Geller Mark L MD Tarzana Endocrine

He did not monitor me correctly. I was having a severe reaction to a medicine. I went and saw him for this issue, told him what was happening, and he told me to go see another doctor. I went to 2 other doctors who could not figure out why I was having this issue. I looked up the medicine I was on, and on every site, clear as day, there was my issue. I called him and he apologized. I am sorry but when it comes to my life and my money and my health. I do not want your apology for being negligent. I want a doctor who knows the side effects of the medicine that he prescribes.

I have been coming to Dr Geller for several years. I’m surprised to read reviews below re issues with returned calls. If you follow the prompts on the answering machine you can leave a message for Korina (sp?) and she generally does call back promptly. Wait times at scheduled appointments are reasonable and I have found Dr Geller himself to be very caring and agree with other comments re blood tests being done without causing bruising. I continue to be a patient despite the fact that he does not accept my Anthem Silver PPO individual insurance (although he does accept Anthem PPO Group Insurance so I wish i could understand why the differential as the blood tests etc are expensive!)

Dr. Geller was a referral. I have called his office 3 times. All three times I was put on hold with NO one ever answering the phone. First two times I was the number one person waiting on the call and the third time I was number two. I think the office is need of a professional /​live reception. I will ask my surgeon for another referral. Sorry Doctor Geller, I do not know you but apparently I will not have a chance to either.

This review is not a reflection on the Doctor but the running of his office. I called to make an appointment and there is no way to get a human being in his office on the phone. I left a message and two days later I got a return call from Korina (not sure of spelling). As I could not pick up my phone when she called (on June 2^nd) I had to leave her a return message on June 3^rd. It is now June 10^th and still no return call.
Either Dr Gellar is not interested in new patients or his staff is lacking in customer service skills as the office should be capable of returning calls or actually pick up the phone when a patient or potential patient calls.
Sad commentary on the running of this office!

The office let me fill out papers knowing that I wasn’t giving SS number. The employee demanded my SS number or MD wouldn’t see me. When asked why he needed the number, she stated that it was used for filing so I asked if they could use only part. She emphatically said no and continued to state that they use the number to sue those who don’t pay their bills. She stared at me rudely and said of course you will say you will pay! This is absolutely disgusting and negative behavior in any MD’s office. You should never give out such private information especially to an office with such accusatory medical staff! Is this a doctor who bills too much?? Does he run unnecessary test that the insurance doesn’t want to pay? These are just a few questions that ran through my head. Doctors are notoriously poor business men and here’s a perfect example. So sorry that you can’t practice medicine without peering into your patients private affairs!

He’s professional and receptive. He has this really professional nurse Amanda; never leaves bruises when she draws blood; not all nurses are good at that; there’s been a couple of times in life where a nurse elsewhere has left bruises; there’s no excuse for that. Amanda is caring and takes her time to do it right. They’re all pretty low key and quiet; it’s a professional office. I feel comfortable going there and I don’t dread it.
As for the poster recommending air fresheners, I don’t. Those are toxic substances that cause allergic reactions in some people (triggering debilitating migraines); the place doesn’t smell at all, I think it looks good. No doctor or surgeon in the LA area ever has large rooms for patients; as we know space is at a premium. Their front office is large. There is one skin doctor in Santa Monica that actually has a fancy office and a large patient office, but I figure it’s because when it comes to your face, that’s what can happen in LA. All the rest of them are small and plain; even with world specialists.

So far so good. The Doctor seems caring and takes his time to answer questions. One star off because the place is a bit run down, bucket of paint and some airfreshners would do the trick.

I was referred to Dr. Mark Geller several years ago– He has always been incredibly thorough-​I have recommend this doctor to friends & family, I have never heard a complaint.

I was a patient of Dr. Geller for many years. When I changed insurance plans with Blue Cross, they did not have him listed as an Internist so I called their office but the office manager was rude and did not want to deal with it. To get rid of me, she told me to find someone to talk to at the insurance company. I did the research and found the person for her to talk to but when I called her back, she blew up at me and accused me of treating her like she was stupid. I was so appalled at her rude behavior I left a message for my doctor to call me. Dr. Geller was so insensitive that he never even bothered to call me back but instead sent me a letter dismissing me as his patient stating I did not follow his advice which was a total lie. Since then I learned from someone else that the same thing happened to them. I would not recommend this office nor this doctor after the way I, as well as other patients, were treated. A doctor’s staff is also important in who you choose as your doctor.