Costco

I bought the softest & most decorative rug from the Costco in Timnath. Not the only great product but I just love it so it had to be mentioned first The staff members are super friendly & helpful! Sooooo clean too which I completely appreciate!

The Costco location in Ft Collins is one of the best locations I have ever been to… The meat market is the best thing about the store. The prime cut Brisket is just that Prime!!! Standard $ 99.00 yearly membership but other than that it worth it…

I live in Broomfield but use this minty fresh new Costly-​co to help out our CSU student daughter and her room-​mates buy some of their groceries in bulk to help save $. Have had no issues with customer service, always have a good experience there, but also believe you get back what you put in. There are two sides to every story so I never put much stock in those that claim the employees are not so good or whatever.
We are also decades-​long members since the Price Club days and have the Exec membership and we spend just enough to offset the cost to renew.
Word of caution on fruit and veggies lately (Jan 2016). Seems to be an issue with some of the produce becoming frozen at some point, then thawed and of poor quality once it reaches the floor. Hard to tell in the packaging this has happened, but even if I buy a blister-​oak of apples or bag of onions that are bad in Timnath, I can still return them to the Westminster store with no problems.
Enjoy this store, it is in a great spot and serves NoCo well.

Costco member for over 30 years (back in the Price Club days). I hate shopping, but use to love shopping @ Costco. Obviously, you still have to love the staples: Food Court and Rotisserie Chicken. Maybe I’m getting old and crotchety, maybe Amazon is making them less necessary… but I’m losing my love affair with Costco. Once upon a time, their prices couldn’t be beat. Now, it seems to me that I find better produce/​meat prices @ Sprouts without having to buy bulk. We get better prices on milk and daily staples at King Soopers with Soopercard. Gas prices are good, but if you keep an eye out — you can find same prices at gas stations. I’m struggling with paying $ 100/​year to not really save all that much. It’s not you Costco, it’s probably me… but it might be time to see other stores.

Extremely disappointing experience with the Tire and Auto Center. I brought in a dying battery from my daughter’s car to replace, so I had my core in hand as I bought the new one. Tire manager insisted I pay the core charge, and then on a separate transaction, he would refund me the money. I questioned why he could not simply put the core charge on the same ticket as the battery as I was paying cash and had brought enough to cover the battery, knowing the price in advance. He said it was a Costco policy that they had to charge the core and I would have to pay it. Then he would refund it. I did not have enough cash (I knew the price and brought the correct amount with me), so I had to borrow $ 20 from my daughter so I could pay for the battery and core charge. The manager rang up my battery and immediately forgot to give me any change from the first transaction. Then he started the second transaction to refund the core charge. I asked him about my change from the first transaction and he completely lost track of everything, He could not figure out what he was doing and was literally dumbfounded. I had to take both receipts and show him the dollar amounts and add them up for him so he could give me my change from both transactions. It was unbelievable. This entire process took way too much time and was completely unprofessional.
I later spoke with the local manager — Jett Ray — about this experience. His first comment was that he watched the security footage and he never saw me borrow $ 20 from my daughter. Seriously? Your employee completely blows a transaction and has to have the customer literally count change for him and that’s the only thing you took away from the incident? Wow! Mr Ray offered the same excuse that this is how Costco «has to» process their core charges. I explained that I have done similar transactions with numerous parts stores as well as Sams and Walmart over the years and of the dozen or so businesses where I have done a core charge transaction, not one of them was unable to process the core at the time of sale if the part was present. I also explained that I have degrees in accounting and finance, but I engineer IT systems for a living, and from both an accounting view or an IT systems view, I can find absolutely no logic to requiring the transaction be handled in this manner. No other company does it. His response was that I obviously knew something they did not know. I openly agreed with him on that point.
My Ray was completely dismissive and condescending about the issue. I was left with the overwhelming impression that he did not care about my experience and his follow up was completely a formality — another task he needed to complete — another piece of paperwork he needed to finish. His half-​hearted brush-​off of an apology could not have come across as less sincere and I have never felt more like a company could care less about my business than this Costco.
I hope they are right. Since this initial experience, I have purchased 3 complete sets of tires and another car battery. My family, with multiple teenage drivers, and my wife’s business combined, own 7 licensed vehicles. Those sales alone totaled over $ 2,500 and Costco did not no even get the opportunity to offer a price. I have also told my family and friends about this experience. My nephew just purchased 6 new tires for his dually pickup. He has an executive membership to this same Costco, and he did not give them his tire business either. I will be buying tires for at least 2 more vehicles in the next 6 months, including my own dually pickup, and Costco will lose those sales as well. To date, I can count at least 8 sets of tires that Costco could have sold that they have lost because of this experience. I hope Amazon starts selling tires soon.

This Costco is one of the most cleanest I have seen. I hate having to take the kids to the bathroom in fear of the bathrooms not bending cared for. Every time I have come to this location it has been cleaned. They have a great selection of organic food items along with good prices. If I wasn’t able to find something the staff there is super friendly. Way better then SAMs! Worth the 20 min drive.

Worst customer service ever. I will gladly continue to go to Sam’s. 10 out of 10 times when we go to Costco the customer service is terrible.

We travel all the way from Hawaii and go to a Costco, yep… we did! LOL!
It was a different experience. In Colorado, they don’t sell alcohol in stores. So if you want to buy, you must go to the alcohol sales area just outside. Interesting and don’t totally get the point being it’s still apart of the building.
I was very impressed with the friendliness and helpfulness of the staff across the board. Everyone was so eager to help and ensure your experience was positive. I loved the variety and «little» items we weren’t able to get in Hawaii.
Yes, we bought items here to take by to Hawaii! ;)

It’s Costco it’s pretty much the same everywhere. However, I was surprised to learn that since my girlfriend has a membership and I do not I could not use a debit card or credit card to pay for things. I can pay with cash but every piece of plastic had to have her name on it. I’m also not a fan of how they droped the American Express card. They now want you to use a special Costco visa not an ordinary visa but a Costco visa. I understand this is a very low margin business but things like this don’t feel that customer friendly to me.

DIESEL. DIESEL. DIESEL.
Management tells me this is a TEST. store. Ie. Floor layout and best of all its one of only two in the nation that carries DIESEL fuel at their pumps!

I loveee Costco! Growing up in Hawaii, Costco is a big deal. It’s where you go to get pretty much anything you want: macadamia nuts for gifts, poke or other seafood, cheap rotisserie chicken, computers, cameras, books, gas, cheap hotdogs, pizza, free samples, prescription meds, and even clothes! I love how Costcos in each state will sell local items, that they have a great return policy, and I think their prices and quality are better than Sam’s club. So happy that there’s a Costco closer to Fort Collins now, as I can get my new tires rotated here and can stop by every now and then to stock up on toilet paper, paper towels, snacks, and just browse.
I’m sad though that you can’t buy the cheap alcohol here, as I don’t think the stuff they do sell is really affiliated with Costco. Weird CO liquor laws. Also, I think it’s inconvenient that if you bring a guest in, they can’t pay with their own credit or debit card. I ended up having to purchase my guest’s items for them, although I suppose if they were paying with cash they could have handed me the cash, but who carries around that much cash anymore? Anyways, overall, I think it’s worth it to be a Costco member, and if you have to choose between Sam’s club and Costco, go with Costco!

I love Costco! The employees are professional and super helpful. The selection is 100% better than Sam’s Club. I generally shop the sales, and each trip does involve a lot of math to ensure I’m getting a good deal. Good selection of organics. The produce is always fresh and I like that the selection changes often. I never leave without buying a big ol pineapple ($ 3) and a rotisserie chicken ($ 5).

I had only been two a Costco maybe 3 times in my life prior to this store’s opening in Timnath. I still don’t understand the obsession with driving hundreds of miles to get to a store like some people seem to have, but I have been pleasantly surprised by the price and selection of what they offer.
The employees have always been very nice and very helpful in Timnath. Which was highly magnified, in my mind, after 2 recent encounters of subpar customer service at the Broomfield and Westminister stores. Grrr… I suppose that just made me appreciate the Timnath store even more.

Sure the prices are cheap but the employees that work there either ignore you or are simply rude. For a new store to open up, you would think that everyone would be excited to be at work and eager to help. That has at least been my experience in other food or retail store openings. Maybe the newness has already worn off and the employees just don’t care about the people shopping there. Because of the prices in sure the store will do great from a revenue point of view but they won’t be getting any more of my money. I’d rather spend a few extra bucks and shop somewhere else. With any luck, hopefully I’ve prevented some other people in going through the same terrible customer service experience that I just went through.

I’ve always liked costco and I love going to different locations because you can find different things. For example this location has cashed butter which the locations in LA as for as I know do not.

I’ve lived in Northern Colorado long enough to no longer consider myself a Californian, but I have to admit that Costco has been dearly missed — I just haven’t been able to justify a membership while having to drive to Thornton to use it. Soo … I’ve been anticipating the opening of the Northern Colorado location all summer, and it did not disappoint.
An advantage of building in Timnath was that they pretty much had a green field to start with, so many of the inconveniences of the Costco «back home» — inadequate parking, narrow crowded aisles, not enough cash registers — just weren’t an issue here.
I stopped in for their «VIP preview» last Wednesday, and despite the misgivings I felt while stuck in traffic that was backed up for a couple of miles west on Harmony, once my friend and I made the turn into the parking lot it was incredibly easy to get parked and into the building to check out the store. My first shopping excursion was during the Broncos game on Sunday, and again easy peasy getting in and out, and there was no line to speak of during checkout.
All of this ease meant I had plenty of time to find things to do major damage to my wallet. C’est la vie.