JCPenney

Since my car was parked near the JCPenney’s I figured I’d take a look around. LOTS of sales going on. LOTS of things with bright red signs. I looked through some of the merchandise and saw that a lot of it was current, much of it was decently made. Everything looked pretty stylish, but on the first floor the racks were so close together, it was hard to manuever around.
The 2^nd floor where the lingerie and plus wear wasn’t much better. But at least you could get around a little better. Nice store over all.

I came to JCPENNY after going to Macy’s and finding a few things that may work but weren’t 100% sure on. My friend was looking for a nice ball dress for a black tie affair. When we walked into JCP no one greeted us, which is fine. We got to the dress section and starting looking around. We came across an employee named Danielle and my friends boyfriend asked her if there’s a section for size ¹⁶⁄₁₈. She said and I quote «we don’t have size 18 so you’ll have to look online and won’t find anything in the store.» I realize that I haven’t been through JCP training as an employee, but it took me all of 3 seconds to find 6 dresses that were size 18. Now I want to leave because I feel like you were just too «busy» to help us and couldn’t be bothered to do your job. Danielle is the main reason we decided not to stay and went back to Macy’s. Good job.

I used to love this store, but now rarely go into it anymore, unless I’m looking for shirts. They rarely have my sizes and what they do have is a very poor selection and isn’t priced very well. I hate to say it, but I’d rather go to Sears or Walmart at time to get these clothes.
I do like that they have a wide variety of shirts with just about color you can think of and they also have a large tie selection.
I will continue to shop here for shirt, but not pants or suits.

JCP is like it’s the forgotten store of the mall, and in more than one way too. When you walk in you can see how run down the store is. The upstairs is even more desolate, big empty areas and there is also a funny musty odor too.
Not my first choice to shop, but in a pinch it will do.

JCPenney has never been a fashion forward department store and there is nothing wrong with that. My gripe with JCPenney is that the quality of their products has gone downhill.
I used to purchase all of my bedding, bathroom towels, and other household goods from JCPenney. The store offered several reasonable priced dependable brands that I could rely on, but over the years the store has dropped those brands in exchange for cheap, unreliable products.
Many other JCPenney locations have been renovated and feature Sephora make up counters and Seattle’s Best Coffee cafes. This department store in Westshore Plaza has never renovated since I moved to Tampa in 2000 and the store desperately needs a facelift. The women’s dressing rooms smell musty and most of the locks on the doors are broken. The store is always unorganized and in a state of disarray. If the store is holding a sale items are usually not marked clearly.
Most recently I made a purchase on JCPenney’s website and I could not be more displeased with my purchase. The bathroom trash cans I ordered were defective so that neither of the lids would fit on top of the cans and I had to return them. The shower curtain I ordered was also returned. The fabric was really cheap looking. I also ordered sheets for our bed and I was shocked at how cheap and crappy these sheets are. The sheets are supposed to be 700 thread count, but they are super thin and I imagine these sheets will go in the garbage by next year. The only reason I am not returning the sheets is because I already washed them.
The only positive thing I can say about my purchase is that JCPenney did not hassle me on either occasion when I returned these items I recently ordered. In the future I will be purchasing my bedding and other household needs from Macy’s.

Good spot to pick up some business-​like work clothes at a great price on sale. I had overlooked it but found them to have acceptable work pants of the Worthington brand ½ off. The quality is quite decent, definitely better than most stores will offer for that price, so it’s nice to know they have not become negligent about the quality.
As far as the sales associate, they didn’t actually try to sale you anything and pretty much left you to yourself. The dressing room was easy to get to, there was no check-​in or limit what you could take in there for try-​ons.

I like here for the sales. I’m all about sales. However, they have the slowest check out. Been standing in line for a good 10 mins and there is only one person ahead of me

This JCPenney is everything you would expect it to be. The store is neat and the floor plan is well laid out. On the day that I went, their were fantastic sales going on. My husband wanted a particular pair of jeans but could not find the jeans in his size. The clerk kindly called another store and asked them to hold the jeans after she checked on-​line. She went «above and beyond» in assisting us and made our shopping experience top-​notch.

Men’s department has cheap jackets and suits. They looked cheap. I would love every bargin to look like a $ 500 jacket, and cost me $ 150. These were $ 70 jackets that looked like they were $ 70 jackets. Larger sizes looked even worse, and the colors were off.
The service was absolutely abysmal. Now when I go to a place like this I don’t expect the finest service. Its a discount place, and I expect price will dictate the my interaction with salesperson will be limited. The salesman in mens when he did help, it was less helpful than leaving me alone. When I ask for a navy blue blazer don’t show me a beige jacket or a patterned jacket in the wrong size.
Generally when I have come here, service was substandard in other departments.
They do have stuff to buy, and the prices are good.

The other day, I was trying to decide what one word best described JCPenney, and I settled upon: Reliable.
And with that, I have nothing else to add.