Preferred Auto Centre

Thousand Oaks, United States

4.8

Closed now

20 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 805-373-1223
Website:
autorepairwestlakevillage.com
Address:
3111 E Thousand Oaks Blvd Unit 6, Thousand Oaks, CA, 91362
Categories:
QR code
Download QR Image Download vCard

Map

Streetview

Activate map

Bussiness info

Accepts Credit Cards
Yes

Today

Today 8:00 am – 5:00 pm
Closed now
Local time (Thousand Oaks) 10:05 PM Tuesday, July 15, 2025

Business hours

Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday –
Sunday –

Description

Specialties

THREE YEAR THIRTY-​SIX THOUSAND MILE WARRANTY.

BEST IN TOWN!

Car Care:

Cabin Air Filter Replacement

Distributorless Ignition

Fuel Injection

Ignition

Wires & Cables

Oil, Lube, & Filter

Spark Plugs

General:

Domestic General Repair

Fleet Repairs — Gas

Import General Repair

Off-​Road

Undercar:

Alignment

Anti-​lock Brakes

Exhaust

Shocks

Tires

Collision Repair:

We can recommend a reputable dealer

Heating and Cooling:

Air Conditioning

Belts & Hoses

Radiators

Electrical:

Batteries

Starters & Alternators

Transmission:

Automatic

Clutches

Four-​wheel drive

Front-​wheel drive

Manual

Electronic Services:

Computer

Diagnostics

Drivability

Engine Controls

Internal Engine:

Cylinder Block

Cylinder Head

Timing

Heavy-​Duty Services:

Engine Replacement

Towing

Miscellaneous:

After hours drop off

Fuel economy inspection

Free local pickup & delivery by appointment

major brands of tires

Performance modifications

Pre-​purchase inspections

Pre trip inspection

Most extended warranties accepted

On site welding

History

Established in 1984.

VOTED BEST MECHANICS IN TOWN BY L.A. MAGAZINE

Preferred Auto Centre is a full-​service preventive maintenance and auto repairs center in the Westlake Village, CA 91 362 area, specializing in Japanese Car Care Repair and Maintenance, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Internal Engine Services, Heavy-​Duty Services, Towing, and Miscellaneous Services since 1984. AAA Approved

Meet the Business Owner

Mark M.

Business Owner

Been in the automotive business for 39 years.

Preferred Auto Centre also recommends

North Ranch Bodycraft & Glass

51

reviews

Body Shops

,

Auto Glass Services

Mark M. says,

«Magnificent body work»

Discount Smog

35

reviews

Smog Check Stations

Mark M. says,

«Great price, Official smog check and test only center. We recommend all of our customers to Sam.»

Related places

Explore similar places:
1
ft
Beattie Automotive
3111 E Thousand Oaks Blvd Ste 3
1
ft
Westlake Mercedes Autohaus
3111 Thousand Oaks Blvd Ste 3
80
ft
Bavarian Performance Specialists
3121 E Thousand Oaks Blvd Ste 1
80
ft
Mike’s Foreign Sports
3121 E Thousand Oaks Blvd Unit 2
110
ft
EuroTech Tuning & Complete Auto Repair
3111 E Thousand Oaks Blvd Ste 2
310
ft
Leon’s Transmission Services
3043 E Thousand Oaks Blvd

Vicinity

Near this location:
1
ft
A-Roman Custom Upholstery
3111 E Thousand Oaks Blvd
1
ft
Autoglass 1
3111 E Thousand Oaks Blvd
1
ft
Autoglas 1
3111 E Thousand Oaks Blvd
1
ft
Discount Smog
3111 E Thousand Oaks Blvd Ste 5A
30
ft
Club House
3095 E Thousand Oaks Blvd
70
ft
O’Reilly Auto Parts
3111 E Thousand Oaks Blvd

20 reviews of Preferred Auto Centre

No registration required
Place rating: 4
Thousand Oaks, CA
Great everything. They were awesome and friendly on the phone. Extremely accommodating to get me in. When there they asked if I wanted to wait and took care of me right away. Price — amazing! This is a no risk experience.
I’m only giving them a 4 star beuase in my mind that means AMAZING. This is really a great business and I highly recommend them.
Place rating: 5
Westlake Village, CA
Ok so who would think that I would be doing a review on a car shop and here I am doing so.
I love this place for my car as the customer service is amazing! They are honest about service and will work with you in doing repairs. They ask for your email address so you can log on and see all your repairs, photos (yes they take photos to show you what’s wrong) and then it’s logged on your profile.
If you need a simple oil change or any service they can and will accommodate you.
Place rating: 5
Thousand Oaks, CA
I found this business on Unilocal,It turns out a few later I found out that two of my neighbors have been going here for many years and they are satisfied. I have a 2012 Jeep Grand Cherokee and 2002 Mercury Mountaineer and most recently 2015 Nissan NV200.
I am completely satisfied with Preferred Auto and Anthony has always been very helpful with scheduling, Mark the owner once worked on my vehicle doing a service on it and I had two people that pulled on my automatic rear hatch that it no longer opens and closes automaticly. I was expecting bad news but Mark did research on the internet and found it just need to be reset, I think they didn’t charge me or if they did it was nominal.
I feel very comfortable leaving my vehicles there, they call you and keep you in the loop, another nice thing is they are open 1 saturday per month, so for me I was sold going to this shop. When I have waited either to drop off or pick up my vehicle I have observed the employees interact with customers and they are always very professional. My wife doesn’t like to go into shops like this but she has shuttled me and have met Mark and Anthony and feels compfortable going to them if I wasn’t available. I highly recomend and give it 5 stars…
Place rating: 5
Agoura Hills, CA
1st time – New customer. Taken without an appointment. Mark/​Anthony took great care of the car, even washed it. You can trust a mechanic that actually saves the parts that were replaced and shows them to you without having to ask. Return time was slightly delayed/​adjusted because tires/​alignment had to be sub-​contracted but still worth a 5⁄5. Will definitely use again in the future.
Place rating: 5
Los Angeles, CA
I called them first thing in the morning (at 8:00am, when they open) because an engine light was on and the car was having trouble starting, and the man with whom I spoke, Mark, said to bring in the car and he’d take a look. He ended up swiftly refilling the tire air pressure and replacing the battery, after having run a full diagnostic test. He was polite, knowledgeable, efficient, and even called Honda directly to see if their battery price was better. It is also great that their shop is AAA-​affiliated because he just sold me a AAA battery.
We will definitely be taking our cars here moving forward, without fail. Excellent experience.
Place rating: 5
Los Angeles, CA
Stopped by today to have my battery checked out after AAA had to get me started this morning.
The employees were all very friendly and professional.
I then asked about replacing the lic plate bulb (at last shop, I was told to replace it would require the technician to take the back apart…)…turns out, this was bs. I am not surprised as I have had bad experience before w car repair places… as a woman, I have been quoted a bunch of times «the special menu» prices. Long story short, nice mechanic just replaced it right then and there in a minute.
I chatted w another customer, who happened to be German as well and she told me she has been coming here for years and has always felt she got fair prices and great service.
I will be back!
Place rating: 5
Simi Valley, CA
Referred to Mark by a close friend. Needed help with what to do after a transmission gone wrong job. Mark gave his time, advice, recommendations and a referral. He saved my son from being stuck in the desert with his expert knowledge. His referral to an out of state auto shop helped us to prove the transmission job was not done correctly. I highly recommend Mark and Preferred Auto. Thank you for being our Hero, I really do not know what we would have done without your help!
Place rating: 5
Malibu, CA
Unilocal hid my 5-​star review of this company. Unilocal is an unethical scamming organization.
Place rating: 1
Santa Rosa Valley, CA
I had brought my truck to this repair shop to have my gauges fixed. This was in good faith based on reviews from Google. I was terribly misinformed from those reviews. When I dropped off my truck originally, I felt confident that I had found a good repair shop. By the time I had gotten my truck back, I was very disappointed in the service provided. My truck was with them for over a week. My truck still needed work done to repair another issue, the backlighting of the gauges, that should have been fixed during its week long stay. I called them to fix the other issue, and then they gave me the run around, saying they would call me back when they figured out how to fix the backlighting. I have since taken my truck to a dealership and they repaired the issue in two days by just replacing the entire cluster. This is under warranty mind you. So the cluster should have been replaced from the get go. Avoid Preferred Auto. They are incompetent and you could find a much better option for auto repair. I give them two thumbs down and in turn a one star review which is being generous. What a waste of my time.
Place rating: 5
Thousand Oaks, CA
These guys are great. Anthony took the time to explain to me about my transmission flush and walked me through the steps on what they were going to do to the car.
Their service is fast and professional. They squeezed me in without an appointment as a new customer.
The other reviews don’t lie — they are highly recommended and well worth a trip to see them.
Place rating: 5
Los Angeles, CA
If you are looking for honest, professional, and friendly mechanics… look no further!!!
My stepson’s car was towed here after breaking down on the road. What amazingly good luck! Turns out it not only needed the current problem (crack in radiator +++) fixed but a whole host of other fiascoes were waiting to happen (old car!). Most other mechanics would have gotten it running again by fixing the problems at hand, but Anthony did a complete check on the car and found thousands of dollars in problems soon to surface. We decided the car was not at all worth it to fix. We would have ended up putting FAR more into it than it was worth! So we ended up spending $ 100 for diagnostics instead of $ 1200 ish for just the initial fix to get it running. REALLY honest guys! Not many people would talk someone out of spending that much at their shop!
They are also just nice guys. We will take our cars here for maintenance and repairs now!
Place rating: 5
Thousand Oaks, CA
Anthony, Mark & Team are great to work with! Straightforward, honest, reasonably priced and excellent customer service! I was referred to Preferred Auto about 6 years ago by a co-​worker who had been using them for years. They kept my original car in great working shape until it was time to trade-​in, and now I trust them with my new car. They provide excellent clear communication throughout the process, give you options that work in your budget and are one of the most professional mechanic shops I’ve worked with. Added bonus: AAA discount and shuttle ride to/​from your home/​office, making having your car in the shop a breeze.
Place rating: 5
Thousand Oaks, CA
Very attentive to what I needed and called me a few days later to be sure everything was okay. Gave me advice about things that could/​should be done in the future. All within a very reasonable price range. I will be back, I will bring other family members cars and will recommend to others!
Place rating: 5
Agoura Hills, CA
These guys were fantastic. My car is older and I had an issue with my engine. I thought the problem was going to be really expensive and that I probably wouldn’t get my car back in less than a weeks time. I was REALLY surprised. They had the problem figured out, parts ordered and engine repaired within a day. Mark was communicative with me throughout the process and saved all the parts to explain the defect. This is one of the most professional mechanic shops I have ever worked with. I was fortunate enough to be referred to them though AAA. If you are looking for a good shop to maintain you car. this is the place!
Place rating: 5
Thousand Oaks, CA
My check engine light had been on for a week before I dropped off my car at Preferred. My family had been going to them for years so I thought it would be a good idea to go to somewhere they trust.
Anthony & team fixed up my car like it was new! I got my car back at the end of the day and my engine was purring. I even noticed that they washed & cleaned my car!
SWEET!
That’s 5 Stars in my book!
Thanks Preferred Auto!!!
Place rating: 5
NEWBURY PARK, CA
Unbelievable service. I just called to get an second opinion when I needed a new air compressor on my relatively new car that was just out of warranty. Anthony suggested that since it was so new out of warranty that I contact GM directly to see if they could offer some cost assistance. I did just that and he saved me roughly $ 1350 in cost to fix the compressor and another issue that I wasn’t going to address because it wasn’t worth the cost. Unfortunately, I had to do the work through the dealer instead of somewhere else to get the assistance. I just can’t believe that he would make a suggestion to me that made him no profit and the dealership should have made themselves. Amazing and would definitely bring my car here if I had another issue based on the fact that apparently they operate on the idea of looking out for and doing best by their customers! Imagine that in an auto shop!!!
Place rating: 5
Ventura, CA
I took my car here to investigate a grating squeaking noise in my car, and they definitely treated me right. They even showed me the broken part (a ready to fail ball joint) and what was wrong with it.
PLUS, if you’re a AAA member you get a discount (mine was $ 50 on a 500+ bill).
If I lived in the area I’d go again without hesitation.
Place rating: 5
Ventura, CA
My starter blew out just before I was ready to head out for work. I found them via Unilocal and the AAA driver recommended them. I talked to Anthony and he accommodated my request to fix the car by lunch.
Car has been working fine since then. In addition, they also conducted a courtesy inspection on the vehicle.
In summary, fast service and honest price.
Place rating: 5
Thousand Oaks, CA
This review goes out to all the other women out there who dread going to auto shops! I dealt with Anthony there and he was honest, straight-​forward and made sure my car was fixed as promised. Also, he thouroughly explained my car issue and found the best deal on the part I needed. What more could you ask for? I will definitely refer my family and friends to Preferred!
Place rating: 5
Reseda, Los Angeles, CA
My mom has been going to Mark for over 10 years. My warranty on my Nissan finally expired and I needed a mechanic. I dropped my car off after talking to Anthony on the phone. Both Anthony and Mark called me to keep me apprised of my car’s status and they found all the same issues that the dealer had recommended. They were super-​thorough, very honest about what needed to be done and what could wait and Mark did his best to save me money. The dealer had mentioned that I had a bent wheel and that it would cost $ 600 to replace. Crazy! Mark found a used wheel for $ 60. So, wow! As long as I live in Thousand Oaks (and maybe even when I move) I’m going to always take my car to Mark. Oh, he also had my car washed before returning it! Who does that anymore other than the dealership (sometimes)??
Last, just 2 days after I picked up my car he mailed a thank you card and gift to my mom as a thank you for referring me. So talk about nice guy and above and beyond customer service, it really just doesn’t get any better. I highly recommend Preferred Auto Centre. This place is a gem!