I would have liked to have written a good review here. I had been using this cleaner for about a year and they did pretty good. the price was good and they did a pretty good job. Then recently i took in some garments and when i got them back one of my multi colored shirts had been ruined with color bleeding. the shirt specifically said it was not to be steamed. I was very disappointed, i had this shirt laundered before and obviously never had that problem. I took it back and explained the situation, the owner said they would try and re-launder it, they tried a couple times and it didn’t work. A good note is that they tried to fix their mistake at no cost, the bad this was a $ 100 shirt that they didn’t offer me any compensation for at all. I also had some pants hemmed here and one of them has already lost the hem after only 1 wear. it is unfortunate that these events have happened as i was beginning to really trust this place. Overall, i would say if you have simple clothing, you should be safe and they do a good job, but you may want to think twice before taking nicer more delicate clothing. Sadly i will be looking for a new dry cleaner.
Chris M.
Place rating: 4 Austin, TX
Yay! I’m a fan. Nothing out of this world about J Cleaners, other than the fact that they do a good job and it’s reasonably priced. So far I’ve been pretty pleased with their quality and service. Case in point: I brought several dress shirts in that I hadn’t worn in years, some of which have accumulated stains on the neck collar. I initially thought I would have to trash or donate them, however, I decided to give J Cleaners a shot at it. I showed them the stains, they said there was no promises but they would try. In the end I was extremely pleased as they were able to save them all — — spot free. On the other hand it’s not really perfect r-ship. There is somewhat of a language barrier(Korean), so it’s best to speak to them face-to-face as opposed to on the phone if you have technical questions. On one of my earlier experiences I was charged $ 7 for dry cleaning 1 pair of slacks, and I thought that was quite high(double the price). I called them and from what I could make out — — there was a tear in my pants and they sewed it up and billed me for it. I thought that was nice, however, I would have liked to have been notified or asked beforehand rather than someone just taking action w/o my consent. In the end I thought about it — — I would have likely agreed to having them fix it anyway, so I just let it go. Now I just check all of my clothes before I give it to them to ensure there aren’t any tears or rips. About $ 3.50 for dry cleaning slacks, and around $ 2 to launder shirts — — which I think is pretty reasonable. I don’t know if they have one hour service, however, they don’t advertise it and I have yet to get it from them.