«Stay a way from this place» The owners are crooks they take your money and over charge for really bad food. I’ll be happy when this place is closed and the owner’s are in hand cufs. The pizzas where cold and skimpy on the toppings and it took two hrs for the food to show up. And they got the orders wrong when I calld to ask for the right orders I had to call back four times and I got the owner and he was rude to the core he said No… I will not make more new pizza for you and he hung up on me WOW. So i calld back to ask for a refund of my money he told me no you won’t be getting your money back So yes they have unacceptable customerservice as well. It’s not the whore riffic food they serve to the public that gets me hot under the caller but the fact that they galjou you and refuse to refund any money even if they get it wrong.
Jorge A.
Place rating: 1 Tampa, FL
The pizza was horrible. It was greasey and thrown together without a care. It was not proportionate, one had only half the bacon on it and another barely had any pepperoni and we asked for double. The pizza tasted realy bad as well. They delivered the 2-liter soda hotter than the pizza 1.5 hours after we ordered it. Then when we called to complain, the manager kept asking what’s wrong with the pizza even after we described the issue. He ended the call with, «I have sold over 300 pizza’s today, there is nothing wrong with them, your not getting your money back». A definite no to this place. STAYAWAY!!!
Zajah O.
Place rating: 1 Austin, TX
Horrible! The food tastes really bad. The quality is not good at all. Called to complain and have them collect the food and issue a refund and the person on phone refused and hung up. STAYAWAYANDSAVEYOURMONEYFORBETTERQUALITYFOODANDCUSTOMERSERVICE.
Amanda W.
Place rating: 2 Kansas City, MO
It was almost fifteen minutes ahead of schedule, so that was an upside. The Gyro was okay, the breadsticks with the pasta were just, plain and gross. The chicken Alfredo was edible, but thick and gloopy, though the chicken itself was tasty. The bacon cheese fries however, were disgusting. Literally cold, hammy pieces of what did not taste like bacon, with unmelted cheese and cold, stiff fries.
Christina H.
Place rating: 1 Lutz, FL
Greasy, bad food… limp, soaked-in-grease fries, wings, also greasy and even after rinsing, the grease was permeated throughout. Also, don’t get the shrimp… Obviously canned small shrimp with massive breading to make them look bigger(also, greasy). I had mine delivered. BTW, not even one napkin included with the order to soak everything up. Maybe if you are actually in the bar and ordering food after drinking, you won’t be able to tell the beyond-poor quality of this food. Not a place for any meal or snack. No stars!!!
Emily B.
Place rating: 1 Hastings, FL
READTHIS!!! Let me start by saying, DONOTEATHERE!!! My boyfriend and I stayed at the Hilton Garden Inn in Tampa Bay. As we walked in we noticed their flyers on the floor. We thought, huh. The hotel must of put these here. *THESEPEOPLESNEAKINLOCALHOTELSTOPUTTHEIRFLYERSUNDERDOORS!!!* I called the pizza place at 11:15, the guy on the phone seemed very annoyed and he was rude. I ordered 2 orders of wings and some pasta. At 12:15 I called to check back on my order because it had still not gotten there. They guy said«it will be there soon» so I hung up and waited. At 12:35 the delivery guy knocks on my door, without showing the least bit of concern about how long it took to get there all he says is «cash or charge» no thank you, no sorry about your wait. Nothing. We opened up the boxes, the fries were brown and soggy, pasta was absolutely disgustingk. I called back immediately and said I wanted my money back, the kid seemed annoyed and said«my manager will call you later, he’s doing deliveries.» Now at this point it’s almost 1 in the morning, im irritated and hungry. I said that I might be sleeping but left my number. I got no call. I called back that morning because we were going to a water park, I got attitude from the guy on the phone instantly. Who says, «if you didn’t want to pay for it then why did you take the food.» BECAUSE I DIDNTKNOWITWASGOINGTOBEDISCUSTING! He then told me «well, we don’t do refunds.» What kind of restaurant doesn’t give refunds !!! So now, I’m pissed and ask for the manager who he says is not there, again. Poor business. So, he says that he’ll call later, again. I go up there and the guy says the manager will call me at 5:30. So, 6:30 rolls around and nothing. We go up there again. The manager is sitting down watching tv in normal clothes and says looking up, «how can I help you.» I told him about all of the attitude I got on the Phone and his excuse was«well, it was late at night» I was in disbelief. He gave me half of my money back and said that I should have kept the food. Well, if you would have called me back when you were suppose to or wouldhave told me to keep it when your employee was on the phone then maybe I would have. The whole experience was terrible. I called to hotel to complain about the flyers that I thought they laid out and they instantly new who I was talking about, which is how I found out that they were sneaking in their flyers. THISPLACEISAWFUL! Oh and if the manager ever sees this, a big middle finger to you!
Hans H.
Place rating: 1 Hialeah, FL
I had to create a Unilocal account just to talk about how horrible this pizza place is. To begin with REALLY bad customer service. The worst I have ever encounter in my life by far. I was visiting Tampa and in a near by hotel when I google nearest pizza joint to order food. I female picked up the phone and when I started to place my order she replied with«hurry up I have other customers on the line» and all it was because I asked what toppings do you have RUDE!!! I asked to speak to a Maneger«mike» and was surprised to hear what he had to say«I don’t have time for this you have to be ready to order». Are you serious??? Wow. Thank god there’s managers like him(sarcastically speaking). Don’t recommend it to no one. Don’t waist your time because they sure don’t have time for you.
Elvis S.
Place rating: 1 Cincinnati, OH
Terrible food and rude service. I stayed at the Wingate Hotel on Fowler. Upon waking up from a nap I found a flyer for this and another local delivery service had been slipped under my door — that should have been a sign of a less than reputable company but I digress. As soon as I call someone shouts«please hold» into the phone and silence ensues. How nice. I order a chicken Caesar salad with Italian dressing, potato skins, and a piece of over priced key lime pie. Each item I had questions about and the lady on the phone had to ask questions and shout at the kitchen help — okay fine hope she learns so the next guy isn’t held up. She says an hour for delivery — being a Friday night I dealt with it. The time elapsed was at least one hour and fifteen minutes and was delivered by a dirty looking person barely able to speak English. Okay fine — learn English and at least try but for fuck’s sake be presentable. Now on to the food. My chicken Caesar salad that was advertised with crisp romaine lettuce, croutons, and Parmesan cheese turned out to be wilted iceberg lettuce, soggy old croutons, and what cheese? Wtf. The potato skins were pathetic and probably the best part of this so called meal. They looked like a microwaved meal. The key lime pie was tiny, tasted crappy, and seemed like it may have been heated to thaw it out. Certainly NOT homemade. Overall the service, dirty people, and terrible food should be noted by anyone hungry enough to order food from a menu slipped under their door… I wonder if the kitchen of this place is filthy — people like this just do not give a fuck. I would suspect the local health inspector should visit soon. Do NOT bother folks.
Henry M.
Place rating: 4 Brooksville, FL
I do this on Unilocal as the business will ask tip when ordered I make a comment tip is a service if my order is correct and since I am ordering from a hotel I expect utensils to be brought by delivery person. I ordered wings, Pizza(2 topping) and a antipasti salad. Everything was perfect when arrived food was hot and all that I mentioned above. Being a secret shopper in the past and writing reviews this is the best way to get your food properly. It is the delivery persons job to make sure these things happen his/her tip(wages) depend on it. $ 32 order left a 10 tip it was well earned. Because the food was hot and utensils and drink ice cold I the food tasted better as well. Temperature of food is an important taste.
Jay R.
Place rating: 1 Tampa, FL
Terrible food and terrible service. Been hung up on by the rude staff multiple times. Had to chase their goons off of my hotels property countless times. They sneak into the hallways and slide their menus under the doors to try and get customers. Drivers always smell like shit and look homeless. Have had countless complaints about their food since the guests at the hotel think we support these idiots. DONTEATHERE.
Yaser H.
Place rating: 1 Tampa, FL
So disrespectful!!! I called to place an order for a philly steak and cheese sub and asked for extra meat and cheese cuz the last time I ordered it it was a bit empty… I have b o problem paying a bit extra for it but the guy was like its 2.99 for the extra meat and 1.99 for the extra cheese… What does that make it a 15 dollar sub? I just geeked like I was getting ripped off… Then he rudely yelled I don’t have time do you want it or not?! Horrible service I will never order from there again!
Brian K.
Place rating: 1 Pittsboro, NC
The pictures and reviews of this place really say it all, but I wanted to chime in here that the only way I even heard about this place is that a skeevy guy wearing his street clothes snuck into my hotel and slipped a menu under my door, but not before peeping through the window of my room. Creepy staff, gross looking food, and they are willing to trespass in order to distribute their menus. After reading the reviews, I suppose they have to.
Alexandra G.
Place rating: 1 Fort Lauderdale, FL
Do yourself a favor and DONOT order anything from this place. The first problem was they forgot several items from our order, including our drinks. Also, the delivery man did not know how to use his portable credit card reader and I had to spend at least 15 minutes waiting in the hotel lobby with him as he tried to figure it out. Food was terrible and the service was even worse.
Jay L.
Place rating: 1 Tallahassee, FL
Horrible. Got a cuban with 2 paper thin slices of ham and soggy tomatoes and lettuce. Also got a philly which from the menu is supposedly their«best seller» and it was garbage. Horrible restaurant, Stay away.
Michelle D.
Place rating: 1 Tampa, FL
Ordered through grub hub. Late delivery. Wrong soda. Unseasoned and over cooked wings. Pizza was decent, but sparing on toppings and arrived cold. Not worth the money.
Tiffany B.
Place rating: 1 Fort Lauderdale, FL
Horrible service. Ordered it to Hilton which was not that far at all. They arrived much later than their quoted 20 minutes. They promised a free 2 liter soda with the wings and pizza. We ordered a pepsi and did not get it and still charged us full price. On top of that the delivery man promised to come back with it which we knew was untrue and he did not. Let me not get started on the guy himself looking raggedy and miserable. I tipped him on principle but bleh to him and this place!
Karen S.
Place rating: 1 Kissimmee, FL
I was in Tampa last weekend staying at a hotel. I ordered a Philly cheese steak and some cheese fries to be delivered. The Philly was horrible, dry and very little meat but hey it was edible and I was starving! Then I continued onto the bacon cheese fries… There was a huge, black, long hair melted into the cheese. Now I’ve worked restaurants and I’m a pretty understanding person but I was not about to continue eating those fries. I called the pizzeria and the man who answered was very sympathetic and said he could give me another order. I said I’d rather have anything else on the menu than those fries. We wound up settling on a slice of cake which was actually two dollars less than the fries but I didn’t even care about the price difference. It was no biggy, just wanted this to be made right. Ten minutes later the gentlemen called me back and said his manager would only give me a new order of cheese fries. I explained I seriously was grossed out and please just put the money back on my card. The guy said he would ask his manager then call me back. An hour later I decided to call to check up. A woman answered and said«oh I heard about this. It’s my understanding you can get another order of fries» I explained I’d really rather the money back or anything else. She said she’d have her manager call me once he was back in ten minutes. An hour later I called back and a girl picked up the phone. I told her I was waiting to talk with the manager. She told me «oh none of the managers work today. You’ll just have to call back tomorrow or something but we are really busy here and I’m new here so I don’t know what to do for you.» Now I’m grumpy. If the manager didn’t work at all why were you people telling me he would call me all night? She understood and said«hold on I’ll get you the managers number and you can call him». She sat down the phone then about 5 minutes later hung up on me. 30 minutes later after trying to get someone to pick up the phone she finally answered again. I said«hi I’m sorry I think we were disconnected.» She said«oh yeah actually I talked to my manager they said we can send u more cheese fries.» Ugh! At this point I was annoyed but ok «ok fine. That’s fine please send cheese fries. You now where I am and what room right» she said«yep no problem they will be there soon». An hour later I have no cheese fries and now I’m sleepy and annoyed. I call back. She answers and goes«oh actually my manager called and since we are too busy to bring you fries he will just refund your card». Huh an phone call would have been cool. At this point it’s about 10:00 pm. I originally placed this order around 4:45 pm and received my food around 5:30. Now 4 days later I have yet to get any reimbursement on my card. I called again this afternoon and got«oh the manager will be in in a couple of hours call back then»… I’m starting to think the manager actually doesn’t exist. The cheese fries were over $ 8 if you’re wondering… Guess I’m out the $ 8 all due to horrible customer service and apparently a lack of hygiene while cooking.
Mike K.
Place rating: 1 Henrico, VA
Ordered pizza, got this.
Chris M.
Place rating: 4 Tampa, FL
The wife and I ordered a couple of pizzas from this place tonight because we are still settling into the new house and while I’d love to tell people my kitchen is the crème de la crème, it hasn’t quite gotten its flow yet. It took about an hour but I understand that given the distance and how I have yet to grasp the reason why stop lights here in Tampa change so infrequently. In Chicago it’s hit the gas and beat it or wait 30 seconds and it’s green again. The pizzas were good, fresh, made to order. Great taste, crisp crust, and hot. What more can you ask for? Looking at the reviews I don’t think it’s an accurate portrayal of what I just ate. Don’t get me wrong, places can be hit or miss and maybe I’ll have to check it out a few more times but it was just what we needed to hit the spot tonight. Worth a shot, definitely.
Niki D.
Place rating: 3 Lutz, FL
I work the late shift from home and discovered Island Breeze while trying to find places that delivered something other than pizza later in the evening. That said, I have only experienced their food & service delivery-wise, but have never had a bad experience. Their staff has been friendly, their delivery guys even look happy(!) — and their food has been consistently good. I have never received food that was stale, or mushy(mushy fries seem to be the standard if you’re ordering delivery, in my experience), I even took a risk and ordered seafood today — it was crisp, tasted great, and was well priced. I have yet to try their pizza, but can vouch for their gyros, sandwiches, seafood, and desserts.