S’more Play

UPDATE ON PREVIOUS 1 STAR REVIEW FROM EARLIER TODAY
i had complained earlier on lack of service and not getting any response back for 2 weeks but I just heard from a sales representative earlier tonite and Kasia is amazing. Shes super sweet and informative. She gave a very thorough explanation of all their services and products. Their prices while not cheap are worth the services provided. I cant wait to have them at my wedding! I left one star out until after the actual wedding day so I can give a fair review on the whole experience. Though I have no doubt that I will be more than satisfied with their services the day of=)
Thanks Kasia!

Absolute great company! 10 days before my wedding, I was scammed by another photobooth company and I explained my predicament to the owner of the company (forgot his name, but he was great) and he listened to me and found a way to help my husband and I out. I was so grateful for them, especially since our wedding was a week away and I’m sure no other photobooths would have been available… but he found a way to help us! PLUS, he gave us a discount because of our situation. I almost started crying because the photobooth company I booked pretty much robbed us $ 400! Although this wasn’t S’more Plays fault by any means, they wanted to make sure we were taken care of. That is just above and beyond awesome customer service :) the woman who was there on the night of our event (sorry I forgot her name too!) was super friendly and personable! Our guests had a great time and the pictures were awesome! Thank you s’more play for your amazing service on such a late notice! You truly made our special wedding day that more special

I booked the smore’s & hot cocoa bar for my fallbrook wedding on 5÷31÷15 for 2 hrs in the evening time. It was a perfect amount of time for my 140 guests, and I could not have been more happier with how well it turned out. It was a total hit at the wedding especially for the handful of children I had attending. All of my guests are still talking about how awesome and cool the smores bar was.
Everyone really enjoyed making smores and drinking hot chocolate on the courtyard patio under the twinkle lights. If you have an indoor wedding reception, this is a really great way to open up your venue as well and utilize the beautiful outside patio space.

S’mores Play
Pros: Two prints with 4 pictures, Color/​Black & White prints, photo booth attendant, reasonable price.
Cons: Limited setup and tear down times (you pay more to not have them set up during your wedding), Multiple computer/​photo issues, long delay for pictures in digital form.
December 13^th, 2014 I had my wedding with 160 guests. I chose this photo booth company because it was reasonably priced for the amenities that were offered. Unlimited photos with two prints for each photo shoot. A free memory book for guest to put the extra picture slide if they wished to. There were multiple props for the guest to use along with a unique background for the pictures. The guest were also allowed to choose between black and white or color prints. There was an attendant present to help the guest with any questions or technical difficulties with the machine. S’mores Play was responsive to all my initial emails and questions and this led me to believe this would be the right company for the right value.
The performance of this company was different the day of the wedding. The photo booth and the attendant showed up late and were not set up until 30 minutes after the original start time. The photo booth is only rented for 4 hours so we’d already lost ¹⁄₈ of our time. The camera is positioned very high in the booth and the chairs they provide are low;taking pictures in the seated position only your head shows. The last and most frustrating issue was the photo booth stopped working due to technical difficulties for over 30 minutes making us loose an additional ¹⁄₈ of our time but causing the guest to never migrate back for photos. The attendant did not seem to think these issues were that inconvenient, in fact he shut the booth down a few minutes early because as he reasoned to me; «no one seems to want to take anymore pictures.» This was not an additional issue to think/​worry about on our wedding day.
Overall, my experience with the S’mores Play was negative; my wedding guest had a great time and we have a few goofy photo booth photos to prove it; but that doesn’t negate the problems I experienced.
My first complaint to S’mores Play after the wedding was answered with their statement that they were sorry for the unfortunate experience I had and would agree to my refund of ¼ of total cost. I was pleased this was resolved without additional time and headache.

We booked S’more Play for the s’more station for three hours and I couldn’t be any more happy with their service! The worker went above and beyond for my party! Not only did he have his station set up beautifully (just like their pictures!), but he was also super helpful to me with setting up the party like putting things away, cleaning up trash, and refilling drinks and food! Even my husband who didn’t know which company he was working for noticed his helpfulness too! I didn’t expect for any of this, but I am so thankful that he was there and that he was also so sweet and nice about it! He was genuinely such a great guy!
So moving onto the s’more station, it was a huge hit! All the young kids at the party loved them. I loved how the worker was nearby the station to monitor the people throughout the entire time. That made me feel really at ease knowing that he was there while I was running around and taking care of business throughout the night.
I totally recommend them! Their staff and service will make your party feel over the top!

We used S’more Play for our winery wedding in Temecula on 10÷18÷14. For some random reason, it has been my dream to have a s’mores bar at my wedding. We also happened to be looking for a photobooth, so since you can get both at a discounted rate, we booked them!
I give the s’mores booth a definite 5 stars, if not more. It was probably the biggest hit at our wedding! We paid for the middle package, but they also surprised us with Reeses Peanut Butter Cups, which of course is a crowd pleaser. The actual set-​up itself looks really nice, and the staff was friendly. The middle package is a great deal — 3 hours is a great length of time! The photobooth was staffed with a super friendly woman, and the props were great.
The quality of the photobooth was not the greatest, because it was hard to get groups in the shot and the camera was backwards (so if you move to the left, you move to the right on the screen). Hopefully they can fix that small thing, and then the company would be gold! (I’d also recommend a step stool available for groups in the booth, or maybe it was just how ours was set-​up).
Overall I would DEFINITELY recommend this company! Very friendly and accommodating, with good communication on email also! Thank you S’more Play for making my s’mores dreams come true!

We used S’more Play through Wedgewood at the Orchard in Menifee.
We had a 5 hour package with custom photo strips that had our names and wedding date. It was a large booth with many props. The main reason we picked this vendor was because they had video capabilities, and we were really excited about that. No other photobooth we looked at had that capability.
They make two sets of every strip and mounted them in a book right there for people to sign for us. I never got any type of disc or access to any online gallery so I don’t know about that or what happened, but we took the book home right from the wedding.
It also seemed that no one used the video feature, which we are really disappointed with, since that is the main reason we chose them. Not sure if they didn’t make our guests aware or what happened. I also with they announced themselves more as it seems only a small percentage of our guests used the photobooth.