Hemminger & Associates

Gordon is the only person we will let do our taxes. My grandma used Gordon Sr and my mom uses Gordon Jr. Really pleasant man, and so helpful.

As a small business owner myself it takes a lot for me to write anything negative about another business. I think far to many people write negative reviews over minor inconveniences or spite without realizing the potential damage they might cause. My recent experience however was so poor that I felt compelled to share it.
First of all let me say that the owner Gordon appears to be a good service minded individual. He came recommended from a friend so I called him. After a brief discussion via phone about what I needed, he gave me pricing for his services and told me to drop off various tax documents when I could. When I went to do so, Gordon was out. This wasn’t an issue per I was just dropping off some papers for him. Where things went wrong was when his partner/​employee Steve started to make negative remarks about a client of his who also happened to be someone I knew. I let this slide as I didn’t plan on working with him anyway. Steve then started to look at my documents and began to grill me on why my business was set up the way it was? (keep in mind I’m not there to see him, just drop off my papers for Gordon) Despite his tone, I answered his questions. Because I’m not an accountant I was still open to hearing him out. Steve went on to lecture me in a condescending and belittling tone for about 5 minutes. During this I asked what do you recommend? He would then answer my question with other questions and additional lecture and I didn’t feel like we were making any headway. It was clear to me our discussion wasn’t going to be constructive so I let him know I didn’t appreciate the attitude and that my current accountant didn’t share his sentiment. He said «I don’t care what your accountant thinks!» I reminded him again I didn’t appreciate his tone and that our conversation was now finished. That should have been the end of it. Steve however didn’t like being challenged and still attempted to continue lecturing me! At that point I picked up all my papers and said forget it and that I won’t be doing business here. He then said «good then go» as I was walking out.
I emailed Gordon when I got back to my office letting him know I wouldn’t be doing business after all and it was in short due to my experience with Steve. I told him to contact me if he wants all the specific details of our conversation. Gordon did email back saying he would talk to Steve.
Bottom line is if you are going to do business with this firm. Stay away from Steve and make sure you get Gordon!