Women’s Medical Group of Tarzana

5 stars because that’s what they deserve in direct proportion to 1) the crappy shopping center 2) the crappy neighborhood 3) it’s a free clinic 4) IT’S A FREE CLINIC. I never had an issue with my appointment times. Luck? Or maybe if you are kind to them they will be kind to you too. Straight up, they can be rude at first. But we got past that. Just don’t be a jerk.
I reached galaxy shattering records of putting-it-off’ingness when it came to my pre-​natal care. I went through my entire first trimester not having seen a single doctor, never playing moving pictures with an ultrasound tech even once. I mean, what’s needed beyond 7 home pregnancy tests right??? Some time into the second trimester I started actually looking into my insurance. It was Aetna HMO, which I grew to hate very much. I couldn’t find anyone to see me! So what’s a desperate chick in the valley to do? Go to planned parenthood 8-​) No wait, this gets better. Planned Parenthood turned me away. LMAO. They said they don’t do this sort of thing, because I was there actually wanting my baby and not a bag of condoms served coldly.
So in the parking lot heading back home wondering if any doctor on earth cared to tell me I was a cool pregnant chick that’s healthy, this woman approached me waving flyers at me speaking Spanish. I figured it was for an Iglesia evening service. Well, she all but pushed me into the doors of this Women’s Clinic and kept saying «free!». While in there, I was definitely the only Asian person. Hell, I was also probably the only person with a high paying job and expensive health insurance too! It’s a free clinic after all. The looks were salty and it was weird. The service at the front desk was also very salty. I was honest and told them hey, I have a great job and insurance, but I can’t seem to get seen anywhere. I told them I’m willing to pay and that I’m not there to take advantage of any systems. They said it was okay, I filled out some paperwork and was seen by a very kind and wonderful nurse practitioner. In case you have the wrong idea, this is a very clean facility with tons of nurse assistants and office girls buzzing back and forth. Everyone speaks perfect English, and there is nothing crappy about the place at all. After the next few visits, they grew warm towards me and I saw how sweet they all actually were. My ability to be seen at this free clinic ended after 90 days due to some technicality. I moved on to finally find a doctor in my HMO network but I will always be fond of the one place that took me in when nobody would see me. It was here that I learned my baby’s gender, got wonderful advice from nurses who were mothers also, was encouraged to follow my instincts as a woman, was comforted through every time blood had to be drawn and I wanted to die instead of see that needle, and lastly it was here that I enjoyed being told I’m such a ‘cute’ pregnant (not fat) LOL. Thank you girls for taking me in; my baby girl was born 9lbs all natural with a midwife and I owe my second trimester of health and confidence to you all.

There was a ROACH in the reception area and they didn’t seem to mind when I pointed it out. Receptionist told me «it’s just an insect, they’re everywhere». I guess she forgot that this is a HEALTH CARE FACILITY! Held to higher standards. Not someone’s kitchen at home. Went for a pap. Immediately left. Don’t let them stick anything in you. Who knows what’s been on it.

The doctor is really nice but the wait time is horrible even with an appointment. I waited for an hour after my appointment and hadn’t been called so I left because I couldn’t wait longer. I was real annoyed because walk ins seems to get seen faster. Get it together clinic! Keep patients updated and stop trying to get everyone to walk in your clinic. (There’s like 2 people outside trying to get every woman they see to come in and get a check up)

ZERO STARS. I initially signed up with this group in order to sign up for medical. I was with them for the first trimester of my pregnancy and half of my second trimester but these women (all but one) were extremely rude! I was afraid to ask these women questions in fear that they would laugh in my face which they did several times! On the day when I told them I was switching doctors and notified them that this would be my last check up with them they took 2 and a half hours to serve me. Then to top it off when I had to come back for my documents that were required in my new doctors office they gave back my forms of release and told me they were to be filled out by my doctor! Moral of my story… the girls in the front are rude as can possibly be, it takes 30 minutes to an hour to be helped, they don’t answer most of your questions, the doctor is ALWAYS in a rush and this place in general is NO WHERE near what expectant mothers deserve to be! We deserve the best and this place is the farthest thing from it.

I do not recommend this clinic. I went in just for birth control (I was already on the pill but moved here and needed a refill). First of all I waited so long and they insisted on testing me for anything and everything and giving me a birth control test and giving me a breast exam. I am a responsible individual with my body and knew I was not at risk and was already up to date on all my exams and tests but they insisted anyway. They told me they would call when my prescription was ready yet never did and instead called and said if I didn’t come immediately they would send it back. They also made me return just to get my test results which were all negative so it was a complete waste of time. In addition just to get my test results they made me take a pregnancy test even though I refused the first time. They just don’t respect your choices here.

I like how simple this place is. Planned parenthood finds it amusing to make us sit in that room for 3 hours. The doctor here is very nice. She treats her patients like she would her daughter… That’s why I’ll keep coming back. As for the staff up front, well they need an attitude adjustment.

i really hate this place, it’s so small & dirty and the people that work there speak broken english & when i called to ask a question about my pregnancy test at the time they where rude. when i first found out i was pregnant they where not helpful at all… !!! so i quickly switched to el brojecto de bario which i like better it’s across the street from this place.

I came here before and had a pretty decent experience, but when it came to my pregnancy, they ended up being very rude and not very helpful after «recommending» me to a hospital that had no clue why I would be recommended there and told me they had no affliction with this clinic. The staff also never allowed me to see or talk to the doctor seeing me when it came to concerns regarding my pregnancy. I despise this place and I’m glad I was able to find a good doctor’s office that was willing to work with me and NOT ignore my concerns. If you’re pregnant, do your research and find a good doctor to take care of you.

I was a 2 – 3 year customer. Due to a personal experience here that should have been handled more professionally, I will not be returning.

I don’t know why I always end up back over here! Maybe because its once a year. But my appointment was at 10:00am and it’s now 11:02am I’ve been waiting for an hour to be seen. This is just insane! I keep on seeing walk ins get taken in. I spoke to a nurse she said it’ll be a few minutes. Wonder how long that’ll take! I don’t recommend coming with kids, since it is a long wait.

I would have gave 0 stars! Horrible service had an appointment for results and walkins got helped in and out before I did what’s the point of having an appointment if you have to wait so long (for results) stupid and crazy wasted an hour in a half then I just walked out and left without my results !! Rude girls at the desk too !!

Initially, I was on my way into Planned Parenthood, 2 doors over. It’s 8am and they weren’t open for another hour… An elderly gypsy on a cell phone spots me from a distance. She power walks towards me, abruptly ending her phone call. She takes me by the hand and walks me into the Women’s Medical Center. In broken English she blesses me, continually smiling and still holding my hand. She walks me to the sign in sheet and tells the nurse in holy tongues of her findings.
The nurse is a pretty young girl who is open to my questions. She verifies that the facility is funded by the government and that there will be no fees for their services. To my surprise, my entire visit was within one hour; The waiting area became considerably occupied as the morning progressed.
It was standard procedure for them to run a urine and blood sample, which is both impressive and appreciated. The nurse who took my blood was very good, she listened to my questions and needs instead of ignoring me or judging me like most medical practices do. Just these simple steps with the pleasure of a clean, maintained facility (with some of the best Halloween decorations I had ever seen) and genuinely caring and kind staff made this a great experience.
It was that easy and I had a prescription for a 3 month supply of birth control, matching that of the one I was already taking and an appointment card for a follow up and a pap one week later.
I owe it all to the gypsy.

I didn’t realize the Planned Parenthood in the same strip mall had limited walk in hours, so I checked this place out. Very efficient and professional, bilingual staff, sliiiiiiightly shabbier than a Planned Parenthood normally is but nothing unclean or shady. Big waiting room, plenty of girls working the front desk and I waited less than an hour.
If you go for birth control they take a blood sample no matter what — which honestly I kind of like because you can’t chicken out and put it off. The nurse was AWESOME and fast — no stabbing. Waited a little longer than normal for the RN, but honestly I’ve waited longer at private practices before. She was very pleasant and efficient, asked all the right questions. They don’t hand you the medication right there like PP, but they give you a prescription and access card and tell you where to take it. A good experience all in all.