Deliberately deceives military service members who are already in a disadvantage situation. I returned from a 7 month deployment and immediate had to move with my wife and 2 month old. They where 17 days late in delivering my household goods. During that period, the were required to pay for«Expenses include but are not limited to lodging, meals/groceries, laundry service/incidental expenses, as well as furniture and/or appliance rental, and /or purchase of items such as towels, pots, pans, paper plates, plastic ware, and napkins. «per on 14 July. Weeks later they said that meals were covered but not groceries… direct contradiction to their message. If I would have known, I would have spent far more money going out to eat and living in a hotel, but I was trying to do the right thing to save money. I’m now hundreds of dollars out thanks to this company.
Megan B.
Place rating: 1 Normal, IL
As generous as your $ 300 seems, when you break down the average entities of living it pales in comparison. An average hotel room in my new area is $ 77.00, and per diam for eating out(both from ) for all meals is $ 46.00. If you take those two numbers times the 10 days that I didn’t have my possessions it is $ 1230.00. That is not even including the clothing that I had to buy since I am a working professional, and did not have near the clothes that I needed. What I asked for in compensation was a drop in the bucket compared to what I deserve, and it was denied. Once again, I remain extremely disappointed on all accounts. The good news, I have received my things. The bad news, it has now cost me close to DOUBLE to move when it was 100% out of my control. Explain that.
James C.
Place rating: 1 Los Angeles, CA
I had a very bad experience with this moving company on an interstate move and feel the strong responsibility to warn others in very clear terms. This is a low-quality moving company which is dangerously marginal for a legitimate business. I have a strong suspicion of borderline unethical practices. If you don’t have valuable goods which you wish to protect in transit, and don’t really mind missing a dozen boxes and waiting months for a settlement which is pennies on the dollar, then perhaps Lile should be considered. By the way, that’s the result I got when I elected to buy $ 700 of ‘full replacement cost’ insurance! I bet the airline industry would be delighted to pay passengers $ 50 for each piece of lost luggage — but this is what this company can get away with in this unregulated industry.