Precision Auto Body & Collision

I usually don’t get that excited about auto body repair, but the service at PAB was as good as it gets. Our daughter had scraped up the front of our Toyota Highlander in her first attempt to drive off the ferry. We avoided getting it fixed because we didn’t want to use insurance and we really didn’t know who to take it to. Driving around with a big boo-​boo was embarrassing for us so we decided to have it taken care of. I did a little research, drove to Precision, and they were just as friendly and knowledgable as previous reviewers have stated. They scheduled an appointment for me, gave me a written estimate, called me during the repairs to give me a status report & estimated time of completion, and now it’s back to normal and looking as good as before. Really nice people and service in an industry that doesn’t often deliver on caring for customers. I’d use them again, no doubt!

Unfortunately we’ve had to get our Jeep fixed twice this month from two separate accidents… fortunately we found Precision! Both times everyone was so friendly and my Jeep came back looking better than before! The owners are so nice, knowledgeable and helpful… we will always use Precision!

AAAAAAAAAAAA+++++++
Outstanding customer service and an eye for precision. Phil your awesome!

So here is how my Christmas started on December 19^th my truck was parked on the street and at about midnight some punk kid decided he wanted to go joy riding on his off road vehicle and slammed in to the back of my truck and drove away. Yes that’s right victim of hit and run a week before Christmas. I immediately called my insurance and luckily WA state has this little thing called uninsured motorist coverage. They recommended to take my vehicle in to service king and it would cost me $$$ 500.00 $$$$. Shit really right before Christmas. So I remembered my buddy telling me about precision auto body in Tacoma, and what he told me was they were very good and would work with me and give me good service. I decided to give them a call it was on Sunday not in their normal business hours. The owner called me back within an hour that day, which was fantastic, I wasn’t expecting a call till the next day seeing how it wasn’t normal business hours. You can tell that the owner really cares about his customers. I scheduled an appointment for the next day. When I got there it was raining cats and dogs, I was warmly greeted with a smile and the entire time I was there they made me feel like they really cared about my situation. The estimator was so awesome he was very thorough and took the time to explain everything to me and it being right before the holiday, I didn’t know what to expect. When I talked to my insurance company originally they said that I did not have rental coverage. Well now, the insurance guru at precision didn’t like the sound of that gave my insurance company a call and within a half and hour i was sitting in a rental car headed back to my normal day all compliments of my insurance company no charge to me. WAY TO GO INSURANCE GURU. These guys really saved my holiday. They told me with Christmas and the New Year we were looking at a few weeks on all the parts. and that I would be getting my truck back probably the second week in January. During the process of my truck getting fixed they stayed in constant communication with me and kept me in the loop the entire time. So now its time to pick up my truck and pay the bill. GREAT 500 $$$$ really looking forward to this. When I arrived at precision my truck looked immaculate even better than when I dropped it off. They took me out to do a walk around and there work looked phenomenal, i mentioned that there was a scratch on my passenger door that has been there forever and havent been able to get that off, well within two minutes of me saying that the owner had went in to his shop came back out and took care of my passenger door with out me even asking him to do so. AWESOME. So when we went back in to the shop to pay the bill THE INSURANCE GURU was there and began to tell me that he talked with my insurance company and my deductible got lowered to 300.00 because it was a hit and run. Not only that he said and were giving you a 5% discount on the labor talk about a bonus I walked out only paying 175.00 these fricking guys are amazing and top of the line. THESE GUYS WORK FOR THEIR CUSTOMER NOT THE DAM INSURANCE COMPANY which is so hard to find in today’s world, if I would have taken my truck to service king you can guarantee I wouldn’t have had a rental car and I would have paid 500 how do i know because that’s exactly what they told me when I called them If i ever need body work done again you can guarantee I will be headed to precision auto body. THANKS PRECISION FOR EVERYTHING YOU ROCK

Scraped a pole while driving my car and damaged the paint for the left side driver and passenger door. Took it to PAB and the owners were very friendly. They estimated the repair for 3 days and they got it finished in 2. Car looks brand new and the paint is spot on! Thanks to Phil, Cristina and the crew for the pleasant experience. ¹⁰⁄₁₀ would recommend them highly

I recently had work done here on my Subaru BRZ. Some drunk guy wrecked my front bumper, driver side tire, and fender. I searched online for a collision center online, and I came across PAB. I was skeptical at first because the last body shop I been to were horrible. After less than a week I had my car back and the paint was spot on (being a blue pearl). I was very happy. Phil and Christina were awesome. Phil dealt with the insurance for me and made it easy. Later several days later my front splitter came and I ran over it on the highway. It was due to faulty adhesive. I took it back to Phil and he was nice enough to call up my insurance again and get them to pay half. He also reinstalled it correctly almost for no cost. It is rock solid now, and I know where I’ll be coming for future work if I need it. Definitely recommend Precision Auto Body!

Our gti got squished inside of a closing apartment gate. When we got the car back it looked better than before the accident! The owner is really nice and super helpful. He even stayed after hours to figure out why our windows weren’t working. I will never get work done anywhere else but here. This is the best place by far!!! I highly recommend them!!!

If you want quality honest collision repair this is THE PLACE to go in the south sound. Don’t confuse it with the similarly named Precision Collision which is a chain company. PAB is a family owned and operated business, with the owner (and his wife) working on site. The work they did on my car is seamless. You would never know that some A-​hole hit it and took off. I hope I don’t need any more body work, but if I do this is the only place I will go.