Blackhawk Moving And Storage

Called Blackhawk to get a moving container so I could load early before our move. Not only was the price great but customer service is fantastic. Love how you can pack early still live without the chaos and have them just pick up and deliver your container to your new home.
Closed on the house and the driver was delivering the container on time as promised!!!
Love love love it!!!

This was the first out of state move that I have done and I hope there are no more in my future. Blackhawk was good to work with, and my rep Bo suggested Mayflower’s Container move for the amount of stuff I had. This was a good idea because your furniture, boxes, etc. are moved into containers, then taken and stored (without unpacking containers) until it was ready to be unloaded. I like this much better then to think my furniture would be loaded into a truck, unloaded at a warehouse, loaded again from storage and unloaded at final destination. Too much opportunity for damage and lost items. I also chose to have them to most of the packing — the difference in cost was minimal. Normally with local moves I packed everything myself except the furniture.
The packers were on time, but I wish I would have had more people to be my eyes and ears during the packing. I would have liked to have more say on how my clothes and some items were packed. As I am unpacking boxes marked clothes it is annoying to find my clothes dumped into boxes, mixed with shoes and miscellaneous items, just thrown in the boxes. I was told that I could leave linens in the dressers, but the packers said no and they put all into boxes. I had a few standing rolling drawers that were wrapped, but the drawers and items in them were taken out, including losing all the stop pins that held the drawers in place. Unless this is a company policy, the winter scarfs, gloves, vests, etc. could have been left easily in these drawers, now I have to find the articles, and put the drawers back together.
Most of the packing is ok but some of it is a huge mess (small articles, clothes, etc.) and I hope I find everything eventually. They were quick but apparently didn’t realize that I also had a storage room in the basement that was going too.
The movers came the next day and were quick and efficient, but again problems with the storage room, they wouldn’t take all of because it wasn’t packed properly (obviously not checked when the packers were here) and left behind.
Pros: On time, quick and mostly efficient, packers and moving crew.
Cons: Miscommunication about the storage room, one packer was a little too friendly — should have paid more attention to how he was packing my clothing not what was being packed, I was paying too much money for his unprofessional mannerisms. I wasn’t a close friend, I employed them to do a job and expected my clothing articles to be packed properly not thrown in boxes.
When the day arrived for getting my delivery, it was a different crew and they worked quickly and efficiently.
Pros: On time, used moving rugs to protect my floors, and overall were a good group. The lead was very professional and watched the crew with an eagle eye.
Cons: Stacking boxes too high that I had to get on a ladder to unpack because they were too heavy for me to lift and move to the floor. Heat registers in floors blocked by boxes (no wonder that room was so cold).
All in all this out of state move went fairly smooth, no damage of furniture, dishes, etc. My suggestion is make sure you have more than yourself to monitor the packing of your items (if you are having them do the packing). These teams are quick and you need to be on top of what they are doing.
It was a bit confusing all the different company names that were involved with this move, I did not know that Mayflower and United were owned by the same company and the other companies were agents for the owners of the trucks. When getting quotes the United rep didn’t even bother to show up or call and when I contacted his office — they didn’t know where he was. The Mayflower rep was on time and professional, yet they all worked for the same company. All I can say is that moving is extremely stressful and I wish everyone good luck with their move.
Would I have movers pack my personal belongings again — no — except for furniture, I would rather know what was being packed, where it was being packed and that the boxes were marked properly.

Blackhawk is great to work with. I was kind of skeptical about all the movers I was reading reviews for as they all had a negative reviews and I was moving from chicago to Colorado. They were very competitive in pricing and they communicated well. Their driver and movers worked quickly, were respectful of my belongings and were generally nice people. Got to the other end and we had a pretty big snowstorm and the truck couldn’t make it up the street (neither could our car) so the guys rescheduled for the next day. The move in went quickly with no issues. I would absolutely use these guys again.

We rented a portable storage unit and was very happy with the service we received! Friendly and helpful while reserving the unit, accommodating during drop off and pick up. The driver seemed to really take into consideration careful placement of unit.

Moved our office from Grayslake to Boston. Movers and packers were great and efficient. Delivery was great and worked with the schedule I needed. Followup by the salesperson when I had questions or needed something was very good.

Stay far far away! I was moving from Manchester, NH to Chicagoland and my first initial contact was great, I was assured I had nothing to worry about. When in fact, they created more stress for my move.
First, Blackhawk charged me an outrageous price for my 1 bedroom apartment. They knew my moving allowance because my employer had been working with them for years, so they up-​priced me. When I asked why the price was so high they became defensive and very very rude. If that wasn’t the bad, less then a week before I was moving they told me they couldn’t move me out of my one bedroom apartment until 2 weeks after the date I requested. When I mentioned how horrible my experience with them was, the office manager wrote back and said «Good luck with your relocation” — condescending much?
Needless to say, despite having to pay out of pocket initially, I went with another company that is charging me $ 1100 less than Blackhawk for the same service. My advice, use another company.

as of 5÷30÷2014 it has been 18 days since my tv was NOT loaded onto truck and delivered. The rest of my things were delivered in the time quoted. No monetary recourse has been approved.
EDIT ⁶⁄₂ and still no tv

I worked with Blackhawk/​United for our move from Chicago to Denver. They were great leading up to the move but when moving day came they were very slow and needed to come back the next day to finish. Onsite in Denver, they broke a few items and dinged up some furniture pretty well. They also packed up an item that was supposed to be left at our rental in Chicago and long-​story-​short, they said they would get it back to Chicago. It has now been six months and the item still hasn’t been returned and the representative I last spoke to basically said they would get it back to the residence, when they could but they can’t give us any guarantee on timing.

This was the most unprofessional group of movers I have ever come across. They came in to pack and broke many things out of my curio cabinet that were fragile and irreplaceable. They over packed stuff by stuffing so much paper in the boxes that there was only one or two small things in a huge boxes to charge more. They made up a box of my expensive electronics and mysteriously that box was lost with more than $ 3,000 worth of highend equipment. the final and most disgusting thing was the people took off for almost 4 hours — A crew of 4 people and three of them took off to the Elgin casino for 4 hours and left the one by himself that actually did a good job. My wife had to stay an extra 2 days in a motel for them to stay and finish a second day. If they are your movers watch them every second and if you have a choice — hire someone else…
My wife and I are moving again and repacked what they had done into less than 100 boxes and it took them 491 at a cost of $ 6 or more a box. What scam artests

They did a good job on my move from Chicago to Philly. They did a very good job handling my items. There is a lack of communication/​research in that they didn’t know how to get the truck to my home in Chicago and avoid the low viaducts and then in Philadelphia they had not arranged for parking restrictions. So a good job, but they need to do a little more research/​paperwork beforehand.