I had the burnt ends and the sausage. both were very good. Loved them. Then i ordered my meal. Asked for Wet Brisket and they did not know what I was talking about. So i got more burnt ends and lean brisket along with some ribs. I asked the server what ribs were the best. She named one so i said cool. Well the lean brisket was so dry and the ribs were tough. So not that impress with the place. Burnt ends good. the rest was not.
Mel L.
Place rating: 5 Glendale, AZ
Fantastic smokehouse BBQ! Big portions, delicious meats, fresh baked bread, live music on the weekends — a fun place to spend with family and friends. Not to mention I’m a huge fan of any place that serves drinks in mason or ball jars. Sit in the bar and watch the game or hang your hat and sit in the diner on the seriously comfortable booths. Buy some BBQ to take home on your way home.
Julie O.
Place rating: 2 Washington, DC
I’ve visited multiple times and each time is about the same. The biscuits are delicious. The service is VERY slow. Last time I was here, it was 3 adults, one child, one infant. We all ordered pulled pork sandwiches, fried pickles, and mac and cheese. Mac and cheese and one sandwich came out about 30 minutes after ordering. The other two didn’t come out until about 20 minutes later! Waiter/manager comped one of the sandwiches, which was a nod to customer service. Sandwich is ok. I’ve had better at Famous Daves or Honey Bears. I saw a man at a table near us, light up a vape and I didn’t think smoking was allowed inside restaurants. Since we had a child and an infant, we asked the waiter to ask the man to put out the vape. He did so without question. Not my top choice or even my second choice for BBQ in the area.
JP C.
Place rating: 4 Mesa, AZ
Fun location, huge portions, and a Tootsie Roll pop to top off the meal. I debated 3 or 4 stars for Lucille’s. I had settled on 3.5 stars and was trying to decide whether to round up or down. Although I had initially decided to go with 3 stars simply as a matter of the pricing(it’s on the pricey side, despite portion sizes), I went with rounding up for a couple of reasons: First, I have a lot of good memories of dining here. I have eaten here several times, and every time I have, it’s been with my family. My brother gets excited about coming to this place, and I always enjoy myself when I’m here. Second, there are Tootsie Roll Pops as the after-dinner treat sitting near the hostess stand. I’m a bit of a sucker for Tootsie Roll Pops, so maybe this is a bit of a biased review. That said, I’ll do my best to describe my experiences here. The location is a lot of fun. There are a number of rooms to the place, and it goes on for a while. There are some enclosed patio areas that make you feel a little like you’re dining on the patio of a house. There is actual outdoor seating as well, and they enclose it with some heaters when it cools off during the winter. There is a bar with TVs, so it’s good for watching sports events. And there are a bunch of posters and other little trinkets up on the wall to give it some character. If nothing else, there are a few conversation starters in the place. The service has always been decent. There is usually a bit of a wait on busy nights, but they will take your number and text you when it’s your turn, so you can wander around Tempe Marketplace a bit while you’re waiting. The service is generally attentive, friendly, and knowledgeable. It can sometimes take a while to get your food here, especially when it’s busy. I think we may have waited for close to 30 minutes the last time I was here after ordering. But then again, I didn’t look at my watch, so this is just a guess based on how hungry I was. While you wait for the entrée, they bring out some delicious biscuits with honey butter. This is a great little(or not so little) snack while you’re waiting for the main show. I could probably make a meal out of these things alone, but I try to resist eating too much of them before I get my food. There are a number of good appetizers as well. I’ve had the fried okra and a few other items – all good. But this last time, we had the BBQ chips, and I must say that I really enjoyed them. I am not normally a big potato chips fan, but these were freshly made and delicious! They come out with some Ranch for dipping, but they’re good to me just plain. Finally, the entrees. These are all big servings, so be prepared to eat. While they have a number of BBQ options(all pretty decent, with lots of side options – they pass the brisket test for me, and that’s my favorite BBQ option), I’d suggest going for some of the Southern specialties. The fried chicken and mashed potatoes are particularly good. The catfish, both in fried and blackened form, is a great choice as well. I’ve tried a number of the entrees here, and I haven’t gone wrong yet. The food isn’t fantastic, but it’s pretty solid. Honorable mention: The teas they serve here are quite delicious. Both the peace and watermelon iced teas are really refreshing, and I’m not typically a fan of iced tea. I’ll keep coming back, but not on a regular basis because of the price. It’s an experience here.
Cara W.
Place rating: 1 Scottsdale, AZ
Don’t bother, save your money and spend it elsewhere. The bread was disgusting, dry, and devoid of flavor, the«apple butter» tasted more like cinnamon paste, the meat was dry, and the BBQ sauce tasted like they bought the Masterpiece brand at the store.
Cherise A.
Place rating: 4 Chandler, AZ
This is a special treat place for my BF and I(due to it being not too healthy) but man is it good and smothered in whatever sauce you like. Different types of BBQ sauce line each table. My favorite is the biscuits that come with every order, they are the best around!
Meagan B.
Place rating: 4 Chandler, AZ
MMM … Yeup, you best believe I can get rocked with the BBQ at Lucille’s! Oh, sure, there’ll be a lot of reviews here pointing out it’s chain-ness, the cheesy décor, etc. yet when you’re at Tempe Marketplace, this is an excellent dining option. I’m still sad they pulled the Carolina Style Pulled Pork from the menu. As much as I hate to pay $ 5 for a freaking strawberry lemonade, I get it just about every.freaking.time. It is that good! The biscuits with apple butter are heavenly. My last trip in, Dude and I split the two meat combo: Pulled Pork and Tri Tip, mashed potatoes and mac and cheese for our two sides. The pulled pork was just alright, kind of tough. The tri tip though? Phenomenal. Sauce it up for a good time. Mac and cheese is sinfully delicious. Heck, I’d drop in for just a bowl of that stuff. The server claimed there is bacon in it; however, I wasn’t able to detect any. Friendly service, BBQ comfort food. .. Just bring your stretchy pants, ’cause you’re going to need them.
Ian L.
Place rating: 5 Carbondale, IL
I’m not nuts about barbecue but I’m on vacation and it was the family’s pick. The food was fine, everyone liked it etc etc. BUT the real reason for this review is the service. We had one of the best waitresses I have ever had in my life. I wish I’d gotten her name because I want everyone to know how amazing she was. We had a table of nine and she remembered EXACTLY who ordered what and when to refill drinks and she was just so pleasant and professional.
Mario M.
Place rating: 5 Phoenix, AZ
Awesome«comfort» food place! Kenneth is a very good server and took care of us! Great experience as usual! The blackened catfish was amazing but the fried green tomatoes are almost as good as I remembered them from the first time I had them in New Orleans! Did I mention the peach cobbler!?! Yum! PS, on 12⁄26 I came back to the restaurant again, and again ordered a blackened catfish. I asked for cocktail sauce and was told they didn’t have any. When I asked if they could make it, the server was kind enough to ask a manager who not only did she make it but also delivered it. Kudos to Sara the manager for her great customer service skills!
Steve R.
Place rating: 4 Tempe, AZ
Great service experience, decent food, but a little bit pricey for BBQ. We were greeted as soon as we walked in and sat at a booth within a minute or two. The smoked brisket was good, but a little fatty for me. My wife had the Mardi Gras chicken which I think I will get next time. It was excellent fresh, but also really good as leftovers the next day. I also noticed from where we were sitting that the server greeted some customers as they came in and sat them when the hostess was occupied with other customers. Good to see teamwork on the service side.
Angela C.
Place rating: 4 Mesa, AZ
The brisket and rib tips are all i have had, both both were great after I sauced them. They have a great happy hour till 7 and $ 4 wells and Jim Beam is there well whisky! The happy hour app specials are very good, and especially enjoyable while listening to some live blues band on a Saturday night. I love the Southern atmosphere and the porch area they have a bit past the bar. Oh, and their apple biscuits are amazing. With some whipped butter, they are basically a dessert. My only recommendation will be to make sure you have a wheelchair to be rolled out in since you’ll be eating up some very hearty bbq!
Cliff S.
Place rating: 2 Phoenix, AZ
Recent visit was disappointing. Mardi Gras Chicken was drenched in seasoning and overpowering. Manager quickly resolved the problem and prevented others from having the same experience.
Jude M.
Place rating: 4 Phoenix, AZ
I really like coming to this place for the beef ribs. If you are a big eater and want something filling, get the 7 bone order of beef ribs and you won’t be disappointed. They seem to come very well done so this time I asked for them«not so dark» and they came out perfect. I did have one rib bone with very little meat and the waiter took care of it for me. The manager ended up bringing it to our table and asked us if we needed anything else. Oh and you can’t beat the biscuits and butter.
Brent K.
Place rating: 2 Phoenix, AZ
15 dollars for a brisket sandwhich… i hate to be negative but it was super dry even with the sauce i put on… so was the pulled pork. I literally had to drink water with every bite. the flavor was good but u have to chug water to get the cardboard like texture down your throat. Its just basically tasted like it was sitting in a bin all day and put on a roll. 2 stars because the sweet potato fries were amazing. I dont think i would have been so disappointed if it didnt cost so much but when ur paying 15 dollars for roughly 5 ounces of DRY brisket its annoying really, you feel ripped off and feel like they just dont care about the quality of the food that theyre putting out. I love good food and dont mind paying for it. But this was not good food. Ill never come back here unfortunately… if you are rich and dont mind paying high prices for low tier food this place is for u. If not stick to a 5 dollar footlongs. Management needs to do some quality control with their meats. tastes like it was days old. Please fix this
Dawn B.
Place rating: 4 Mesa, AZ
I’m not a fan of barbecue. Eating large slabs of meat with a garnish of cole slaw doesn’t have much appeal for me. Don’t get me wrong, I love my protein, but a well executed salad is more up my alley. The partner wanted the sampler so I gave in and shared it with him. I didn’t care for the ribs and brisket, but the barbecue chicken was by far one of the best barbecue chickens I’ve ever had. It was moist and went well with my adult lemonade. The most surprising part of my adventure in meat land was the service. It was really great! I didn’t catch his name but he was full of recommendations, honest with his feedback and he even brought a small bowl of cherries for my niece who only wanted cherries and nothing off the dessert menu.
Jasmine C.
Place rating: 3 Phoenix, AZ
Had a good experience but don’t think I would be back. I love Little Miss BBQ and Rudy’s way way more. The service was very friendly and efficient. The biscuits with apple butter were yummy. LOVED the watermelon iced tea. I think that was my favorite part of the whole experience. Had the tri tip dinner with garlic mashed potatoes and coleslaw. The tri tip was not the best I’d ever had. I was actually a bit disappointed. The garlic mashed potatoes were so incredibly garlicy that I had to dip each bit into BBQ sauce to mask some of the strong garlic flavor. It was fun to taste all the sauces though and enjoyed them all. After that the coleslaw had zero flavor, none! To full for dessert.
Daren C.
Place rating: 4 Phoenix, AZ
Simple and good. We had a app of burned brisket ends and nachos. We loved them both and our server was cute, attentive and friendly.
Camille L.
Place rating: 5 Mesa, AZ
This Lucilles is one of our favorite places. By favorite I mean we come here every single weekend. We’re both huge gym goers and eat here as our cheat meal. Let me tell you, it’s an epic cheat meal. We’ve mastered our order by now so I’ll break it down for you. I’m vegetarian(I know a vegetarian loving a bbq place but bear with me) so I get the garden burger. I replace the grilled onions with the onion straws and get a side of ranch and sweet potato fries. The burger is perfect this way. It’s not meant to taste like meant fyi. The sweet potato fries are the best I’ve ever had. A lot of times, sweet potato fries can get soggy and that has never happened here. It’s a delicate balance between soggy and crispy. These nail it. My fiancé gets the roasted half chicken with a side of macaroni and a baked potato. The baked potato is always perfectly cooked, never dry. The chicken is juicy and super savory. It has a smoked flavor that is incomparable to anything else. Smoked meat is one of their specialties and it shows. The mac and cheese has a fresh layer of cheese on top. It’s incredibly rich and creamy. We like to dip it in ranch, no surprise there. Their house sauce is delish too! Oh! I almost forgot the biscuits! They give you complimentary biscuits. They are warm, crumbly and dusted with sugar. They give you a side of cinnamon butter. We also get a honey with the biscuits. It’s a hassle sometimes to get but it’s a necessity. Seriously you need the honey. Please trust me on this. As for the service, with the description I just gave… who cares. But in all seriousness, the service is good. Not great but good. They get really busy and sometimes they forget our excessive ranch or our honey. They operate as a team so you can grab anyone in black. Funny enough, the first time we didn’t like the food but we gave it another shot and fell in love. Oh and a live band on saturday. Sooooo get your butt to Lucilles and get yourself a food baby.
Anne C.
Place rating: 4 San Diego, CA
Without planning, Lucilles has ended up being a place we go to every time we are in town… Located right in Tempe Marketplace, it’s a huge restaurant, we different themed dining areas. They are great for large groups. Service here each time has been friendly. Our beverages(in HUGE mason jars) and food(huge portions), all brought to us within good time frames… You get complimentary biscuits that come warm in a basket with their Apple butter, a good way to start! Last night, I ordered one of their platters(chicken + 2 other meats + 2 sides). The chicken and brisket was tender, no knife needed. But the tri tip ends were just a bit tough in comparison, so I didn’t eat much of that… Corn was standard… I also got their peanut slaw, it was a greasy because of its oil/vinegar base. I wasn’t a huge fan, but it’s all in preference. Their cornbread with lots of honey and butter though, yummy! I tried a piece of their baby back ribs off my husband’s plate, pretty good too… Everything was lathered in BBQ sauce. And like said earlier, huge portions, between hubby and I, we probably took home 5 lbs worth of leftovers! So in conclusion, maybe not the highest quality BBQ, but this place is a fun spot to eat at. Food and ambience is good. You can also walk around after, which is what we have been doing… I also have to mention the huge basket of tootsie pops at the take out counter in the front, cute… And the fact that we were given warm wet hand towels after our meal. Nice details… Ps, I see a lot of reviews complaining that this place is too expensive… I guess coming from out of town where this is the normal price range, I didn’t really notice! And also, for the third time, portions of enormous!
Wei Y.
Place rating: 2 Champaign, IL
Came here for lunch. I ordered the southern fried chicken and split it with a friend. To my surprise, it’s BONELESS! Utterly unacceptable. The only thing going for it was the mashed potatoes and the boneless chicken was moist. The side veggies were too salty. Mediocre at best, and did I mention everything’s super expensive? If u want good bbq, go to little miss! I would not come back unless I have to.