Walgreens

This review is about their Pharmacy, I don’t shop at Walgreens for other reasons that are not necessarily relevant to this review.
I first tried to fill my prescription at CVS and was politely recommended to try another place because they wouldn’t be able to fill my prescription for at least a week because they were in short supply.
So I decided to give Walgreens a try since it was relatively close. I went to drop it off and they told me to hold on to see if they had my prescription in stock. He returned saying it wouldn’t be a problem and to come back in 2 hours.
I received a call around that time saying they needed to contact my Doctor before going any further. Days go by and I check back twice each day, once in the morning and once at night.
About a week later I called and spoke with someone from the Pharmacy (who was fairly rude and less than helpful) to figure out what was going on. I was told that they had left several voice mails for my doctor (because supposedly they didn’t answer) and had faxed them every morning and have yet to get a reply. That seemed weird so I called my doctor right away (they answered before the second ring) and was told that they had never received contact from Walgreens on my behalf.
After several phone calls back and forth I asked the Pharmacy rep to call my doctor again and confirmed the correct contact information. They refused and demanded my doctor call them instead. Fed up, I had my doctor call to which they later told me that the whole reason for this mess was because Walgreens was in fact 2 pills short of my prescription and was trying to buy time until their next shipment. They told my doctor all of this and that they should be able to fill it ‘any day now’.
I returned to Walgreens to get my unfilled script back so I can find a company that will be honest with me and work with me. After speaking with multiple attendants and being told I wasn’t in the system they eventually found me and returned my script.
It goes without saying that I will never be returning to Walgreens Pharmacy.

Autumn in the pharmacy is the best worker! I really appreciate your hard work. She noticed I was waiting a little too long for my prescription and took the charge of the situation.

We visit this location almost exclusively for the pharmacy. Only once did the wait exceed reasonable expectations. We use the drive up just as much as the walk in portion of the pharmacy and they seem to manage both lines well. While at the inside pharmacy counter, staff will ring up any items that you might be shopping for along with your prescriptions, which is nice. All walgreens accept Pay which is also very nice, to speed up the checkout process. Parking never seems to be a problem even during rush hour times. Conveniently on the corner we can always get in and out with no problems.

The staff here are surprisingly friendly and professional.

This is one of the more competent Walgreens locations. Love that they are open 24 – 7 as well. The pharmacy is usually pretty spot on in getting my orders correct, and they’ve always been friendly. Good selection of cosmetics and boots brand products also. No complaints so far! They use nfc at their registers also, which is nice for quick checkouts.

I despise going to this Walgreens. There is always a wait of at least five minutes to even talk to someone. Today was the last straw. I was told by one employee in order to drop off my Rx I had to have my ID. I drove home to grab it, not happy about the situation because I have NEVER had to have my ID to just drop off a RX. When I came back with my ID to drop off the RX I wasn’t even asked for my ID by the new employee assisting me. Didn’t complain, just needed them filled so I could get home and rest and recover from sinusitis and the flu. All in all though a Ridiculous waste of my time. I dropped off the RX and was told 30 – 35 minutes. What happened to 20 minute wait times? An hour later I received a text stating it was ready for pick up. What happened to the time frame?
Went to pick up my RX. Had to wait in line although no one was in line or at the counter being helped. When the friendly gentlemen (although the one who sent me home to get my ID when I didn’t need it) finally started looking for my 3 RXs for pick up it took him another few minutes. He looked frantic trying to find a misplaced one. You could tell he was over worked and they were obviously understaffed. He finally found the last RX (how they misplaced one from the other two in an hours time is beyond me). After ringing me up he explained how to use the medications. The guy had the hardest time even finishing a sentence. You could tell his mind was on the other 30 things he was behind in doing. Walgreens, my advice to you is to learn how to staff correctly. Oh, I forgot to mention, when I finally walked out of the store there was 7 people in the pharmacy line and about 15 in the front 2 checkouts. Done with this place

I was really trying to avoid this, I don’t like giving bad reviews. This is the 4^th time I’ve been to this location in about a month and every single time it’s taken upwards of 10 minutes to check out here. There is always a line whether it’s 8am or midnight. It’s frustrating to run in for one thing and ALWAYS have to wait that long. I’ve never seen them open another line either. The cashiers are really friendly, I’ll give them that, but have no sense of urgency. Two stars for being open 24 hours, just not worth the wait though. I’ll drive the extra mile to the CVS on Broadway if I need anything after 10pm.

I’m a CVS guy myself, but I don’t mind this Walgreens.
Most of the people are nice that work here and I never feel like I’m inconveniencing someone when they check me out. There is long-​haired gentleman I always have the urge to high-​five cause’ he just looks like that kind of guy.
I do wish the tall man with the mustache would quit trying to sell me newspaper subscriptions though. I always feel like I’m dodging a bullet when he’s not posted at the front entrance with his passbooks spread-​out on his table like he just can’t wait to spread the gospel. Almost like those fancy guys in white shirts and ties that ride their bikes around.

Walgreens, the giant, the evil empire, and the villain of the pharmacy world. As an employee of this company, I’ve seen the worst of their motives which is the bottom line. They claim to be champions of wellness, and compassion but they are anything but. Everything from the snooty pharmacists and technicians, to the photo shop geeks, and the maniacal eyed makeup lady this drug store chain in the ultimate FAIL. I don’t think CVS is any better, but the point is, these big pharmacy companies have replaced decent customer service with bottom lines, turning their stores into mechanical factories that want to get customers in and out as fast as they can. Their slogan is «Be Well» and you will almost always hear it from their employees, but it’s sort of odd coming from a pharmaceutical distributor who’s soul reliance is for you to NOT be well. Furthermore, they pay their beloved employees garbage, are so strict and hard in their employees it seems they took a page right out of the Chinese business ethic… work them to the bone, I’ve them no leeway, and pay as minimum as possible because hey; these people are desperate for jobs anyway. In closing, I recommend staying away from these large chain pharmacies in favor of grocery store pharmacies where they know you on a first name basis, they are less crowded, and many times just as cheap.

A well stocked Walgreens with friendly employees. The pharmacists and pharm techs are thorough and want to make sure you’re getting the most out of your prescription benefits. From beauty supplies, household items, greeting cards, food and alcohol, to photo services, it’s a good multi-​purpose store that’s open late.

I am not really a Walgreen shopper, I usually like CVS the best.
Why because, of the CVS card, good sales and all the great coupons they put out.
I am not crazy about the CVS pharmacy though, as I use Target Pharmacy, you just cannot get better than them.
Anyway, I needed some photos copied. Old Photos from the 70’s.
CVS had told me on a previous visit that they had a scanner that could copy them.
We went there to take care of this yesterday and CVS scanner was not working. I finally had to ask for help. That is when I found out no worky.
Anyway enough about them let us get back to Walgreens. I went to the Photo Dept. I was lucky enough to have 2 very nice people help me here. One was John, who explained how everything worked on the machine and stood there and helped me every step of the way until I could do it myself. The 2^nd guy, was younger but, I forgot his name, he too was great and very helpful.
They even had nice stools that you could sit on while making your choices on the computer and scanner. Which was great because, it took me over an hour to do it.
My photos came up just when they said they would. An excellent job, I might add.
I was very happy with the results.
Whilst there we also got a Walgreens Reward card, something I had never had there before.
Convenient spot, lots of parking. Right on the corner so you can enter from both roads. Southern and McClintock.
They say they are open 24 hours which could really come in handy, and I did notice the store was very clean. Which is nice.

Our family has shopped Walgreens for many years. Here are the top reasons why we plan on no longer shopping at Walgreens stores:
1) Loyalty card. There are too many of these floating in my purse right now. The grocery stores, the hardware stores, the bulk club stores, etc. Just give me lower prices and do away with the hassle of rooting through my purse to find your card.
2) Coupons that require BOTH a coupon AND a loyalty card. You have got to be kidding! I have to hassle with BOTH of these to get a discount.
3) Nice products are NOT nice! For example: Nice aluminum foil is thinner and more likely to tear than the Walgreen’s earlier version. Nice raisins are dried out and pithy compared to the moist, fresh Deerfield or Sunmaid raisins. You may even be using the same provider and just having them rebrand their products, but they are not providing the Nice branded products with the same quality as the previous products. We have been so disappointed with Nice products that we will not even try other Nice products because we assume they are inferior.
4) What have you done to your employees??? It used to be when you entered a Walgreens, the employees would smile and say «Hi!» Now all you get is a robotic, flat, obviously insincere «Welcome to Walgreens» canned greeting. Did someone instruct them to do this? You are not fooling the customers. It is very annoying.

This is a great Walgreen’s. It’s open 24 hours, has a very helpful Pharmacist, Photo Center, and the staff is very pleasant. I live just down the street from this Walgreen’s and even though I don’t go there often, every time I do it’s a pleasant experience. One of the things I like best is that if the cashier gets a little busy they immediately call for assistance and open another cash register. There is nothing worse than standing in a long line with only one check stand open. Thank you for providing good customer service.

always drop off rx to have it filled so I don’t know about wait times. I will say that I do like the pharmacy manager who is very helpful when I need to ask questions. One staff pharmacist Irena or something like that seems to be more on the indifferent side like other reviews state.
Cosmetics person is great, helps me find what I need when i want to change up some of the products I use.

I had a cashier there accuse me of trying to shoplift as I was coming up to the counter.

I have been using this location for a few years now, and gradually the customer service has been getting worse and worse. I have finally reached my breaking point in the past few months. From the excessive wait times both inside and in the drive through (sometimes when there are no other customers waiting), to the staff’s utter indifference toward customer satisfaction (I have too many examples to list here), to the mix ups and misinformation that has resulted in me having to make way too many extra trips, I would say move on and find another pharmacy. Unfortunately, I HAVE to use Walgreens as per my health insurance, but I have found a new location 2 miles from this one that is 24 hours with a drive through, and I have to say so far that the difference is remarkable.

I’m glad its 24 hours nothing more frustrating that them opening at 8 when most people commute before that. they always have what i need, and some things i don’t need, damn you cream soda. also its nice to know you can get sunscreen at 5am, or other items late at night like cold meds or anything really.

If you are needing to get your perscriptions filled quickly and professionally, you might want to pick another location.
They are very busy, but slow, and relatively indifferent to their customers.
They made it far more of a hassle than it should have been, as I waited 45 minutes after the 35 minutes they initially said it would take to fill my order.

Now that I have moved away from my Walgreens of the last 5 years or so, I can really appreciate the true superiority of this location. Let me ‘splain:
1. This location is open 24 hours. When I need whatever anyone needs from Walgreens at 4:00 in the morning, I can have it. I now pass by three Walgreens on the way to my new job, and not one is 24 hours. WTF? I am an early commuter, and sometimes I need things early. Damn you, Scottsdale Walgreens!
2. Not once has this location EVER screwed up my or my husband’s prescriptions. Avoid the Thomas Rd location near Home Depot. I swear it is always full of trainees and just a hot mess all the time. Even the 7^th St. at McDowell location we now use has its share of dingbats. Not so at the perfect Tempe pharmacy.
3. I have never experienced or witnessed rude or inappropriate behavior from the employees at this location. Let’s just say that the ones nearer my home are ghetto-​fabulous.
4. This store is always clean, bright, and well-​stocked. I have never once felt unsafe or unsanitary shopping here, as I have at other Walgreens.
Oh, Glorious Southern & McClintock Walgreens! How I miss you! You are my only regret in changing jobs.