Boynton Property Management

They are the worst property management you’ve ever experience! Please read Melissa P’s review because we experience all those on our moved out! If you didn’t have a choice, please itemize all that you see in your first walk through. From dust on top of the cabinets, little stains from walls, cabinets, Windows, blinds, outside fixtures, and garages. I MEAN ANYTHING!
They will find anything to charges you and return little of your deposit.
My experience with Bill Boynton, he assured me when we went to view the property that the backyard was going to be landscape before we moved in. Then, he keep pushing us to signed the lease rigth away with a rental insurance of 500,000. We did! Then when we moved in, but the backyard wasn’t even done, so I keep asking and asking but he kept ignoring and making excuses! Now that I am trying to ask for a rentals credit because it was never done in the period of my 1 year lease. He gave me that it was excluded due to section 43 of the lease agreement. Bill purposely did not included the backyard on the lease agreement. So at the beginning, Bill already planned this. So it was FALSE ADVERTISEMENT!
THE BOYNTON PROPERTY MANAGEMENT, THEY ARE A CROOKED AND BAD! Stay away from them! Keep your sanity!

Having the Boynton’s as your landlord is a roller coaster and I wouldn’t recommend them if you’re the RENTER but I’m sure if you’re the OWNER you’ll be thrilled with them.
We didn’t have any problems with them — other than their slow response time to nearly every request — during the two years we rented from them. However, the move out process was a nightmare and it went on for nearly two months. While *I* would like to list all my grievances here, I’m not sure it would be that helpful to future renters. But here are some things I think would be helpful:
1. Don’t interpret their positive attitudes to mean that everything is okay. Their primary job is to protect their property owners as THEY are the ones who pay the Boyntons. If it’s a cost, it’s on you — its never on them.
2. Take pictures of EVERYTHING that is not PERFECT during the first 10 days of living there. Then insist that Bill verify all of it and add it to the move-​in walkthrough paperwork. When you move out, he’ll expect the property to look like new even if it’s 20 years old. Discolorations on kitchen shelves is a ding. Scratches to the porcelain sink is a ding. Mineral deposits from hard water is a ding. So if you see it within 10 days — REPORT IT.
3. INSIST on a preliminary walkthrough after having the move out services performed but BEFORE you move out and INSIST on specifics. Going off the simple statement of «Its not clean enough» will backfire if you just reclean the property. This place expects you to wipe off the tops of lightbulbs. They expect you to use a rotary tool to remove stains on fixtures. Anything you would think to be wear and tear is not. Time and again their excuse was, «If it can be cleaned, it’s not wear and tear»
4. Use only the vendors they suggest, because they don’t ask questions about the work when their vendors are used. He didn’t look twice at the carpet when we told him we used their suggested company. As soon as he knew we didn’t use his suggested home cleaner it was a white glove inspection.
5. Consider just walking away after moving out your stuff! It might be cheaper :(Between the house cleaner, carpet cleaner, patching the walls, repainting the walls, and all the labor involved with trying to make the property look good — we spent well over $ 1,000 and they STILL kept 65% of our deposit (again, more than $ 1,000 — so $ 2K total after living in a house for 2 years). We probably could have walked away for the same if not less, without all the stress and hassle.

I recruited the Boyntons to KW when I was the team leader there several years ago. I helped them rebuild their property management business and supported them through some very difficult times with their former employing broker. So it was natural for me to contact them when my ex and I sold our home and I needed to find a rental. All went well until a year went by and I had to move (the owner decided to sell). Bill nit-​picked every speck of dust during the move-​out inspection, even going so far as to point out the dust on the outside light fixtures. (Really? The OUTSIDE light fixtures?!) When I got the final statement, I had been charged several fees for cleaning and «miscellaneous» but received no proof — no invoices and no receipts. NO accountability.
The second home I lived in was also managed by the Boyntons. (I’m a glutton for punishment, what can I say?) This time, during the move-​in inspection I was very careful to note every item that might be questioned (Bill glosses over that part of his business. Go figure). Unfortunately, a job change necessitated my breaking the lease. Sure enough, when I received my final statement and return of deposit, I was charged $ 750 for «placement services.» Interestingly, this time they sent copies of invoices or receipts, yet this was the only fee on the statement for which there was NOT a receipt or invoice. When I called Bill and questioned this outlandish fee, he informed me that they charge the property owner ½ month’s rent each time they «find» a tenant and since I broke the lease, I got to pay the fee. Bullsh**! First of all, can you imagine how much revenue you’d lose if, as the landlord/​owner, you had to fork over half a month’s rent to your PM every time a tenant moved in?! No way. And the person they «found» as a tenant works in the escrow office down the hall from them. It took a nanosecond to secure her as a tenant and the owner lost not one day of rent. I left the home in better condition that when I moved in. All I can say is, «Really? This is how you treat a loyal customer and how you repay the kindness and support that you received from me?»
Expensive lesson learned. I will NEVER do business with the Boyntons again and will encourage everyone in and around the Temecula/​Murrieta area to steer clear of them. And if you DO choose to do business with them, walk out of the room backward.

This is so laughable, but FYI: To add insult to injury, it took the Boynton’s 3 weeks to cash the $ 500.00 check we sent them as a «mandatory cancellation fee». 3 WEEKS. 3 weeks to cash a check. We wrote the check on Sept 22^nd, and it was not cashed until October 14^th. When we called to ask them if they had received the check, we were told «it would be deposited this week». Whatever. After this conversation, it still wasn’t until the following week that the check finally cleared.
If you recall, we hired them for 3 WEEKS before deciding they simply weren’t doing their job to get our home rented. They didn’t do much of anything in the 3 weeks we were with them. I guess that’s their magic number for getting anything done. But don’t hold your breathe… because it’ll take them 3 weeks.
Glad it’s finally over. Closure.