DOUGLAS S CARRASCO MD

Dr Carrasco is an amazing Dr. He takes time in finding out what is behind the visit. Yes the wait time is long. I actually get on the table and take a short nap!
You will not find a more compassionate Dr.

I’ve been a patient of Dr. Carrasco for a few years now, and it amazes me how his office only has negative reviews on here. I guess people have time to write about all the negative things instead of the positive things of the Dr and his staff but I guess that’s most people these days. So im going to tell you the pro’s and con’s. This is a very busy office. Yes it can be very hard to get them on the phone and you maybe on hold for a long time which can be frustrating. But I’ve also been in their office many times and see how busy they are. Their phone never stop on top on what’s going on in the office. The girls in the office are nice, polite, professional, helpful and always have smiles on their face. I’ve never had a problem with them or getting what I need from the office. Also yes you do have a wait an hour to an hour & a half to see Dr Carraso but it is very worth the wait! He is a rare Dr these days. Most Dr’s have you in and out in minutes but not Dr. Carrasco. He takes his time, explains anything you don’t understand and goes looking for things he doesn’t need to. I TRUST him!
I hope this helped everyone. There are good and bad in everything.

If there was a way to rate this person lower I would. Scheduling impossible… They never answer the phone. He cares very little about his patients. Ive set numerous appointments and all of them the Dr was completely unprepared and incompetent. He does not listen and explains nothing. I waisted a year trying to receive proper care giving him chance after chance. Every time i scheduled an appointment to review my results i would show up and 3 times in a row he brought me in to tell me he was awaiting results. Who does that? His staff constantly dropps the ball on setting up appointments. I switched Drs and requested records from Dr Carrasco 1 month ago… still nothing!

I just changed out of this primary care provider. I could not take this practice for another day, after over two years of persistent frustration. He is not engaged. His office is not engaged. It seems that everything that can go wrong, does go wrong. Although assured of a calls for follow-​up on such routine things as lab results, not once has his office followed through. Each time we have had to call back to request our information. A typical response after waiting a month or more for lab results is «We were just about to call you today!» Dr. Carrasco, in all sincerity, seems to be in the wrong line of work. His support staff seems asleep at the wheel.

I wish I could give negative stars !! Went in today for a physical and waited 2 hours to be seen !!! Another hour later finally walked out of this place. Never ever again !!!

I had been to see this doctor once to establish new patient status. Had to book appointment weeks in advance. I am diabetic with neuropathy and reduced kidney function. Visit went fine… nothing to write home about. But then when I tried to see the doctor again because I had a blister on my heel that was getting infected and my leg was swollen, I called to make an appointment on an urgent basis. I spoke with a lady who spoke broken English. I told her I had an infected blister. She repeated, «you have infected blood?». I told her no, I am a diabetic and I have an infected blister. She put me on hold and came back to tell me that there was no way the doctor could see me on an urgent basis and that I should go to Urgent Care. I asked her which Urgent Care does the doctor recommend in the area and she told me she doesn’t know… whicherver one I choose. I am so sick and tired of hearing that the good doctors are always busy. So I need to go to a quack to receive decent medical care? Why does a patient with «real» issues (i.e. not just a cold or flu) have to go to urgent care and tell their whole medical history over to a stranger and reinvent the wheel every time?

It took me seven weeks to see the Dr. Carrasco for the first time which I chalked up to being a first-​time patient. I came to realize that even as an existing patient, it took a month and a half to get a follow up appointment. I saw the doctor twice (five minutes at a time) so I can’t comment much on his manner, but he had never heard of my disorder (dystonia) and his solution was to print out two pages off a web site, give me the pages and prescribe a medication that did nothing.
He referred me to a neurologist who, after doing some research, has a patient rating of one star out of four. A few weeks later, no word from either office, I called the neurologist and they said they had not received the referral. I had to call the primary care’s office, who started pointing fingers, and asked them to fax the referral before I could call the neurologist back and make an appointment (more than a month away from that point).
In disgust, I finally called the PC office, cancelled all appointments, chanced my PCP with my insurance and set up a new patient appointment with a highly-​rated doctor (much further away) in a fraction of the time.
I would recommend Conrad Murray before I would recommend Dr. Carrasco.