We went there for brunch after church. Hostess told us 1.5 hour wait despite only 3 groups of 4 waiting. We decided to wait but many other people left after hearing the wait time.
After 15 minutes we were seated. The service was great. Jennifer was the best, very positive attitude and very helpful. The food was pretty good but as we sat we could see more and more people come in and leave. The hostess even told the bus person not to clean the dirty dishes off the table next to us because she did not want waiting guests to bug her for the table. We complained about the disgusting sight and the bus person agreed to at least clear the plates. We counted about 2 dozen people who did not stay despite empty tables and booths.
Such potential but poorly managed.

Four of us went there on a Friday night. We had fish, shrimp pasta, crab cake sandwich and a hamburger. Not only was the food horrible (we sent back pasta and could not eat the crab cake. was VERY fishy). The service was terrible. Would never go back.

Nice atmosphere. Rather quiet for a place that shows… SPORTSBALL!!! I’m good with that. Good happy hour. Fair prices. Food was ok. Could have used a little more flavor, but not bad overall. Would come here again.

Great stop for lunch. Awesome food, great atmosphere and nice people! Prices are very reasonable too! Will definitely come back

Large, well decorated in a basic modern theme and clean – I love the décor.
The food was great with no complaints (Friday night fish), the price was right and the service was very good.
Went a long time ago (sorry, but I forgot to write a Unilocal review then) for a birthday party soon after they opened, but all my memories of this place are positive.

The Friday night fish fry really good.
Service was a bit slow but that’s understandable due to how packed it was. It’s a great place if your 60+.

After carding my boyfriend and I for mimosas, the server took our IDs and walked to the back and inspected them for like 5 minutes with two other workers… the girl returned and said it took so long because they don’t usually have to card anyone so they don’t really know how to… weird. Then it took about 15 minutes and 3 employees to open a bottle of champagne for the mimosas. Eggs Benedict was good for the price… only $ 7.00! The «chicken soup» was okay tasting, but it was made with beef, not chicken.

If your 70+ this is the spot for you! We were definitely the youngest couple here. Service here is very very slow. The bartender didn’t know how to open a champagne bottle. Prices here are cheap which is great, but you get what you paid for. Wouldn’t recommend.

These guys deserve five stars so let me be the first to review it that way. :) Ok, it’s just a bar and grill, but look, we need more of these non-​chain type places in the area. The menu was actually fun and thoughtfully planned. Lots of good options inclusive of some great dinner items and lots of fun bar food.
Service was nice, and not rushed. Our server was helpful and explained some favorites on the menu and answered our questions. I think this place is a good place to go for a non-​chain dining experience. Their location is hard to find off the road, but once you know where they are, you are rewarded with PLENTY of parking.
Worth a repeat visit!

What a great visit! I’ve been driving by this plaza for quite a long time now and an impromptu date night led us to finally give West End Bar & Grill a try. Boy am i glad we did!
Nestled in a back corner of the lot behind Goodwill, it’s definitely off the beaten track. You can’t see it from the street, you have to pull in to the lot and head to the southeast corner of the back lot. And don’t let the golf carts out front fool you – this place is BIG, FUN, and not just for the Geriatric crowd of Sun City West!
We enjoyed the wings for an appetizer. The wings were big and meaty with a nice crunchy coating. I enjoyed the Veggie sandwich which was a portabello mushroom sandwich with mozzarella cheese and mixed greens on flat bread. It had a great pesto and balsamic dressing as well. It was EXCELLENT. My husband had the special which was a taco salad with a FREE margarita or beer. He had the marg. The taco salad was just the right size, fresh, and plenty meaty. We also had dessert – a lemon bar sundae. Everything was really very good.
Our server was friendly, interesting, and not intrusive at all. The other staff members were also friendly as well when they worked near our table, checking on us and removing plates as needed.
I am really looking forward to going back to West End. This place is a diamond in the rough here in Surprise and supporting small, local businesses whenever possible is what I’m all about!

They did a great redesign of the inside. This used to be Native New Yorker quite a while ago and couple of places in between. Definitely worth the time to find.
The breakfast selection is limited but that might be along of the lines of they don’t do a lot but what they do, they do very well.
We tried the Stuffed French Toast, Chaquillias and the Eggs Tuscano. I have to say everything was very, very good. The flavors are great and the prices were fair at $ 7 a plate. Good size portions too.
My only suggestion/​complaint is the hostess needs to be much more aware and welcome people as they come in. Lots of attention needed there.
Service was good and the waitress was very friendly. It was busy so food did take a while but worth the wait.
It is near Sun City West so it was definitely an older crowd.
We will be back to try the lunch and dinner menu and most definitely return for breakfast.