Nails & Co

Probably one of the nicer and more professional nail salons in the area. It’s really nice that this is dark inside to create a calm and relaxing environment. They always give a good, long and quality massage.
Giving it 3 stars because I’m disappointed in the quality of my gel manicure. I went to Brenda and she gave a good massage but just an average paint job. She didn’t paint it thoroughly enough. There are pretty large gaps between wear the nail polish ends on my nails and where my nail meets my cuticles. This is frustrating as the gel will be on for 2 weeks so as my nails grow out this will look worse. She also didn’t do the tips of the nails which most salons do. For $ 34 I expect a top quality manicure as I could get it elsewhere for cheaper and likely more thorough.

As for the manicure, I was very displeased. I felt it was done very sloppy. The manicurist cut my nails, but failed to shape them. She did not buff them at all and the top coat she put on was laughable. I left unhappy, but didn’t say anything knowing that I had no intention of going back.
Once I arrived home, I saw that the salon had sent me a 20% coupon that was received while I was there. I decided to call and see if there was a way to be reimbursed for the coupon. The person who I spoke to told me that they could return it as a gift card. Then is when I stated how displeased I was with the manicure and that I didn’t intend on returning.
This is when my opinion of the salon changed dramatically. The person came on the phone and apologized for my bad experience and stated that not only would I get the coupon, but the whole service would be refunded. The problem was taken care of better than I expected and I will now consider going back. I was going to chalk this experience to lesson learned, but the salon made my disappointment right.

Excellent service, work.
The relaxing feeling I look for when I want a mani/​pedi … No TV !!! :)

Went here on a whim since we both had tired aching feet.
We were able to book an appointment within a reasonable amount of time, little wait time and very pleasant employees upon entering.
Literally one of the best pedicures we’ve ever had. We sat behind closed curtains and they did wonders for around a half hour or so.
Going back soon! Looking forward to booking a manicure this time :)

Was able to get a quick pedi last minute. Nice service, friendly staff. Great massage chair, nice color selection.

I would give this place no stars if it was an option. Just sat and waited for 45 minutes, only to have them tell me that they had accidentally booked me for the wrong service and would not be able to get to me for another 25 minutes. I had to leave for work, so I basically just sat there for an hour and then left. They did reimburse me, but the staff was not very friendly and they didn’t offer anything additional on top of paying me back what was already charged. Not impressed — over priced too. Go see David at Lee Nails up the street — he will make you feel welcome like a neighbor, and prices are better there too.

Teka did a spa pedicure and extra massage for me. She was great. BUT, went I went in and made an appt. for a reflexology pedicure, they didn’t tell me that they don’t have them in Swampscott, only in Natick. It was Teka who told me. So I’m not thrilled with the dishonesty, and would also love it if they’d get someone who can do reflexology in Swampscott.

I don’t know why this place doesn’t have better reviews! I had a great experience here. The pedicure was not rushed, was very friendly, and literally the best massage I have received while getting a pedicure! It is pricey, but they make it worth it! My pedicure was 40 minutes. I will absolutely come back here again.

My first mani/​pedi in Swampscott was at Nails and Co. on Paradise Road. It was recommended by a neighbor.
I found the front desk staff to be less than helpful. At first they tried to book two separate appointments for my hands and feet. I had to suggest they look for a time for both. Upon arrival I waited twenty minutes past my appointment time.
The nail technician was good at her job, and the accommodations are nice. However, the $ 60 charge was ludicrous. I have gotten better mani/​pedis in New York for $ 45, and didn’t expect that the neighborhood would support more than $ 40.
Oh, and they don’t take American Express.
I will not go back. It is not terrible, but there has to be a better value somewhere nearby.

I do love this place, the techs do great work, the location is great with plenty of parking, online appointments, spa-​like environment, clean and sanitary, bottled water on arrival, very nice selection of colors… Why not 5 stars? They are pricey and it aggravates me that they frequently run «special» promos with good discounts for same day bookings. So in other words, the random person who has very flexible time gets a better price than the regular customer who cannot drop everything to leave work for last minute bookings. I wish they would offer a promo for regulars who would likely be happy to book in advance for better rate.

You feel the luxury when you go to this place!
Ver clean and high end they treat you like a queen! They take good care of you and they always offer you something to drink i feel like im in a hotel. Im in love with my nails every time i go there.

This is my favorite place to get my nails done. I love how you can book online! Makes it quick and easy. I also like how they email me weekly specials! I usually book with Sony, he’s does an awesome job and he’s super nice. It’s always very clean and relaxing. It you need a manicure or pedicure this is the place to go!

It just occurred to me that I’ve never written a review for my favorite nail salon. Although I no longer live in the area, I was a regular here for over two years for monthly pedicures and the occasional manicure. What I love the most is how serene and professional this Nails and Co feels. It really feels like you’re at a relaxing spa. Each pedicure booth is private, the techs don’t chat with each other while they’re working on your nails, there’s no tv going in the background, the whole place is very clean and tastefully decorated, and you’re always offered something to drink when you arrive. I also really love their online booking and their great selection of polish choices. Their pricing may be a little steeper than some of the other nail places around, but if think it’s totally worth it.

This is my go-​to salon for a pedicure.
So, here’s what I love:
1. The individual bays. It’s quiet and spa like. You can close your eyes and relax. For insurance that it will be quiet, I always book an appointment on a Sunday morning. The bays have windows, between the people on either side of you, but this is not really the kind of place where you want to go if you are there to «catch up» with your sister or good gal-​pal. Some ladies do not understand that and they get in there and don’t use their «spa» voice, or even «inside» voice for that matter– and they yack away like they are in a restaurant or bar. You’d think that they’d catch on that it’s a quiet atmosphere because the tech dims the lights, except for one spot light on your feet. I find Saturday’s to be noisy– and Sunday’s to be very quiet. I work so I have no idea what goes on there during the week.
2. The foot massage is amazing. I LOVE that they spend a good 10 to 15 minutes on the massage and they know what they are doing. The techs that I see understand reflexology and their massages are not typical of what you’d find in a corner nail salon. $ 35 is well worth it to me because that relaxed feeling in my lower legs, ankle bones and feet stay with me for a good 24 hours. This is my favorite part of the visit.
3. They’re very clean.
4. They make you feel very comfortable. Water upon arrival. The tech’s always ask me if I’d like a magazine etc.
5. On-​line booking. What’s better than that? I have had zero issues with the techs running behind. My appointments are always on time.
Here’s what I don’t love:
My only issue is that they don’t carry enough of the popular colors. They probably have 100 bottles but it’s a very big salon and they’re probably servicing 20 clients at a time. My guess is that the colors I want are in use at the time I have my appointment. If you are very particular, it’s not a bad idea to bring your own polish.

I want to like this place so much because I love the pedicure pods and the overall atmosphere of the place, but the service isn’t the best. I got a manicure Tuesday afternoon and it is already chipped. Last time I went, the tech cut me and then infected the wound by pouring chemicals on it. It was painful for days after.
The salon is very clean and they do make you feel glamorous. They do a good job with the massages and they really do what they can to make you feel comfortable.
Its pretty expensive for what you really get. Splurge for a good pedicure but skip the mani its not worth it. They do have online booking which is great.

1. They constantly try to overcharge your card, watch them cause if you don’t catch it before you hand over your card, they won’t give you your money back. I learned this from hearing others complain at checkout and they have done it to me every time.
2. They don’t accept Amex.
3. Must book an appt. you must not be 1 minute late as they will be very rude if you are. However, I wait a minimum of five minutes every time! Last time as I sat waiting among others we heard the receptionist call someone asking where they were cause they were late for their 9:30. It was 9:36 and I was one of 3 who also had a 9:30 but was still waiting. All the people who work there hide in the back, there was only one person getting theirs nails done.
4. Doesn’t last, they rush and use a very thin coat. Even the day you get it it looks like you’ve had it a week.
5. Easy to book online but you never get the technician you sign up for.
6. Ill paint my own nails before I go back.

This morning on a whim (because my usual place is closed Sundays) I tried Nails and Co. I loved that I could book my pedicure online! I met Denise who did a great job! The location is super clean, friendly and relaxing! I will be going back again for SURE!

This is my favorite place for a pedicure for many reasons: Online booking, very clean and they actually spend time massaging your legs & feet instead of just slapping on lotion like most other bargain places. Yes it costs $ 35 which, think about it how much would you charge to work on a strangers feet? I think $ 35 is a good price for a great Pedicure!
Too bad I wrote review before my visit today, I booked online for a 1pm appt. the front desk forgot to let nail tech know I was there so my appt. was almost a ½ hour late and 2 of my nails smudged when she put my sandals on. Normally this is my favorite pedicure place just not today.

I am writing this review as I sit on the pedicure chair. I might be getting the best pedi I’ve had on the North Shore.
The pedicure «pods» are private and comfortable. The environment is clean, inviting and relaxed. I was treated with friendly service by Lynn and it was exactly what I needed.
I chose the NS Spa Pedicure with the add on of 15 minute massage. I am in heaven. This was the perfect choice for my weary feet.
This was my first time here, I came on a whim and still, I highly recommend this place. I would also suggest making an appointment. I believe they get very busy on the weekends and seasonally. They accept credit cards but bring cash for the tip.

A little on the pricey side (18 $ for a regular Mani) but still oh so worth it.
Inside you totally forget you are in the heart of a strip mall/​shopping center in Swampscott, MA. The hand massage was so relaxing.
I haven’t had a pedi here yet, but it looked like they were seating women in little private booths with chairs and basins… nice.
Parking is easy since it’s located in a shopping center.
Great selection of polishes and love the bottle of water/​soda when you arrive. Nice touch!
Delux Spa Pedicure — $ 35 — 45 min
Creative Spa Pedicure — $ 45 — 55 min
Aromatherapy Spa Pedicure — $ 55 — 65 min
Waxing:
Brows — $ 14+
Bikini — $ 30+
Brazilian — $ 60+