Highland Tire

Unbelievable customer service! I drive 90% of the week for work and my car is always a priority. While I was visiting from Philadelphia my tire pressure gauge light popped on and my father recommended I take to Highland Tire. They were helpful, quick and considerate. It seems like I am always getting something done to my car because of how much I drive. So I’ve spent my fair share in services centers. They went above and beyond to ensure my tires were safe. Harry, who was took care of me, even mentioned «I wanted to make sure your tires were safe because of your long drive back to Philadelphia.» I even left with a beautiful carnation! Thank you again for your outstanding service and making me feel like a human!

Super affordable and helpful. Sometimes there can be a long wait, but they’re worth it!

Highland tire does good work, their prices are great and they’re fast and friendly. However, beware if you have valve stem covers on your wheels that you would like to keep, either factory or non, I would just recommend you make sure you still have them when you leave. Overall Highland tire is a great experience, and if something doesn’t go as planned they will work to make it right.

These guys had me in and out in about fifteen minutes. I was traveling and it was so cool to have such prompt service. Highly recommended.

Know what I hate?
I HATE dealing with car stuff. All of it. I always feel like the guys in car repair places take one look at me and see an easy mark. They hear «cha-​ching» in their heads as they chuckle to themselves while they wink knowingly at me and murmer «don’t you worry, sweetheart» and pat me on the shoulder. The thing is, I’m not entirely incognizant about cars, and I am usually aware when I’m being ripped off, patronized or taken advantage of. I also hate when you tell a business what your budget is, and they immediately assume that is your STARTING price, and have no problem completely ignoring the amount you said you wanted to spend.
BUT — that *never* happens at Highland Tire. NEVER. This is possibly THE most woman-​friendly car-​related place I have ever had the pleasure of doing business with. They thoroughly answer all your questions and explain their suggestions. I have been buying tires here for several years now, and I *happily* drive to Tarentum (we live in the North Hills) every time.
It’s not always easy getting everything you need on a budget, and in the current economy, everybody’s either looking for a way to save money or looking for ways to separate you from yours. Highland Tire will try to help if you have budget constraints, and if they don’t have anything that will work within your budget, they will explain the options they do have. If they think what you want to do is not a good idea (like, for example, saving money by keeping tires that really aren’t safe) they will tell you… they’ll SHOW you why they think it’s a bad idea and give you all the options. They don’t immediately try to sell you the fanciest, most expensive product by scaring you with horror stories of what could happen if you don’t take their advice– they are honest and fast, and I have found their prices to be consistently lower than almost any other place I’ve dealt with. Truthfully, price is only a part of the reason I trust them. You can buy «cheap» anywhere, but I feel they are honest, and that is worth the drive AND the rare occasion when their price isn’t the lowest. I NEVER feel taken advantage of, condescended-​to or uncomfortable in any way. There’s a small waiting room with (mostly guy-​friendly) magazines and a tv and some vending machines. I’ve rarely been there long enough to finish a can of soda, though. (did I mention they’re fast?) AND they give you a flower when you check out. :-) Love that.
One day, when the economy turns around and my business is crazy successful, I am coming over here and buying the best tires I can find from these guys. I’m getting SIX of them, so I have two extras, JUST because I like dealing with them so much. They’ve been so helpful over the years, and have saved me SO much money– I can’t wait till I can afford to come here and say «go nuts! Put the spinner rims on too while you’re at it.»
I wish Highland Tire did more than just tires. :-) I HIGHLY recommend them!