Mac Guy Store

Tacoma, United States

1

3 reviews

Contacts

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Telephone:
+1 253-572-9455
Website:
macguystore.com
Address:
3402 6th Ave, Tacoma, WA, 98406
Nearby public transportation stops & stations:
1.9 miSouth 9th/Theater District
1.9 miTheater District
1.9 miCommerce and 10th [nb]
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Today

Today –
Local time (Tacoma) 10:55 PM Saturday, July 5, 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

Description

Specialties

If you want a balanced picture, read ALL of the reviews, not just the ones this site decided to promote for negative sensationalism!

= 45,000 people LOVE US!

Anyone who wants ~ultra competent technical assistance~… come on in!

Here’s a little story: I was just trying to have a high performance clutch put in my old beater of a truck. I called many auto repair shops and ALL! of them told me I could ONLY buy their clutches and NONE of them had high performance models. I don’t get it!?? So yeah, some people are freaked by who I am, since I WILL install, checkout, diagnose, test and work with ANYTHING you bring in with your Mac. If that sort of odd ball approach to life makes you uncomfortable, sorry. I don’t see a problem.

So if you find a high performance battery, or your own logic board, or a special sound card, or a really nice hard drive… bring them in with your Mac, and I’ll use your parts… NO PROBLEM! I just won’t warrant YOUR customer supplied parts, but… my service is always assured. *sheeesh!*

Types of repairs we’ve done: Board level repair, replacement of hard drives, reconstruction of data, transfer of information, case rebuilding, water cooling, thermal management, capacitor replacements, over-​clocking, new CPUs, add memory both RAM and HD, double hard drives, optical drives, power supplies, wireless, screens, LCDs, broken glass, hinges, batteries, keyboards, wiring, cables, connectors, plugs, and a whole lot more.

History

Established in 1995.

…to repair Macs, and Macs ONLY! No PCs Allowed.

Don’t ask to skip the ‘diagnosis’, or to get a tight price quote for a repair before we analyze your Mac. We ALWAYS call and give a complete QUOTE and get your APPROVAL before starting work, that’s our trademark.

Meet the Business Owner

Mark X.

Business Owner

We love Macs! We love Macs! We love Macs! We love Macs! We love Macs!

Vicinity

Near this location:
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3 reviews of Mac Guy Store

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Place rating: 1
Tacoma, WA
WORST SERVICE EVER! DO NOT USE THIS STORE! I recently went to this unprofessional location to have my laptop fixed. He told me he would call me if the estimate was above $ 100. He called me and told me it would be above $ 100 but never called me again to tell me how much it would be. Initially he said it would be finished in about 1 to 2 weeks. A month and a half later he finally called me and said that it was done. I came in and was shocked to see that the bill was $ 450. I asked him why it was so much and he would not provide any receipts for any of the parts that he supposedly put in to the computer. Nor any of the warranties for the parts. I told him that I was unsatisfied and he didn’t seem to care. About one month after this the battery he installed exploded. I was so frustrated with dealing with him that I put off going in for a couple months. I called him and told him what happened and he told me to go f#%k myself!
Place rating: 1
Tacoma, WA
I brought my perfectly functioning computer here because I had numerous vertical lines on my monitor. After Mark’s work up, it was determined that I needed to have the video board replaced, which I agreed to. I also decided to increase the system memory and software. It cost me $ 560 for his services and parts.
I returned home with my computer to find out that although the lines were no longer an issue, my computer wouldn’t start or function! I returned my computer to him, within two weeks, and he said it sounded like an issue with my hard drive. He wanted to charge me for the additional diagnostics. I took it elsewhere.
I left him a computer containing family pictures, tax information etc., paid him over $ 560 to repair lines on the monitor and ended up with a broken computer that has not started since he serviced it.
I’m all about supporting local business, but I would search for another.
Place rating: 1
Seattle, WA
I went into the Mac Guy store on a rainy day and told him that I thought I might need a new battery. He said, «Okay, I’ll get you a battery for much cheaper, Mac is trying to cheat you, $ 85 and I’ll give you a SUPER battery.» He also said «I don’t know what else the problem could be.»
When battery arrived, he installed it overnight, said it works great (6 hours!), and charged me $ 147. I took my computer down the street to the gnome, and see that my fully charged battery life was exactly the same as before the new battery (less than 2 hours).
Among other things, apparently I should have asked for a diagnostic in the beginning. Even if I had asked for a diagnostic, this doesn’t change the fact that he charged me $ 62 than I was originally quoted and wasn’t particularly helpful through the process.