GIANT

Store is clean — prices are good. Love the self scan option — It keeps be from getting bored while we shop.
the negatives are the insanely slowwwwww workers at the deli — I get its time intensive — so add more people… the other negative is the lack of employees and the ones that you do see seem to not be customer service oriented.

I’m not too keen on theft. Definitely felt like I had been stolen from after I bought some presliced deli cheese today, though! Package said Land o Lakes, was also priced as such. Got home and it most certainly wasn’t, was likely their store brand which is comparable to Velveeta. Brought it back, and customer service didn’t even blink. She rather smiled like it was funny and asked if I wanted to get more or a refund? As in you’re not remotely puzzled/​disturbed your store is selling false product? Not even a «I’ll talk to the deli manager» line. Nothing. OK, thanks for telling me what your franchise is. Done!

I am giving this store a one star. After talking with management numerous times about the length of wait time at the deli counter without positive results I will shop elsewhere. Lots of other customers feel the same. Will shop elsewhere until this changes…

This is the grocery store we frequent most often. It’s the only Giant that I know of that has the hand-​scanners to scan your entire order as you shop. While I will say that it makes checkout a breeze, it can be frustrating when the there are no scanners available or they are malfunctioning…

I’m one of those strange people that love grocery shopping. I like to take my time, perusing the isles. Thinking of yummy creations to whip up.
Giant is my supermarket!
A supermarket is a supermarket, but Giant stands out in two ways:
1. They have a great selection of vegetarian and organic items.
2. You can «scan as you shop.» I absolutely love this option because it saves time and I bring my own cloth bags (go green!) so it’s convenient to pack them as you go along.

This Giant has turned grocery shopping from a chore to an experience. The cashiers always helpful and friendly. When I walk in with my 1 year old son, they nearly always stop to greet us.
What I really love about this Giant is that you can scan as you shop. I hated the wasted time and energy of putting everything into a shopping basket, pulling it all back out to scan it, and then putting it all back into the basket. When you go in the door of the Giant, you scan your bonus card at a kiosk. It assigns a scanner to your bonus card that you put into the holster on your cart. You scan your items and put the items directly into your shopping bags. When you are finished shopping, you scan an end of order barcode. This puts your order into their computer system. Then, you scan your bonuscard at the register and it loads all of the information so that you can pay.
My immediate thoughts about this system were, «What is going to keep people honest?» They randomly select people for audits. If you are selected, they will double check some items in your bags. I wish that I could volunteer to be audited all of the time. It doesn’t take that much time, and you are rewarded with a $ 2 off coupon. Although, I suppose if I were in a hurry, an audit would make me grumpy.
This Giant does not have the cheapest prices in the region, but I feel that they have the best customer service, the freshest food, the most variety, great sales, and the best shopping atmosphere.