Polish Me Pretty Nail Bar

THIS IS THE WORST CUSTOMER SERVICE THEY WOULD NOT ALLOW ME TO TALK TO THE LADY THAT DID MY NAILS WHAT ARE THEY COMMUNIST THEY SAID IF WE SIGNED UP AND GET 10 DOLLARS OFF ON OUR FIRST VISIT NOW NO ONE EVER HURD OF THAT BEFORE I WENT WITH A FIREND AND THEY WOULD NOT EVEN TALK TO HER. THEY WERE RUDE AND DISRESPECTFUL THEN THEY WANTED TO CHARGE ME FOR A FILL MORE THAN I PAID FOR THE FULL SET. I DO NOT RECOMMEND THEY THE LADY THAT OWN THE PLACE WAS THE RUDEST.

This is the best nail place I have ever been to! I get a shellac manicure and it never chips! My manicures last up to three weeks. Everyone is so kind and friendly. The place is clean. They have more colors than any other nail salons I have been too. I recommend them to everyone!

I have been going to this nail salon for almost two years. I usually always have an amazing experience. I feel comfortable walking in instead of making appointments because mostly all of the techs are great. Not today. Tameka did my nails and not only was she rude but did an awful job. Not sure I’ll be back.

Made an appointment to get my hard gel (stronger and thicker than regular gel) removed and get acrylic put on. I thought my appointment was at 11:30 but when I got there they told me it was on the books for 11. Miscommunication happens and either the receptionist or I could be at fault but I had nothing else to do so I didn’t mind waiting until they could get me in so I waited.
During the removal of the hard gel, my cuticles were cut with the e-​file multiple times. Once the acrylic was applied, the nail tech was shaping them with a regular file and cut my finger until it bled (incredibly painful). When she went back to file that finger again I told her to just skip it because it hurt too bad, but she forcefully grabbed my finger and continued to file until I was on the verge of tears.
Finally it was time to polish and when she was applying the first coat she was getting yelled at by the manager in a language other than English. She then told me she was getting yelled at for taking to long on my service. Not sure if she was trying to make me feel guilty or something but either way I didn’t really care. The polish I was getting was shear so I asked for a 3^rd coat which is a very reasonable request but when the manager heard this she pushed my nail tech out of her chair and did a coat of regular polish and top coat on both hands in MAYBE 1.5 minutes in an attempt to get me out of there ASAP. Basically, if you don’t have time to accommodate my service, I’d rather come back another time than be rushed and guilt tripped.

Thanks to great Unilocal reviews, I found this nail salon while vacationing in Arizona! I think Kris gave me the best pedicure I’ve ever had! Nina did a great job on my manicure, as well. I wish I lived there so I could go back regularly! I absolutely love this place!

Before last week, I would have given Polish Me Pretty 5 stars. The atmosphere is cute and clean, and they normally do a great job on my nails (I’ve been maybe 3 – 4 times). But my last visit was awful enough for me to want to find a new go-​to.
My mom, sister and I went to Polish Me Pretty last week to get Christmas-​themed manicures. I normally get French tips at this nail bar so I wasn’t concerned about their ability to decorate our nails with snowmen and snowflakes (plus, they have a plethora of designs they’ve done themselves available for clients to choose from). When we got into the nail bar, the receptionist told us it would be a 15 minute wait. No problem; we needed to stop by Trader Joe’s next door anyway. We get back exactly 15 minutes later. We wait an additional 10 minutes. They seat my mom, begin working on her gels. My sister and I end up sitting next to her bored for at least another 20 – 30 while they take clients who came in AFTER us.
Finally, some guy who I assume to be a nail tech starts setting up equipment in front of me at the bar. He doesn’t say hello, doesn’t smile, doesn’t even look at me. I tell him I want one snowflake on each hand. He says, «Uh, okay.» I say, «Is that okay? Do you feel comfortable making that design?» He kind of stares off into space for a bit, then goes, «Sure.» I tell him he doesn’t have to do a snowflake if he doesn’t want to, but he says he will anyway.
They end up being the crappiest snowflakes ever. He also files my nails into jagged shapes and is extremely rough with my hands. He’s grouchy the whole time he does my mani.

Oh how I miss my most favorite nail salon to date. :(I used to live about 15 minutes away from here and got introduced to this place by a girlfriend. To say the least, I fell in love! The décor is so chic and the establishment is very clean! All of the employees are friendly and do fantastic work. I’ve gotten pedicures and gel manis here and have never had a complaint each time. They offer so many nail colors for gels and also offer water if you’re parched and need a refreshment. Additionally, this place literally is a «nail bar». You literally sit at a bar and get your nails done. Ugh, I love it! Perfect for when it’s girl day with your BFF and want to chat next to each other rather than across the way at other tech stations! Many people have done my nails here and I loved all of their work. You can’t go wrong with anyone here really!
Side note: make an appointment because they get busy.

Went back for a set prior to travelling to go see my kids in Vegas for Thanksgiving. Last time I got gel nails (with one acrylic) this time I went with full acrylic because I seems to totally wreck the nails on my right hand. I only knew I wanted a snowman or snowflake on one finger of each hand. I asked the nail tech (I believe it was Mindy) freeform and she picked a gorgeous red glittery polish. I am in love with my new nail set. So pretty

Just had a really good experience here.
The massage chairs are strong and actually massage your back; unlike some places where you barely feel it. The ladies were very nice also. I came with two young girls (5 and 8) and they treated the girls with equal respect. I really appreciate that.
They have lots of colors to chose from as well. And when I changed my mind at the last minute about my color, my tech went on the hunt for the perfect color for me. She also gave me a long, really good foot massage.
The place is clean and well laid out as well. Price is reasonable. $ 23 for the «classy pedicure.» I’ll definitely be back.

I have been coming here for over a year with little to no complaints. Most of the techs are talented and take their time.
However, this last weekend I had Tomika who did a TERRIBLE job. My nails were pretty long and pretty and I asked her to cut them half way (meaning half of the grown nail so they still are pretty long, I even showed her where) she cut my whole nail off. As well as they were all crooked!
She was really rough when cutting my cuticles and filing. My thumb is even chipped underneath because she cut it so weird and just polished over it thinking I wouldn’t notice! Really ridiculous.
Then at the end asked if I wanted lotion — as if it’s an extra request. She pretty much slathered it on and left.
When I call and make appointments for now on, I will be specially saying «not with Tomika» hope you all do the same.

Wow, so rude! Went in for a quick fill and was greeted by no one. There was no one at the front desk but several nail techs looked at me and said nothing. Not even a smile! I stood there for 5 mins then left. This place stays busy because of one artist that stays in high demand (english proficiency and can actually do great nail art). The others are subpar. This is my second try with Polish me pretty, but I’m done. Bad customer service, way overpriced, and only one talented artist. Everyone else gets her overflow. If you can’t book with Nancy, don’t bother. Do yourself a favor and go somewhere friendlier and worth your money.

Fantastic manicure! Kris was fast and efficient but didn’t skimp on anything. My cuticles were a mess and she made them so much better. I didn’t opt for gel this time because I’m trying to grow my nails really long naturally and I need to repair them from acrylics and gel in the past. They didn’t pressure me into the gels and I liked that.
Like others have said, this nail bar is absolutely the cutest. I love the décor. It does get busy, but mornings during the weekday they can usually get you right in.
I wanted half moons and showed her a photo and they came out great. I’ll post a photo. (The scab on my cuticle was from a precision cut I already had and she didn’t irritate it.)
I’ll be back!!!

DO NOT GO HERE!
Dont get me wrong, the place is cute, they have great colors and it is always busy. yes. They do a nice job painting (basic I mean just about anyone can paint).
What’s wrong with this place? The lady that was doing my gel manicure was rude, careless and harsh with my nails. She ended up being so harsh that she kept picking and cutting at a small piece of skin that was hanging loose (which is obvious to anyone even without a nail or medical degree that you DO NOT keep picking and cutting at an open piece of skin). I asked her to stop and she said «ingrown nail» and kept picking. She then proceeded to use her dirty tools and do my nails, which obviously was not good on this open wound that she just created.
The next day my thumb hurt so bad, I couldnt do anything. I figured I got an infection and I took care of it according to the internet of what to do (soak in warm water and epson salt, keep the thumb dry, etc.)
The next few days my nail hurt so so bad, I cant even describe it and it was so hard to do anything with my hard. My thumb was twice the size it should be and had a huge red bump that was full of pus. The next morning, I could tell my finger bump was now full of blood.
I went to the doctor and it said I had a really bad infection (which was confirmed happened from getting my nails done). The doctor had to cut my finger to pop the bubble and squeeze the blood and puss out. I will save all the gory details out but it was by far one of the most painful things I have experienced. I even laid down because I almost passed out and threw up.
And if you end up still deciding to go here, double check the tools are clean and watch them closely. But I don’t suggest going here at all and risking it!

Went in with my sister and mother to have a girls day and relax. The nail technician was a rude, told her what I wanted, wasn’t happy and said that it wasn’t what I wanted.
I wanted to leave because she was using her nail sander and burned me. So on top of being rude and careless, I wanted to stop everything. The older lady at the front desk asked me if she could do anything so I relented.
After the nails were done (looking like those cheap five dollar stick-​on packs from Walgreens) I thanked her and decided to forget the whole thing.
THEN they start talking about me saying how I couldn’t make my mind. In front of everyone, they made the poor choice to show all their customers that singling one customer out to berate them was OK.
How does being bad at your job, having a language communication barrier because you can’t articulate well equate into me not being able to make up my mind. It doesn’t.
I didn’t like it, made me upset but I know I’ll never go back there and I told my mom and sister so they lost more business than they thought for being mean. Oh well.

I tried this place about 3 weeks ago and they did a really nice job on my gel mani even though I asked for a design. It come out adorable. I went in today with an idea for a design and I picked my colors. One of the colors was too sheer so I chose a darker metallic copper instead. The design I picked was simple, one I’ve done on myself before with regular nail polish, and thinking that this place specializes in nail art I didn’t think it would be a problem. Not only did it come out sloppy, but the girl doing my nails used a completely different color than the copper color I chose. It’s a muddy brown!
The girl insisted it would change after the top coat so I let her proceed. When it was done I grabbed the color wheel and showed her the color I picked and told her that this was not the color I had chosen at all! She kept holding up the white gel bottle like she was showing me it was and kept insisting it was the same. Either she’s colorblind or I am.
I now have a disappointing dull, lumpy manicure which I’m really not happy with, and since its gel I’m going to tough it out for a week or two before I find another salon to remove it!

I was very happy with my recent manicure and pedicure! I feel like the nail tech took her time to make sure I was happy with my nails. She did exactly what I was wanting and made the experience very hassle free. I will sedately be back!

I was pretty drastically disappointed with Polish Me Pretty. There are so many positive reviews and it’s a really talked about place amongst my friends, so I set up a basic pedicure appointment to test out how good they are.
She didn’t even bother to shape my nails, didn’t remove the cuticles, and didn’t even fully remove my bright red nail polish from my old pedicure! She got nail polish all over my toes, and then no massage. Plus the whole time she was talking loudly to those around her and staring at the door every 2 seconds.
Oookaayyyy. It felt incredibly half-​asses and like they wanted me in and out as fast as possible.
I won’t be returning.

This is usually one of my favorite spots but last Tuesday they were extremely sloppy, I asked to have my eyebrows done I was excited because I got someone new to do them since the last time someone did them way too skinny and sloppy I was glad to get a new person. As she was doing them I felt a very sharp pain when she pulled the wax paper out I didn’t think anything of it because it always hurts a little bit when they pull the wax paper out. She told me not too wash my face for an hour I still felt a little bit of pain but I didn’t think too much of it still. I got home and the pain was still there. I looked in the mirror today and I have a huge burn and scab it’s really bad it’s the worst job anyone has ever done on my eyebrows. Tip to everyone that goes here don’t do anything with waxing they are not experienced and they aren’t careful with this.

So creeped out and bummed !!
So the first visit was great, I had a fill on my nails and the nail tech helped me achieve the best nude color for my upcoming wedding. I am mad at myself for not remembering her name but she has shorter hair and very quiet. No issues with her at all.
Two weeks later I came in for a new set and a spa pedicure. I got Jimmy. He did a great job on my new set and my toes looked good too. I did tip him very well because of how good nails looked .
So before writing this review I asked around to friends, another nail salon and people who in general get pedicures– How high does a massage go on your legs? Many told me not past the knee, a couple told me just a little bit past the knee. Well my massage went all the way up to my crotch area ! I was wearing a dress and he kept going higher and higher and I was so confused and wondering if that’s what I picked on the foot spa menu. He most def touched my underwear and he knew I got scared. (no this isn’t a porn scene lol) When it was time to do my new set he explained I had a lot of stress on my legs and next time I needed to relax and trust him. I am just so bummed because he did in fact do a great job but being that aggressive and persistent to massage that high was really weird !
So, I will not be returning unfortunately– no happy ending for me ! So ladies, advice — just request a female for pedicures in general wherever you go.
I would call if I knew they weren’t so busy and loud — calling would be more than a headache than what it’s worth. There are so many other nail spots.

«You know it’s time for a pedicure when you can exfoliate one foot with the other one.»
Came here for a fun and relaxing Saturday with the YFFs, Meghan L. and Brett B. I had made us an appointment for two pedicures and one manicure for the three of us the same day and while they wrote us into the schedule with no problem, this place was super busy! The staff and other clientele made for lots of laughter so our wait time, about 30 – 45 minutes past our appointment time, flew by. Sipping on iced caramel macchiatos also helps too.
This place is super cute with girly chic décor and their manicure nail bar is gorgeous. The atmosphere is really light and airy with pinks, whites, creams, greys, and mints. They have nice selection of polishes with brands ranging from China Glaze to Essie. There are at least 20 nail technicians at this place so as busy as it gets, they have a lot of staff to handle the work load. I had one lady, Zhang I believe, working on me the whole time but Brett had three different girls that worked on his pedicure. I guess different people specialize in different things — which makes tipping a bit confusing! Overall, I had a fun experience and would love to come back again.
Side-​note: They prefer cash. They have a loyalty card for a free design after ten services if paid with a credit card and a separate loyalty program for cash transactions where you get $ 15 off for every ten services.

I called a day in advance to get an mani/​pedi for me and my guy friend. He has never gotten a mani/​pedi before so I really wanted him to have a good experience. My usual spot was unavailable so I took a chance on Polish Me Pretty and I’m so glad I did!
Décor ⁵⁄₅ — I wanted to pick a place that looked nice but wasn’t too pricy. The Décor here is very cute! When you walk inside there is a plush white couch and cute decorations around the room. Everything looked very clean.
Polish Choice ⁴⁄₅ — I took off 1 star because I personally prefer OPI nail polishes and there was not a huge selection of them that I could see. However, there was a wide selection of Essie and China Glaze and I don’t think anyone would have a problem finding a color they liked. There was a wide variety of gel choices as well.
Quality of Service ⁵⁄₅ — We we’re sat very quickly and during my mani/​pedi there was many open stations. I got the signature pedicure ($ 33) which came with a Sugar scrub, Callus removal, Cooling Gel, 15min therapeutic massage with hot stones and warm towels. I would definitely purchase this service again. It was so relaxing and did not feel rushed at all. My friend also really enjoyed his massage as well. I got a gel manicure ($ 25) and it turned out fantastic! It was not clumpy at all and I felt like the price was reasonable for the quality. I can’t remember the name of my nail tech but she was very young and shaped my nails beautifully.
Overall with tip I paid $ 58 + tip and I’m really happy with how everything turned out. My nails look great and I will be returning.