Foxx Fence

Great small business! Called & talked with the owner to set up fence for my mother’s yard. Came out the same day for an estimate, and even offered to help take a small box out of the way when setting up fence. After 2 other estimates ending going with them, and very satisfied with there work. Highly recommend fox fence.

I called Foxx Fence to have a vinyl fence installed on 1.4 acres of land based on a recommendation from a patient of mine. We scheduled an appointment for a saturday at 10:30 am to get a quote with specific directions on how to find the property as well as contact info because it is located in a new development. The owner, who was a nice guy, confirmed the appointment and insisted that he would be the one measuring the property. Not only did he not show up for the appointment but my fiancé called several times on Saturday during the appointment window to find out if someone was on their way and no one answered. We were initially frustrated because we had previously rearranged prior appointments to make time for Foxx fence. However, we intended on giving Foxx the benefit of the doubt. That is until I called on monday and spoke with Janice, whom I’m assuming is the secretary, and explained our situation. Not only was she completely rude and argumenative with me despite my best attempts to be polite, but she was completely disrespectful. WE ARE POTENTIAL NEW CLIENTS… WHAT MAKES YOU THINK THAT IT IS OKAY TO COMMUNICATE LIKE THAT?! WHAT KIND OF BUSINESS ARE YOU RUNNING?! I was not upset when I called and I had every intention of rescheduling another appointment for a quote; however, Janice immediately went on the defensive and placed blame on my fiancé saying, «I’ve been calling her all morning and no one is answering.» My fiancé is a registered nurse who manages at a visiting nursing agency. She gets phone calls from her patients at all hours of the day/​night and no one has ever complained about her not answering the phone, but that is besides the point. I would have been perfectly happy with an «I’m sorry for the miscommunication, can we reschedule.» Instead I got a rude, disrespectful, and combative response from an employee who obviously does not care about her job or potential clients. I’m a pharmacist and when I told my patient about my interaction with this company they were completely disgusted and embarrassed. I will never NEVER recommend this company to anyone. I have not spoken to the owner since my interaction with Janice and I have no intentions to. Foxx fence is a poor excuse for a business, they should be embarrased with the way they handled our situation on the phone and I haven’t even met them. Like I told Janice, I will be taking my business somewhere else and I advise you all do the same. If I could give this business a negative rating I would.
— Shaun from Swansea

Just called Foxx Fence to have a fence put up. They showed up at my earliest convenience took measurements and told me they would show up as soon as possible. They rolled in the next day (Friday) and had the fence put in that day. Al, the owner, was on site the entire time checking on his team and the black chain link fence looks great. Al says, «Don’t go with the galvanized steel fences because we will be back in three years when it rusts. This fence will last a life time.» Our 4ft fence looks great! The only drawback was that his gatemaker was sick so he couldn’t get the gates on Friday. He said he would be back on Monday. Saturday morning Al showed up with the gates and installed them with a smile. If you are thinking of getting fencing, you could do no better than Foxx Fencing. They have very affordable pricing, and great customer service. It was a pleasure to do business with Foxx Fencing

I had an old wooden fence I needed replaced so I gave Foxx Fence a try. They replaced the fence with a great looking white vinyl fence and I’m extremely happy with it. The owner, Al, is friendly and was no pressure when giving me the quote, and he explained the benefits of having them do it vs. a place like Home Depot (word to the wise, do not buy vinyl fence at Home Depot or Lowe’s as the quality is inferior to what fence companies offer).
I highly recommend Foxx Fence and now have a fence that will last a long time. Yay!