Forever 21

I came in here looking for shoes for my daughter. The shoe section is a mess with shoes all over the floor. Not a huge section and is limited on shoe sizes. Not much variety on shoe styles either. The clothes are cheap and saw lots of cute outfits to get for her. Not sure on the quality of clothes.

So this is one of my favorite places to visit in the mall but last night (8÷20÷15) I was absolutely amazed at how disorderly everything was. I couldn’t find a thing. It was completely out of order and made it look like a tornado just hit the store. Clothes on the floor, nothing matching anything else on the rack, or even greeted by an employee. Honestly how can I really tell is an employee because no one is wearing a uniform or even wearing a lanyard? To be honest I was extremely irritated looking for anything in the store and proceeded to talk to the cashier. She just shrugged and said «yeah, it’s just how it is.» So apparently being a complete mess is the new style…

Somehow Forever21 placed two orders for the same item I ordered online and charged me for both, although I only received an e-​mail regarding only the one item I ordered. A few days later, I receive notification that I have two items shipping. When I called to dispute, I had to wait on the phone for about 10 minutes, only to be told I would need to pay the shipping and go to the post office to return the duplicate item because the transaction had already gone through and «it was too late to dispute».
My main question is why did I not receive an e-​mail regarding the duplicate order to prevent this unwanted experience? By the time I was informed it had shipped, it was too late to cancel. Also, there was no manager available to talk to when I called. Customer service was not helpful at resolving my issue. As a long-​time customer, I expected to be treated better. This experience will make me think twice before ordering online again from this store.

I adore this store.
The service is slow, the lack of (obvious) organization makes Ross stores look good, and not every piece of clothing is wearable– but you CAN find every style, in every color, in every size, and dress head-​to-​toe for about $ 60!
You simply cannot beat their prices for the basics:
The classic cami comes in EVERY shade possible and goes for $ 1.90!
Skinny jeans for $ 8.50? Yes please. If you take decent care of your denim, these bad boys with last through all your hipster days!
Their jewelry selection changes with the season, and give your several statement pieces to chose from. A large sunglasses section is great for everyone who does not wear prescription glasses, and their purses size from itty-​bitty to I-packed-everyone’s-clothes-for-the-weekend-in-a-beach-bag.
Shopping online is way too easy with a site divided into every clothing category you can think of. Free shipping if your order is over $ 50.
Though it is called Forever «21» a lot of the selection is for a younger crowd. This store (again: makes ROSS look good) takes a lot of patience, but you can find some really neat pieces if you take the time to look!

Certainly one of the biggest F21’s I’ve seen in greater Houston. Two floors of fantastic fashion for females and there’s something in it for guys too. The men’s section is stout. Shopping for me is usually quick, i know what i want and i know my budget so i’m in and out. Could it be i’ve been diva’tized? Naw bruh! There’s just so much to choose from. I’m not a fan of most of their styles, but there are nice skinny ties, dress socks and affordable blazers including other pieces to make a suit for the biz professionals, and there’s usually trendy threads for those who want that look.
Should you need any help the staff is a great alley to your oop. Because it’s so big the neatness can cease as the day goes on, especially on the weekends. But should i need to freshen up my fresh, i won’t hesitate to visit again if i’m in the Woodlands.

I called in to see if they had a particular jacket that sold out online, and Shaundreka was SO unbelievably sweet about searching for it. She looked up the product code for me right then and there. Other stores would tell me they’d call me back. then never call back. And although it didn’t show that they had it in my size, she still went around the store to search for it for me. She kept coming back to the phone every 5 min to assure me she was still there and searching. She even searched up other stores to see if they carried the item I was looking for. I honestly can’t believe the great service she provided me. so great I actually Unilocaled about it. Forever 21 needs more workers like her! She is amazing. Thank you, Shaundreka! :)

Overwhelming selection of merchandise, considering my local F21 in Southern California consists of only 1 level and all of its contents are squished together. So I was definitely in heaven with the variety of items I had to browse through on the two floors of this store!
Lots of associates to be seen working on the floor, none really stopped to look up and say «hey» which was a bummer, but I can overlook that! As I said, I was just aimlessly looking around, had I been shopping for specifics, the staff’s lack of connecting with me would have been an issue. The associate, a young gentlemen, working in the fitting room was a delight. He had to be the friendliest employee that I came by. Of course I can’t remember his name :(
Very clean, very organized! Sale merch is sized really well (for the most part) and I LOVE that!
Denim for $ 7.80 is a shweet deal! The prices in general aren’t ridiculously out of control for any of the pieces in the store.

Plus size section on second floor. It was sadly, very small like the Galleria area one too. Dressing rooms are by jewerly in pink walled area for ladies and in the men’s section for guys. Overall, I liked the layout and amount of products in this store better. However, at checkout it took forever considering how many cashiers were there. It looked like many of the customers were arguing over the price of everything or waiting for others to bring more items to check-out…very inconsiderate.

She will love it! And so will you…
Let’s begin, two very large levels of cheap clothing, shoes, accessories and whatever I’m forgetting. Your girl, wife or little girls will drool at the opportunity to spend well over an hour in one single level of the store. Ridiculous, I know. What’s actually ridiculous is that no one of the staff members can point you the right direction. I’m sure it can be confusing at times but you spend most of your time here, and you can’t tell me what floor a cardigan is on? (Not for me, I swear) Anyway a great store for anyone on budget or someone looking for just the right thing. Huge store, huge selection but tiny prices.

In a desparate attempt to find a simple white longsleeve T shirt I wandered into this store. I realized right away that all the merchandise was very Low Quality, but with lots of catchy styles and low prices, I shopped anyway. I was informed that the return policy was NO MONEY BACK, ONLY EXCHANGES. I purchased the 2 shirts anyway. I wanted to wear one of the shirts soon, so I handwashed in the sink, and hung to dry. That is when I noticed that the Black print on the white T-​Shirt had bled. I immediately tried scrubbing the black spots out, but realized it was a losing battle. I hung it to dry, and also noticed that the black design had faded HORRIBLY! There was no way I could wear this shirt, so planned to return/​exchange it. When attempting to exchange it, with the receipt, I was informed that I could not exchange the garment because it had been washed! ?!? After expressing my displeasure, and talking with the manager, they agreed to let me exchange the cheap./defective item. It was very hard to find an item that I could trust would not be ruined with the first washing. I am sad to say that I did not. The shirt I got looks like it is ready to fall apart after the first hand washing. This is throw away clothing at its best. (As mentioned in other reviews) I have to say that it all looks good on the hanger in the stores! Cute styles!

Is it obvious that I like this store? I think I reviewed one or two of them already. I like how the clothes are priced really cheap but still with ok quality. If you put those pieces together, you can always end up with an amazing look without breaking your piggy bank.
This store is hella big!!! 2 levels for the shopaholic. I was told its the biggest in Texas. think this is the first Forever 21 that i’ve been to that’s very well kept. They arranged the clothes by color. Shoes are located at the far end of the store on the ground level. All items on Sale are put on one side of the store on the second floor. It’s very easy to find the stuff that you need because of how seriously well organized they made it.
They have more choices and styles to choose from compared to what we have in the bay area. Like seriously, they have beautiful dresses, blouses and jackets that’s not available in CA. Can someone please tell me why???
I love this Forever 21! If i’m rating this just for the merchandise they are selling, I’ll give it 5 stars but I have to mention customer service as well… which in this one Hella stinks!!! The two grumpy wrestlers that were in the fitting room were freaking rude and snotty!!! My niece went in with two dresses and a pair of shoes, when she saw it she went «hey! hey! you ain’t bringing no shoes in here» and kept on mumbling stuff!”, while the other one looked at me and said «we are already closed!» in her mean tone. She thought that i’m going to use the fitting room just because I was standing outside waiting for my niece. They need to learn from the staff in the bay area with superb customer service! BOOM!
Other than that, this store Hella Rocks!
KTnxBai :)

So I’m in the mall and well. This forever 21 is 2 stories and well I’m from California and they are not usually this organized, clean and well 2 stores and roomy. If your a forever21 fan it’s cheap some what and well you can get new outfits each time. They are getting bigger and well have all types of clothes for everyone.

i came all the way out here because the other Forever 21s told me that this mall had the largest selection of Heritage 1981 gear… not really.
but it is frikkin’ huge. the only other one that compares is the one in Pasadena.
its two frikkin’ stories and completely overwhelming. plan to spend some time here… it will take you awhile plus fitting room lines and checking out is painful. if you have a boyfriend — make him wait in line for you, by the time you are finished trying on clothes, you can pay. sorry BFs.
i feel like this particular Forever is a little disorganized. i felt like things weren’t in the right place except the heritage 1981 gear which was in an area walled off on its own.
but id have to say that this place is pretty well stocked. i didnt really have issues finding my size in anything i wanted.
so come early — plan to stay — wait in line — leave with lotsa clothes.

On the whole, this Forever 21 location is fantastic. I’ve been told that it’s the biggest location in Texas, with 2 floors PACKED with such a vast assortment that it can feel overwhelming sometimes. The space it occupies now used to be a Mervyn’s department store back in the day, just to give you an idea of how massive it is.
PROs:
— HUGE assortment, there’s literally new stock every week. Odds are pretty good that you’ll find SOMETHING that you’ll like.
— When they first opened, the staff was sparse but in recent weeks it seems as though they’ve put more staff around so you’ll see people working in their respective sections asking if you need help finding anything.
— The staff that I’ve encountered have been pretty helpful, on the whole. I had an armload of clothes to try on once and a female employee offered me a tote to carry them in.
— Prices! You can’t really go anywhere else and buy an entire (stylish!) outfit, shoes and all, for like $ 60. Most everything is priced under $ 20 (often $ 10-​$ 14 for many items)
— The store itself is HUGE, and they’ve packed it in with endless shelves and displays and they have everything you can think of, from casual wear to bathing suits to formal-​wear to business wear to athletic wear. They also have a kids section and a mens section as well.
— Given the amount of traffic this place sees, the store itself is kept pretty clean. It’s not uncommon to see janitorial staff sweeping the floors or picking up discarded drink cups that lazy people have left sitting on their displays.
CONs:
— The sheer size of the store and vast assortment can be overwhelming. If you’re going to shop here, make sure you’ve got plenty of time set aside because for the most part this isn’t the kind of place you can rush through and/​or easily find what you’re looking for.
— I would describe the different sections of the store as «organized chaos». It can often be difficult to find your size, and it’s very common to see only 1 of a particular item with no other size options.
— I do not recommend shopping here on a Saturday, unless you’re in the mood to wait in a line for a fitting room that wraps around an entire department. Occasionally they will open up a second fitting room, but I’ve yet to see all 3 fitting rooms open on a busy Saturday. Basically, Forever 21 on a Saturday reminds me of a theme park: utter chaos.
— Speaking of lines, I do not believe that I’ve seen more than 3 or 4 registers open at any given time (and it’s usually 2) despite the fact that there are roughly four check out areas in the store with about 5 registers each. It’s not uncommon to see employees chatting with each other in the register area while a line of 20 or so people eagerly wait for their turn to check out at the only 2 open registers in the store.
— The return policy is lousy, as in… non-​existent. (They do remind you of this when you check out. Every. Single. Time.)
— Be weary of cheap fabrics, and mindful of washing/​care instructions. The majority of the clothes from here are hand-​wash/​lay flat to dry. Make sure you pay attention as they will not accept a return on items that have suffered from laundry mishaps.
Over all though, I’d say it’s a pretty decent place to shop considering how much it has to offer coupled with really great prices. It’s fun to browse through and is conveniently located near every other major point of interest in The Woodlands. Definitely worth checking out whether you’re a slave to fashion or just looking for something fun to wear this weekend.

I am the first one to admit that some of the clothes sold at Forever 21 are just too «young» for anyone over 21, but sometimes they out do themselves and you could find the cutest outfits for work and play. I would recommend you check out the materials before you buy, because some of their materials are down right cheap. I love their accessories and even their shoes though! I do recommend this one, it’s huge and always clean and organized.

«Forever 21 Pursues Big-​Store Branding», according to WSJ, June 24, 2010.
Are you looking for stylish trends & price-​efficiency for the whole family?! Forevery 21 is here for you, and LARGER than ever! No more spending hours online shopping for Faith 21, Heritage 1981, 21 Men or trends for the night-​life. You can shop instore and get a BANG for your buck. If you are a bargain shopper you will love this 580 000 sq. ft. store. The Woodlands Forever 21 is the largest in TEXAS! I beg you to have a personal shopping strategy & feel free to drink green tea for energy before shopping in this Mayhem. Although there are enough trends to set you apart from Jane, John and lil’ Sussy Doe on the street, you need to shop for specifics that you can coordinate with things you have at home. I’m trying it, and it works!
Something to incorporate in your shopping strategy:
Have a person in line for you when you are close to checking out, the lines can get dangerously long because they refuse to have more than 2 stations open for check out at times.
Get a shopping bag at hand, we are not Supermen and women, it’s tooooooooo much going on in there and you will be upset if you left a garmet needed upstairs and you are in line downstairs. TRUST!
Little things add up, don’t shop impulsively, because you can’t get your money back!
What to buy:
Accessories!!! They have much better deals than the «Infamous» Claire’s, and they don’t fall apart so easily.
Leggings
Scarves and wraps
Skirts
Dresses
Pull-​overs
Sleepwear
PJ’s
Please advise: Hmm, are you wondering why Forever 21 is soaring is sales?! NO CASH REFUNDS! How’s that for a splendid segment of it’s own. Please try your clothes on before purchasing, because all sizes vary from the fabric/​material used.
Furthermore,
ENJOY