Valley Obgyn Medical Group Inc

(looks like no matter where, they provide bad costumer service, Hemet office, Menifee office, etc…, All the reviews are being posted on Unilocal under the Hemet location) Well, I guess I should read the reviews before I wasted my time. I called the Menifee office today Dec 16^th at 10am. I’m first time patient trying to make a first time appointment. First try: Receptionist: Hi, I have a patient ahead of you can you please hold?. Me: k… On hold on the phone for 11 min and then automatically I was transfered to a voice mail machine. Second try: the receptionist: Can you please hold? Me: Uh… well, I was already on hold for 11min and you guys transfered me to a voice mail. The receptionist: Uh nope, we didn’t transfered you to any voice mail, can you please hold?. Me: k… I decided to start driving from wildomar to Menifee while I was on hold. I arrived to their office with my phone with the speakers on. I saw the receptionist doing something on her computer. Not on the phone with a costumer, not talking at that moment with any costumer. (By that time was almost 20 min waiting on my phone to get a hold of the receptionist). Right away the receptionist recognize the music coming out of my phone and said «you are calling to this office» with a small laugh expression on her face. Really?
Their staff care less about costumer service, and for what a read in the other reviews, I guess their doctors don’t care neither if they still having that staff there.