SDL Real Estate & Property Management

It was a pleasure working with SDL, speaking from a tenant perspective and also as a home buyer. Moving from the Midwest to California, we initially rented a home for 2 years with SDL, and then worked with Kathy and Cynthia, their real estate agents, to purchase a home in our neighborhood. As tenants, whenever we needed to get something fixed in the house, they were prompt in sending a handyman, and we could submit our maintenance requests through their website. It was also very helpful to be able use their moving truck, «Big Bertha,» when we were moving. If we ever had any questions, Kathy, Cynthia, Dave, and the whole team would be available to address our concerns. From the initial process of renting a home, to the final walk through with Dave, to purchasing a home with Kathy and Cynthia, their customer service was excellent! We highly recommend working with them as a tenant and as a home buyer.

THEY DONT RETURN CALLS! I have called 4 times and each time left messages on Andrea’s voicemail regarding information on a property to see if it was available and to set an appointment to go look at it. Never returned my call. I won’t be using them now!

My experiences with SDL have been poor, the owner and his wife run the business they promise the sky but don’t deliver. I constantly had to wait over 10 – 12 days to get my rental proceeds. Danny the owner acts as if he is genuinely interested in helping the property owners but can’t be relied upon to complete his self imposed expectations. It’s sad to have such high expectations that fall flat. I’m personally not happy specially after we made it so easy for them.

Lets face it. Moving SUCKS! What can make it easy or a pain in the butt is finding a place you like and hoping to God that who you rent from isn’t a tyrant or a penny pincher. This being said I loved my experience with SDL.
Prior to them I’d had several property management companies as I’ve relocated several times in my adult life. Some were good but there are a few horror stories mixed in too.
No horror stories with SDL! The move in process was extremely painless and went smoothly. There were a couple very minor flaws with the property as you’d expect with any rental but they were noted by the agent so I wouldn’t be held responsible for them upon move out. They even spotted one I missed! (not always the case with past companies). Over the course of my occupancy I had an issue with a light fixture that went bad and it was addressed and replaced within 24 hours. Other than that I had no problems or concerns… they made things really easy and rented me a great place! I wish I was still there but sadly work dictated that I move yet again!
Move out was almost as easy as move in. except I had to clean. (I hate cleaning) I must have done a good job because I wasn’t dinged on my deposit at all! Seems there’s always a trumped up charge for something they found «dirty» or «damaged» after you have your walk through and SURPRISE. you got ¼ of your deposit retained. Not this time… the final walk through was thorough and fair and no hidden surprises later! If I move back into the area then they’re my first call!!!

After renting from a company where the homeowner was clearly a slumlord, SDL is a welcome relieve. I signed a lease for my beautifully well maintained home in January. Since that time, every maintenance call has been answered in a timely manner. I am Unilocaling because they are consistent about answering maintenance calls and a quick resolution. Today, I went online to report a problem and in less than an hour, I was contacted by maintenance and my repair was made immediately.
This is my third home rental in Murrieta and I am very happy with the attention to maintenance and repairs SDL provides for the their property renters.