Action Auto Glass

Charge $ 40 for chip/​small crack repair when other places would charge 65 – 100. Quick and efficient scheduling and repair labor. 30 minutes in and out.

Great, quick, professional window replacement. Highly recommended. The windshield looks fabulous and they vacuumed the car out too!
The price was right in the ballpark with the other replacement companies I researched.

I came here to get my window replaced and they did a good job for a cheap prices. A lot cheaper than all the other places. There were a few pieces of glass I had to get out but other than that the job was good !

I was referred to Action Auto by Stamy insurance for a free rock chip repair. Not only were they friendly and accomodating (I was late to my appointment), but they were also super fast! Even though it’s nowhere near where I live, I would definitely go there for any auto glass needs.

Took 10 minutes. Fixed our rear view mirror with the correct base to the windshield. They said they’d replace the windshield if it broke in the process. Super happy with their service and dedication!!! Highly recommend to us by our Honda dealer from whom we purchased the minivan, and I highly recommend them, too!

Just awful. Avoid this place unless they are all you can afford.
On Saturday, I made an 11:30am appointment here to get a passenger window on my 1990 F150 replaced. Was given a fair quote, signed the authorization, confirmed my phone number and was told to expect a call when the work was finished; I dropped off the truck an hour early and was on my way.
3:30pm rolls around, and still no follow-​up call. I call in, and «Oh, yea, it’s finished.» Missed mark #1: no follow up call.
I get there around 4, and ask to make sure the install went smoothly, essentially to make sure it was a standard replacement and all is well: «Yep, yep, technician didn’t say anything so I think it went Ok (–Mark)…» Doesn’t sound reassuring, so I pay the agreed price, and go check the work.
Window is a terrible fit, and there is black glue or track lube all over the new window and windshield. In addition to no clean-​up, the window had play of about half an inch side to side, because it was too narrow if a fit. Missed mark #2 & #3: sloppy clean up and improper fit but still presented to customer as good to go.
Mark says he never knows whether or not his products will fit, and with the aftermarket manufacturers, it’s a shot in the dark. Suggests leaving truck for another business day for a second manufacturer, which will also be another shot in the dark if it will be a proper fit or not.
How does someone sell a product line and have no idea if it’s quality or crap?
We work out a discount, and I call it quits; u don’t have the time or patience for another potentially wasted day in the shop. I get on down the road, and they didn’t even hook the door speaker back up! Missed mark #4: incomplete/​improper reassembly.
WILL UPDATE.

On Friday I shattered my back window and had it hanging over the head of my 4 year old daughter. Several other shops told me that they would not be able to look at it before Monday. Action found a local part that they could have on Saturday. Then they met my daughter and the owner personally drove out to get the window and replace it that same day. I am a customer for life.

When my 2010 Corolla’s passenger window got smashed, other auto glass places said they couldn’t get the glass for a car that new, and I would have to go to a dealership. One dealership directed me to Action Auto Glass, and they had no problem with it. They drove their mobile shop out to me in Redmond from Tacoma the very next day, were professional, courteous and quick, and I wound up saving about 40% over the cost of getting it replaced at a regular dealership. They missed some shards of glass with their vacuum but that’s to be expected.
All in all, I hope I never have to see them again, but if it happens again I’m calling them first.